酒店回复: Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem you experienced and prevent any future occurrences. Always inform front desk staff right away when there is cleanliness or maintenance issue with the room. We could have moved you to a different room. Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
酒店回复: Thank you for taking the time to share your experience.I will share your comments with our team. Thank you again and we look forward to serving you in the future.
1.0分
其他
原文
翻译提供方：Google
忽略好评
跟广告宣传的不一样。这家酒店的好评肯定是老板花钱买来的。如果你选择在车里睡觉就更好了。
5.0分
其他
原文
翻译提供方：Google
我非常喜欢这次住宿！我一定会再来的。
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酒店回复: Thank you for taking the time to tell us about your experience.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4.0分
其他
原文
翻译提供方：Google
这是正确的
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酒店回复: Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
5.0分
其他
The staff is always so kind here! The rooms are perfect size for a place to stay and sleep. The beds are soooo comfy. Pillows are amazing as well.
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酒店回复: Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Elkhart. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff kind. I will share your comments with our team. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future
5.0分
其他
Overall the stay was nice. Clean room, didn't feel too awkward. Morning staff was nice, night staff was decently okay.
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酒店回复: Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback
5.0分
其他
Yes. It was a great experience. The staff was great. Room was very clean. I would stay again.
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酒店回复: Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Elkhart. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff great and the room clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
3.0分
情侣出游
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Room was not anything like the reviews and description. Staff was great and price was good. The room was small, not very clean and the AC smelled like strong perfume. Floors were coming up. Exercise room was a bike and elliptical in the breakfast/vending room corner. Would not recommend.
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酒店回复: Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am saddened to hear that your room was not cleaned to standards. We will be replacing the flooring this winter.Please report any issues with the room to front desk as soon as they are discovered so we can take care of the issue . We could have moved you to a different room that did not have a perfume smell and was cleaned better. Here at Travelodge, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
Front desk staff always cordial, cleaning staff very friendly. I never has issues here, and I stay here nearly every trip.
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酒店回复: Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
一走进酒店，房间里就弥漫着一股怪味。新装修的地板在走廊里翘曲、剥落、踩上去发出噼啪声，这只能是水渍造成的。浴室装修好后的照片看起来很漂亮，但实际情况是，地板和装饰条也被淋浴喷头流到地上的水损坏了。淋浴间的墙壁和马桶上到处都是肥皂水，这说明他们根本没清理，因为我用的时候肥皂水根本没滴到任何东西上。他们认为把肥皂（洗手液）放在与另一面墙相接的角落里是个好主意。问题是另一面墙上是唯一可用的插座，由于它们靠得太近，导致一个插头无法使用，另一个插头上的任何东西都被淋湿了，肥皂水从分配器滴到上面。我的手机充电器就把它弄坏了。 （半夜摸黑上厕所时，你不会想到要插上电源。浴室门上也有很多霉菌。地板很粘，电视遥控器很脏，不得不去拿来苏尔湿巾擦，但还是黏糊糊的。要求多要一个枕头，却被告知没有多余的枕头，真的吗？他们忘了在房间里放吹风机，所以不得不要求提供一个。早餐很差
房间真的很漂亮，浴室也很棒——不过我之前以为淋浴的时候水会溅到地板上，因为只有淋浴喷头旁边的一半地方有玻璃挡水——效果不太好。办理入住的女士办事效率不高，她没有同时要求出示身份证和信用卡，而是分别要求出示，结果花了更长的时间。她也没有告诉我们有简单的欧陆式早餐。不过，这地方还不错，价格也公道。
忽略好评
跟广告宣传的不一样。这家酒店的好评肯定是老板花钱买来的。如果你选择在车里睡觉就更好了。
我非常喜欢这次住宿！我一定会再来的。
这是正确的
The staff is always so kind here! The rooms are perfect size for a place to stay and sleep. The beds are soooo comfy. Pillows are amazing as well.
Overall the stay was nice. Clean room, didn't feel too awkward. Morning staff was nice, night staff was decently okay.
Yes. It was a great experience. The staff was great. Room was very clean. I would stay again.
Room was not anything like the reviews and description. Staff was great and price was good. The room was small, not very clean and the AC smelled like strong perfume. Floors were coming up. Exercise room was a bike and elliptical in the breakfast/vending room corner. Would not recommend.
Front desk staff always cordial, cleaning staff very friendly. I never has issues here, and I stay here nearly every trip.