注意力不集中,他们不每天打扫房间,他们整天都以最大音量播放音乐,只是因为没有待在那里的气氛,所以饮料不好。早餐是冷的,而且对于他们收取的费用来说非常简单,游泳池很恶心,甚至一天都无法使用,而且他们在住宿期间没有提供基本的东西。误导性的广告,他们为游客提供娱乐,没有活动或卡拉 OK 或类似的东西,周日晚上他们关闭,调酒师不会关注,如果被激怒也没有任何吃的东西,游客应该是在度假而不是没有节假日或工作日,因此应每天 24 小时提供服务。
The town is a party town, if u need silence at night, this place and all the rest in the area will let you down till 4am. If you are looking for a party then this place is for you.
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Ants in the room, no hot water, water don’t flush, no wifi at all. Not quiet at all! All parties are at the next building. Be sure you won’t sleep at all!!! When we talked to the manager about the conditions the i mentioned in the room, she offered us to leave the place and get refund for the nexy night or stay at that broken place as is. Just dont go there!
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Thanks but no thanks. Mrs ********, your hotel is unworthy of the hotel industry. We were 5 friends looking for a hotel for the night in Montañita on 12 February. We arrived at around 8-9pm at the Selina. Not a single smile at reception. We said we wanted 3 rooms, for 2 couples and a single person. We were offered 3 double rooms at 55$ per room with air conditioning and parking included. The receptionist said that the rooms were in a secondary building 50m from the main hotel. (There's no private passage between the two, so you have to walk with all your stuff through the crowded street to get to the other building, and leave your car at the main hotel...). By the time my friends arrived with the car, I asked a woman at reception (who turned out to be the hotel manager) how they could access the car park. She barely gave me a glance, not a single smile. And she says to me (in Espanol) "Which is your room? Because not all rooms have access to the car park". I pointed to the keys on her desk 1m away with the room numbers clearly visible. She didn't even turn her head and replied disdainfully, "I don't know which room you're in, and you'd better wait for my colleague (who came back 20 minutes later while in the car my friends despaired wanted to rest as soon as possible after a long journey). Then the colleague came back, opened the car park, and we paid for the "Suite Deluxe" rooms - note the Deluxe - ($165). We walked (alone, no assistance from them...) the 50m with our things to the building. We settled into our rooms. Surprise: no running water for the toilets, taps or showers. The door of the bathroom window is broken and impossible to close and the balcony and the secondary window of the room look out onto a neighbouring hotel with the noise and music loud. Suite DELUXE" room. We went back to the reception to complain. The manager was still on duty. We told her we had no water. She instantly replies "ah but you were warned by the hotel's Whatsapp group", we sent a message at 5pm". We just stared at her, speechless, and told her we'd arrived around 8-9pm. We didn't even know that there was a WhatsApp group or that anyone had told us about it. She then joined us in a long speech of "sorry indeed we've had a water problem in this building since today which will be sorted out tomorrow morning. -Word for word - this is NOT OUR FAULT OR RESPONSIBILITY (???? SORRY ? So you own a hotel and you deny the responsibility you owe to your customers???). After 15min of "speech battle" she finally agreed with us, then told us that we could cancel the rooms and get a refund before leaving the hotel. So at 10pm on the evening of a Carnival bank holiday, we had to go back and find 3 rooms miraculously available? A completely unacceptable proposal! They didn't even think of the possibility of reducing the room price for the inconvenience caused. So you pay the full rate (supposedly for their best rooms) for a bed and air-conditioning without the possibility of sh
它有点被忽视,游泳池需要粉刷和清洁,也许房间隔音一点,因为你可以听到外面和相邻房间的所有噪音。
我不推荐它。
我们预订这个地方是看中了位置。发生的情况是,当你办理入住时,他们会带你到另一栋更远的大楼,那里的 Wi-Fi 无法使用,窗锁也无法使用,所有来自街道的噪音都在房间内感受到,每晚高达 110 分贝。 。与其他selina无关。
酒店非常齐全,就是缺少停车场,我不知道为什么他们没有把我包括在我的预订中,而且他们把我送到了距离酒店 1 个街区的地方,因为那里有更多的房间。那栋大楼缺乏维护,大门有缺陷。
注意力不集中,他们不每天打扫房间,他们整天都以最大音量播放音乐,只是因为没有待在那里的气氛,所以饮料不好。早餐是冷的,而且对于他们收取的费用来说非常简单,游泳池很恶心,甚至一天都无法使用,而且他们在住宿期间没有提供基本的东西。误导性的广告,他们为游客提供娱乐,没有活动或卡拉 OK 或类似的东西,周日晚上他们关闭,调酒师不会关注,如果被激怒也没有任何吃的东西,游客应该是在度假而不是没有节假日或工作日,因此应每天 24 小时提供服务。
这家酒店还不错,我睡了 2 个晚上,我改变了它更适合年轻人,但气氛非常好,鸡尾酒很特别也很干净......房间很普通位置很好你在中心,同时在大海前面,孩子们非常喜欢
我喜欢它
Selina是最好的频道
每次有机会我都会去Selina。我知道我来对地方了!
