酒店回复: We would like to express our sincere apologies for the less than satisfactory experience you had during your recent stay at our establishment. We genuinely appreciate your feedback, as it helps us identify areas where we need to improve.We are disappointed to learn about the issues you encountered in your room, including the broken door, malfunctioning toilet light, and the cleanliness of the appliances. This is not the level of quality we strive to provide, and we assure you that we take your concerns seriously. We are addressing these maintenance and cleanliness issues to ensure that such problems do not reoccur in the future.Additionally, we are sorry that you were disturbed by noise from the pub patrons. Your feedback is invaluable to us, and it will help us make the necessary improvements to uphold our standards and reputation. We hope that you might consider giving us another opportunity to provide you with a much-improved experience in the future. Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can do to make amends. Thank you for bringing this to our attention.
非常适合中途停留,特别是长途自驾或跨州旅行的时候。
性价比高,员工很友好。床很舒服。不过刚入住时房间里有点体味。
一家基础酒店,但在住宿紧张时作为过夜停留来说还算合理。
和照片里一样
这是我们从墨尔本返回途中第二次入住。酒店位置不错,靠近快餐店和超市,但离市中心有点远。入住办理一如既往地顺利,工作人员热情友好。房间略显陈旧,而且会受到交通和行人噪音的影响。房间里有咖啡、茶和热水壶。这个房间的无线网络信号比较好。空调噪音很大。我最不满的是,退房时间明明是10点,却被要求9点45分退房。除此之外,其他方面都还不错。餐厅的食物很好吃,每日特价菜只要15澳元,非常划算。
入住和退房手续简便快捷,而且地理位置优越,去哪儿都很方便。
小酒馆的饭菜很美味,服务员也很周到。不太喜欢的是,我能闻到游戏区飘来的烟味。房间已经翻新过了,很不错。
没水
太糟糕了。酒店正在装修,我们住了一晚,前几天还不错,直到第二天早上。想洗澡的时候发现没水。上厕所也没水,刷牙、洗漱都没法做。酒店应该提前通知我们供水会受到影响。
用过的脏床单、超速行驶的汽车、醉汉打架
非常破旧,厕所的门和灯都坏了,水壶和烤面包机很脏,酒吧顾客的噪音很大……