Hotel is very run down and in need of repairs. We were there when the temperature was -20° and the sliding entry doors were off their track. The room had lightbulbs burned out and outlets that didn't work. The milk at breakfast was expiring on that day and the pastries were rock hard. I will not stay at this property again.

First thing… the security bar at the top of the door was broken… the ball was busted off. Tv wouldn’t even connect to service. The shower fan didn’t work. And when checking in had a hard time understanding what he was saying.

Stayed in room 118 at the Grafton ND Hotel.

When I booked online I wanted one room with 2 queen beds. Website said they were all sold out so I had to book a more expensive room with one bed and a sitting area with sofa bed. Room had 2 tv's and 1 remote. TV's did work so front desk came to fix the problem. Then, when ready for sleep, I tried to pull out sofa bed but it wouldn't pull out. My brother helped me and it came out. The mattress was terrible and I wasn't going to sleep on it so I thought the couch would be more comfortable but the brackets holding the bed were broken and we couldn't get the bed back in. Another call to front desk. Couldn't get the bed back in the couch so I was given a key to another room and my brother stayed in the original room. Lo and behold, the room had two queen beds (which I thought were sold out). In the morning the shower didn't drain. I grabbed two sweet rolls and coffee for breakfast. The pastries were at least a week old and I threw them out because they were not edible. I don't recommend this place.

water main failure. dirty hotel in lobby and stairs and one and only toilet. Rooms orderly but smelled of dogs, cats, and tobacco smoke. Dated . Staff handcuffed by City of Grafton water main for no water, however this hotel needs new "life".

Worst hotel experience in a long time. Was given a smaller room than we reserved. Sleeper couch was dirty , unchanged and so uncomfortable it was impossible to sleep. Breakfast was stale bagels. Terrible service We complained several times and were given new sheets that we had to change ourselves.

I think a lot of the bad reviews are from people that have never stayed in a small town hotel before. Service was good room was clean breakfast was timely and the pool was open.

There are not much options of places to stay but this is the second time i’ve stayed here and it’s better that the other available hotel. My only feedback would be the cleanliness. I recommend you wipe everything before use. When I stayed everything felt sticky and there was dust.

The family went for a funeral. There was something wrong with everyones rooms. Our room was dirty,needed new carpet or clean carpet, ithers rooms bed sheets stained, hole in sink and leaking. Fireplace didn't work. Needs some attention. Send something out to inspect the property and rooms.