The town is a party town, if u need silence at night, this place and all the rest in the area will let you down till 4am. If you are looking for a party then this place is for you.
Ants in the room, no hot water, water don’t flush, no wifi at all. Not quiet at all! All parties are at the next building. Be sure you won’t sleep at all!!! When we talked to the manager about the conditions the i mentioned in the room, she offered us to leave the place and get refund for the nexy night or stay at that broken place as is. Just dont go there!
Thanks but no thanks. Mrs ********, your hotel is unworthy of the hotel industry. We were 5 friends looking for a hotel for the night in Montañita on 12 February. We arrived at around 8-9pm at the Selina. Not a single smile at reception. We said we wanted 3 rooms, for 2 couples and a single person. We were offered 3 double rooms at 55$ per room with air conditioning and parking included. The receptionist said that the rooms were in a secondary building 50m from the main hotel. (There's no private passage between the two, so you have to walk with all your stuff through the crowded street to get to the other building, and leave your car at the main hotel...). By the time my friends arrived with the car, I asked a woman at reception (who turned out to be the hotel manager) how they could access the car park. She barely gave me a glance, not a single smile. And she says to me (in Espanol) "Which is your room? Because not all rooms have access to the car park". I pointed to the keys on her desk 1m away with the room numbers clearly visible. She didn't even turn her head and replied disdainfully, "I don't know which room you're in, and you'd better wait for my colleague (who came back 20 minutes later while in the car my friends despaired wanted to rest as soon as possible after a long journey). Then the colleague came back, opened the car park, and we paid for the "Suite Deluxe" rooms - note the Deluxe - ($165). We walked (alone, no assistance from them...) the 50m with our things to the building. We settled into our rooms. Surprise: no running water for the toilets, taps or showers. The door of the bathroom window is broken and impossible to close and the balcony and the secondary window of the room look out onto a neighbouring hotel with the noise and music loud. Suite DELUXE" room. We went back to the reception to complain. The manager was still on duty. We told her we had no water. She instantly replies "ah but you were warned by the hotel's Whatsapp group", we sent a message at 5pm". We just stared at her, speechless, and told her we'd arrived around 8-9pm. We didn't even know that there was a WhatsApp group or that anyone had told us about it. She then joined us in a long speech of "sorry indeed we've had a water problem in this building since today which will be sorted out tomorrow morning. -Word for word - this is NOT OUR FAULT OR RESPONSIBILITY (???? SORRY ? So you own a hotel and you deny the responsibility you owe to your customers???). After 15min of "speech battle" she finally agreed with us, then told us that we could cancel the rooms and get a refund before leaving the hotel. So at 10pm on the evening of a Carnival bank holiday, we had to go back and find 3 rooms miraculously available? A completely unacceptable proposal! They didn't even think of the possibility of reducing the room price for the inconvenience caused. So you pay the full rate (supposedly for their best rooms) for a bed and air-conditioning without the possibility of sh