酒店回复: Dear valued guest,Thank you for taking the time to share your detailed feedback with us. We sincerely regret to learn that your experience did not meet your expectations, particularly regarding the room location and the inconvenience caused by the nearby construction noise. We understand how important room preferences are to a relaxing vacation, and we are sorry for the frustration this situation caused during your stay.Please accept our sincere apologies that we were unable to offer a suitable alternative at the time due to availability limitations. Your comments regarding communication, room allocation, and the overall handling of the situation have been noted and will be reviewed internally as part of our ongoing efforts to improve our service.Thank you once again for your honest feedback. We hope you will give us the opportunity to welcome you again and provide you with a more positive experience in the future.Kind regards,The Management and TeamHilton Hua Hin Resort & Spa
酒店回复: Dear Mijie01, Thank you very much for your outstanding review and perfect score. We are truly delighted to hear that you were extremely satisfied with your stay and that you enjoyed our prime beachfront location in Hua Hin.We are especially pleased to know that you appreciated the Christmas tree lighting ceremony, our spacious and comfortable facilities, the sea view from the balcony, and the dining experience at our White Lotus Restaurant on the 17th floor. Your kind comments about our cleanliness, amenities, surroundings, and service are greatly appreciated and will be shared with our team.It was a pleasure having you as our guest, and we look forward to welcoming you back again on your next visit to Hua Hin.Kind regards,The Management and TeamHilton Hua Hin Resort & Spa
酒店回复: Dear valued guest, Thank you very much for your perfect rating and for sharing such wonderful feedback with us.We are thrilled to know that you and your friends enjoyed your last-minute New Year celebration at our hotel. It’s fantastic to hear that you loved the beach, pool, and outdoor areas, and that our team made a positive impression during your stay. Your kind words will certainly be shared with our team.Thank you once again for choosing to stay with us. We truly appreciate your recommendation and look forward to welcoming you back for another memorable visit in Hua Hin.Sincere regards,The Management and TeamHilton Hua Hin Resort & Spa
酒店回复: Dear valued guest, Thank you very much for your valuable feedback and for rating your stay as very good. We are pleased to hear that you appreciated our spacious rooms, excellent service, convenient location, and the beautiful views from our high-rise building.We also appreciate your comments regarding the age of the hotel and our facilities. Please be assured that your feedback has been noted and will be shared with our management team as we continually work on improvements to enhance our guests’ experience.We hope to have the pleasure of welcoming you back again in the future.Kind regards,The Management and TeamHilton Hua Hin Resort & Spa
原定的房间楼下是工地在装修，和酒店沟通后给换了房间很好，酒店靠近华欣海滩，有私家海滩，前台提供免费打印，由于春节期间，还送了巧克力，一次满意的住宿，吃吃喝喝都很方便
华欣希尔顿在华欣海滩的北部。应该是靠近华欣老城，所以附近建筑林立。酒店内白人老人居多。图片是随酒店一起购买的晚餐，300人民币的价位，两大一小，餐量有点大。早上自助餐还可以，有冰淇淋。房间设施稍微有点旧。唯一一点需要注意的就是附近按摩店很多，晚上对小朋友不甚友好。
酒店的海景房看上去很美，但外面是正在建造的工地，所以，如果选房间，一定要备注pool view。 泳池的工作人员服务态度很一般，最好快点下班的感觉， 甚至在滑梯开放时间随意关闭滑梯。 酒店所处的位置不错，楼下就是有餐厅，但是酒店外面的沙滩很一般。 特别要提的是，酒店的床品特别不舒服，靠着床垫的那一面非常热，然后在空调房间暴露的那一面就很冷。应该是酒店用的床垫子不是很透气造成的。这一点在曼谷希尔顿也发现同样的问题，但是在曼谷住的其他酒店没有这个问题。 空调噪音问题也是通病， 看来要避雷希尔顿了。
第二次来华欣选择一直种草的希尔顿，特意选的海景甄选双床房，就看中能从阳台看到酒店泳池和大海，结果安排的房间是另一边，楼下是工地，白天施工关着门窗也能听到。找到工作人员，朝向泳池的房间没有空房，如果就想朝泳池方向的，在1层，那个屋是个刚装修过的，味道很大而且也不是我订的房型。找携程客服，客服也在积极帮忙沟通，但依然没有解决，酒店方也没有做出任何补偿，出来玩日程都是安排好的，花了很多的时间在解决酒店房间问题上，不知道是携程网订房的问题还是酒店方区别对待的问题。再也不会选这家酒店也不会推荐给朋友入住这里。
非常满意的酒店，应该说这是华欣最好位置的酒店了。前方就是著名的华欣海滩。酒店为迎接圣诞节点燃圣诞树的活动很温馨。设施齐全舒适宽敞。阳台看大海景观。17楼的中国餐味道不错！下次来还一定住这里。
酒店就在海边 有酒店专属沙滩 小朋友很喜欢 下次还会住的
与朋友出游，临时订了泰国华欣，挑着当地最好的酒店跨年，沙滩泳池户外真的很棒，遇到的每一个员工都很好，值得推荐。
房间较大，但酒店有些年份所以设施有些老旧，但酒店位置较好，附近很多食肆和按摩的店铺，高层建筑风景优美。
非常失望的酒店。窗外就是工地到下午五点半还在施工非常吵。酒店设施老旧，Wi-Fi也连不上。联通房比较方便，可能是唯一的亮点，酒店的泳池和冰激凌不错，早餐中规中矩，隔音不太好，环境比较嘈杂。
我们最近第三次回到华欣希尔顿酒店，它再次超出了我们的期待。从办理入住到退房离开，酒店的全体员工都非常礼貌、细心，对我们全家都非常热情，让我们感觉就像在家一样。
酒店的地理位置仍然是一大亮点——步行即可到达很棒的当地餐厅、热闹的市场和放松的按摩店。在度假村内，无论是泳池边的团队、儿童俱乐部、健身中心、前台还是客房服务人员，都展现出真正的专业精神和热情。
我们的房间视野极佳，非常适合在阳台上一边喝着咖啡或茶，一边享受宁静的早晨。无论是泳池边放松，还是探索华欣，每一个时刻都让人感觉轻松自在。
强烈推荐给寻求舒适、便利和卓越服务的家庭及旅行者。毫无疑问，我们还会第四次光临！