酒店回复: Thank you Jodie for telling us in such kind words how much you enjoyed your stay, our staff and our property. It means the world to our entire team and we hope that when you are in the neighborhood again that you will be staying with us at AmericInn.
5.0分
其他
原文
翻译提供方:Google
非常好,推荐。
2.0分
家庭亲子
原文
翻译提供方:Google
我们的房间里有一股很浓的气味,挥之不去。酒店的热水浴缸也不好用!
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酒店回复: I am sorry that you experienced an odor in your room. We never want our guests to not be satisfied with their room. I understand that having a hot tub down is not a positive point for your stay, although these are things that we can not plan for and try to repair as soon as possible. If we had it our way would want it to be functioning properly every day but things do happen and we apologize for that. I can honestly say we are experiencing no problems at this time and all is good.
5.0分
其他
This place was clean and sufficient for our needs. The staff were very friendly and the breakfast was good.
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酒店回复: Thank you so much for the compliments of our staff and the cleanliness. This is so important to our entire team. We hope to see you again when you are in Hampton.
5.0分
其他
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Staff was very personable and helpful. Responded very quickly when we arrived to check in. Liked the lifts at the pool and hot tub as we had one person in our party with a physical disability.
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酒店回复: It is great to hear that our team was a special part of your stay along with the handicap accessible tools to make the stay more comfortable.
4.0分
情侣出游
Everything was fine except for the hot tub wasn't working. We pay extra to have the hot tub and frustrating when it is not operational.
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酒店回复: Thank you for the positive rating and I am so sorry that the hot tub was not in operation at the time of your stay. I wish I could say that I would know when it was going to be down, but we just do not know this and of course there are a lot of variables in it so it is not always just a quick fix, but we do our best to make the down time to be limited.
4.0分
家庭亲子
Our room was clean. The lobby was homey. There was a variety of options for breakfast.
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酒店回复: Everyone here at AmericInn says thank you for the positive review. It means so much to us all.
5.0分
其他
Our stay was great. The room was clean and breakfast was great, with many options. We would definitely stay here again.
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酒店回复: That is a great review, and we appreciate it so much. We look forward to seeing you again in the future.
2.0分
商务出差
Chlorin residue in the bathtubs and the hotel smells like soup
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酒店回复: I am so sorry that you had this unpleasant experience. I must say that I have never had this comment brought to me and I have been at our Americinn for 20+ years. This is never the experience we want for any of our guests. I promise you that this comment was taken seriously and we encourage you to come back and stay with us again to know that this was not a common occurrence. Happy holidays to you and your family.
管理得很好,而且一直都非常干净。会毫不犹豫地再次选择入住!
老实说,这是一颗隐藏的宝石。房间干净得就像你妈妈打扫过的一样。没有任何奇怪的气味。床超级舒服。办理入住手续很容易,前台经理友好而有趣。餐厅和大堂很漂亮,很温馨。10/10 会再次住在这里。
非常好,推荐。
我们的房间里有一股很浓的气味,挥之不去。酒店的热水浴缸也不好用!
This place was clean and sufficient for our needs. The staff were very friendly and the breakfast was good.
Staff was very personable and helpful. Responded very quickly when we arrived to check in. Liked the lifts at the pool and hot tub as we had one person in our party with a physical disability.
Everything was fine except for the hot tub wasn't working. We pay extra to have the hot tub and frustrating when it is not operational.
Our room was clean. The lobby was homey. There was a variety of options for breakfast.
Our stay was great. The room was clean and breakfast was great, with many options. We would definitely stay here again.
Chlorin residue in the bathtubs and the hotel smells like soup