酒店回复: Thank you for the review and feedback. We hope you will visit us again soon in Silver Bay.
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for the review. We hope to see you again on your next visit to Silver Bay
5.0分
商务出差
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Great location, we could see the lake from our room. Possibly the friendliest staff we've ever encountered! They thanked us for staying there when we checked out and said they really appreciated our business.
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酒店回复: Thank you for the review and feedback. We look forward to welcoming you on your next visit to Silver Bay and the Black Beach Inn.
5.0分
其他
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Water slide challenge
Nice place for a stop. Grandkids liked the waterside. It was great the pool had extended hours as we checked in after 7 pm and they still had time to swim. Breakfast was good, standard hotel breakfast.
Waffles, cereal, toast, eggs, sausage, yogurt. Staff was very friendly,
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酒店回复: Thank you for the review and feedback. We hope to welcome you again at the Black Beach Inn.
5.0分
情侣出游
This updated property is lovely. Enjoyed the hot tub after a long day hike. The room is clean, bed is comfortable, and it is quiet.
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酒店回复: Thank you for the review. We appreciate the feedback and we hope to see you again on your next visit to Silver Bay.
2.0分
情侣出游
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Gwen, the lady who checked me in for our stay was terribly rude and gave no information whatsoever about the hotel. The bed was incredibly hard and very uncomfortable. The tiny square pillows made it even more uncomfortable.
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酒店回复: We apologize that you had a bad experience at check in. We will speak with the staff you interacted with. We hope you will return for an improved experience in the future.
1.0分
商务出差
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Worst Hotel Stay Ever!! Filthy!!
Trash was overflowing, breakfast was cold, help was very rude, no fitness center, rooms very nasty. Tried talking with manager but he refused to talk about anything. Was only trying to have the $250 reduced to at least $180. Im a traveling Nurse and stay at alot of hotels was just hoping for a little compassion.
Thank you for your time.
Sonya Bland RN
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酒店回复: You were explained that booking with ******* is a reservation made with *******. You left Flu vaccines in your fridge. We are attempting to contact the agency that you work with to report this.
5.0分
家庭亲子
Great pool waterslide, hot tub and sauna/steam room
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酒店回复: Thank you for the review and feedback. We hope to see you again on your next visit to the North Shore.
5.0分
家庭亲子
Thanks good service
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酒店回复: Thank you for the review. We hope to see you again on your next trip to the North Shore.
5.0分
其他
The best
It was the best experience. My kids loved the pool the staff were very friendly and helpful. Hands down the best place I have stayed at on our travels
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酒店回复: Thank you for the review and feedback. We hope you will return for another visit to Silver Bay and the North Shore.
独特的装饰——被子、楼梯。很棒的游泳池，温度适宜，热水浴缸可用。以前从未在酒店遇到过蒸汽房。员工/业主提供出色的客户服务。酒店已从企业转变为独立酒店。巨大的进步
好的
Great location, we could see the lake from our room. Possibly the friendliest staff we've ever encountered! They thanked us for staying there when we checked out and said they really appreciated our business.
Water slide challenge
Nice place for a stop. Grandkids liked the waterside. It was great the pool had extended hours as we checked in after 7 pm and they still had time to swim. Breakfast was good, standard hotel breakfast.
Waffles, cereal, toast, eggs, sausage, yogurt. Staff was very friendly,
This updated property is lovely. Enjoyed the hot tub after a long day hike. The room is clean, bed is comfortable, and it is quiet.
Gwen, the lady who checked me in for our stay was terribly rude and gave no information whatsoever about the hotel. The bed was incredibly hard and very uncomfortable. The tiny square pillows made it even more uncomfortable.
Worst Hotel Stay Ever!! Filthy!!
Trash was overflowing, breakfast was cold, help was very rude, no fitness center, rooms very nasty. Tried talking with manager but he refused to talk about anything. Was only trying to have the $250 reduced to at least $180. Im a traveling Nurse and stay at alot of hotels was just hoping for a little compassion.
Thank you for your time.
Sonya Bland RN
Great pool waterslide, hot tub and sauna/steam room
Thanks good service
The best
It was the best experience. My kids loved the pool the staff were very friendly and helpful. Hands down the best place I have stayed at on our travels