The room was extremely comfortable and clean. I was surprised that there was no hair dryer in the room though because that has become almost expected. I did not ask though because it wasn’t that important to me.
3.0分
其他
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The staff were very nice, but housekeeping woke me up one morning with a loud knock at my door. The housekeeper didn't seem to understand the sign on the door, as her English was limited. After explaining via hand gestures, she apologized, and it didn't happen again.
The bathroom was not properly cleaned. There was hair in the sink, brown splatters on the wall around the toilet, and the shower floor was grimy. I checked in late, and didn't want the hassle of changing rooms, so I cleaned to an acceptable level with hot water and a washcloth.
Probably the worst part was the noise from outside the room, especially a loud intermittent beep coming from the hallway. I just left the TV on all night to mask the noises.
Otherwise, the room was decent and comfortable, with everything I needed. I would have preferred a coffee maker in the room versus the free vending machines in the lobby, but the free breakfast made up for that in my opinion.
5.0分
家庭亲子
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The night staff that checked me in was super amazing and very helpful. The kitchen staff at breakfast was fantastic. The room was clean and spacious. My entire experience from check-in to check-out was a 10/10
3.0分
其他
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Room was okay. Waited 20 minutes for someone to help us check in (there was a sign telling us to have a seat and someone would be with us soon) and then once I checked in, the girl said she had to go check my room and keys and disappeared for about 15 minutes and came back with my keys. Judging by the overwhelming chemical smell in the room, she did a quick clean. The breakfast was decent but messy...garbage on the floor, coffee spilled everywhere, trash overflowing.
4.0分
家庭亲子
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The breakfast was quite good, well tended, long hours. Room quite clean. Would have appreciated in-room coffee machine and when we asked for one they were very helpful but what they brought didn't work. Small hiccup, didn't matter.
3.0分
其他
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Staff was great. In the bathtub, the shampoo conditioner and soap dispenser had come off the wall.
There were guest staying in the hotel with the young children. I believe it was eight children could’ve been more that we’re running in the hallway and in the stairwell when we get to our room and they were noisy all night and then early in the morning they were in the hallway with music and we’re dancing And woke us up early. Otherwise stay was average..
5.0分
商务出差
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All interactions with the staff were incredibly friendly and polite!
Breakfast was tasty, plentiful, with lots of options! Loved the oatmeal with toppings.
Our room was updated and clean. The wall mounted thermostat was great on a cool Fall day.
4.0分
商务出差
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Breakfast started after I needed to leave for work. My keys to the room didn’t work so the desk manager had to let me in my room but never brought me back keys or let me know my lock wasn’t working. Couldn’t go anywhere because I wasn’t sure how to get back to my room.
2.0分
其他
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Nice looking hotel, right across from a regular Holiday Inn.
Nobody at the desk, when you arrive and if you need something you have to just wait until someone comes out. Usually 2-5 minutes.
Room had nice furnishings, although the lamps had no shades, cable did NOT work, bathroom NOT as clean as it should be. I do not like to be in the presence of other peoples hair all over the place. Toilet dirty. When I went to take a shower the drain was clogged and I had to get out (full of soap) and call the front desk which was not answered in any kind of timely fashion.
They did respond immediately when I finally got ahold of someone and told them the shower was about to overflow.
The staff member who came up was loud and making comments and noises throughout the entire process of trying to unclog the shower.
My husband was trying to sleep and that wasn’t possible.
Nobody present at check out to talk to about any of this so I had to leave a review.
I would not recommend this hotel for any reason other than the breakfast was decent and what you would expect from a holiday inn express.
4.0分
商务出差
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My stay was good as usual. Only issue was breakfast, I stayed for three days and only sausage was served, no bacon at all which was odd, also, two out of the three days, the small refrigerator had no yogurt or cream cheese. Seems like a supply chain issue???
The room was extremely comfortable and clean. I was surprised that there was no hair dryer in the room though because that has become almost expected. I did not ask though because it wasn’t that important to me.
The staff were very nice, but housekeeping woke me up one morning with a loud knock at my door. The housekeeper didn't seem to understand the sign on the door, as her English was limited. After explaining via hand gestures, she apologized, and it didn't happen again.
The bathroom was not properly cleaned. There was hair in the sink, brown splatters on the wall around the toilet, and the shower floor was grimy. I checked in late, and didn't want the hassle of changing rooms, so I cleaned to an acceptable level with hot water and a washcloth.
Probably the worst part was the noise from outside the room, especially a loud intermittent beep coming from the hallway. I just left the TV on all night to mask the noises.
Otherwise, the room was decent and comfortable, with everything I needed. I would have preferred a coffee maker in the room versus the free vending machines in the lobby, but the free breakfast made up for that in my opinion.
The night staff that checked me in was super amazing and very helpful. The kitchen staff at breakfast was fantastic. The room was clean and spacious. My entire experience from check-in to check-out was a 10/10
Room was okay. Waited 20 minutes for someone to help us check in (there was a sign telling us to have a seat and someone would be with us soon) and then once I checked in, the girl said she had to go check my room and keys and disappeared for about 15 minutes and came back with my keys. Judging by the overwhelming chemical smell in the room, she did a quick clean. The breakfast was decent but messy...garbage on the floor, coffee spilled everywhere, trash overflowing.
The breakfast was quite good, well tended, long hours. Room quite clean. Would have appreciated in-room coffee machine and when we asked for one they were very helpful but what they brought didn't work. Small hiccup, didn't matter.
Staff was great. In the bathtub, the shampoo conditioner and soap dispenser had come off the wall.
There were guest staying in the hotel with the young children. I believe it was eight children could’ve been more that we’re running in the hallway and in the stairwell when we get to our room and they were noisy all night and then early in the morning they were in the hallway with music and we’re dancing And woke us up early. Otherwise stay was average..
All interactions with the staff were incredibly friendly and polite!
Breakfast was tasty, plentiful, with lots of options! Loved the oatmeal with toppings.
Our room was updated and clean. The wall mounted thermostat was great on a cool Fall day.
Breakfast started after I needed to leave for work. My keys to the room didn’t work so the desk manager had to let me in my room but never brought me back keys or let me know my lock wasn’t working. Couldn’t go anywhere because I wasn’t sure how to get back to my room.
Nice looking hotel, right across from a regular Holiday Inn.
Nobody at the desk, when you arrive and if you need something you have to just wait until someone comes out. Usually 2-5 minutes.
Room had nice furnishings, although the lamps had no shades, cable did NOT work, bathroom NOT as clean as it should be. I do not like to be in the presence of other peoples hair all over the place. Toilet dirty. When I went to take a shower the drain was clogged and I had to get out (full of soap) and call the front desk which was not answered in any kind of timely fashion.
They did respond immediately when I finally got ahold of someone and told them the shower was about to overflow.
The staff member who came up was loud and making comments and noises throughout the entire process of trying to unclog the shower.
My husband was trying to sleep and that wasn’t possible.
Nobody present at check out to talk to about any of this so I had to leave a review.
I would not recommend this hotel for any reason other than the breakfast was decent and what you would expect from a holiday inn express.
My stay was good as usual. Only issue was breakfast, I stayed for three days and only sausage was served, no bacon at all which was odd, also, two out of the three days, the small refrigerator had no yogurt or cream cheese. Seems like a supply chain issue???