The hotel was great. Very much off the beaten path. Staff was very friendly. Room was great. Bed were a little firmer than we like but comfortable. Very disappointed about the pool. The heater was broken. The kids wanted to try swimming anyway. The water was VERY cold. The pool did not look like it had been filtered or cleaned. Lots of bugs floating and bottom looked dirty. No swimming. Would stay again if pool is fixed.
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酒店回复: Thank you for taking the time to let us know you enjoyed your stay!
4.0分
家庭亲子
I liked the proximity to the attractions we enjoyed. Parking was easy. Everything looked newer. We also like the breakfast.
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酒店回复: Thank you for taking the time to let us know you enjoyed your stay!
4.0分
商务出差
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Room was very nice. Breakfast eggs a bit rubbery... Property entrance not clearly marked for strangers to arrive at night, and yet under development, it seemed. All in all, a good stay, however.
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酒店回复: Thank you for taking the time to let us know you enjoyed your stay!
4.0分
情侣出游
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Very difficult to find turn off to get to motel...there needs to be a Holiday Express sign at the turn off. We requested a handicap accessible room....it was nice, very adequate but why in the world would a handicap cap room be located at the very end of a long hallway. People needing accessible rooms usually have mobility issues....it was a long hike!
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酒店回复: Thank you for taking the time to let us know you enjoyed your stay!
5.0分
家庭亲子
Staff was super helpful and experienced. Hotel was clean and comfortable. Good breakfast options.
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酒店回复: Thank you so much for sharing your thoughts with us. We'd be happy to welcome you back any time!
5.0分
商务出差
We have not had breakfast yet, but the lead Timbercrest restaurant was really good.
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酒店回复: Thank you for taking the time to let us know you enjoyed your stay!
5.0分
其他
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AWESOME
My room was extremely comfortable, liked the name brand shampoo, conditioner, body wash and soap. Also liked that you have a Keurig in the room. Bed was very comfortable and room size was excellent. Breakfast was amazing and a great way to start my day. I will defiantly book here again in the future.
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酒店回复: Thank you for the stellar review! We look forward to welcoming you back.
5.0分
家庭亲子
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Well located and staff were very nice! The room had a slight musty smell which I think was due to humidity. It was hot and humid the night we stayed so it wasn’t due to the cleanliness of the room. It was clean and well supplied. Thanks for a good stay!
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酒店回复: Thank you so much for taking the time to share your thoughts with us. I'm sorry your room had a musty smell, but I do appreciate your understanding of the situation!
5.0分
商务出差
The Lady at the front desk on Friday around 5:30 on the 8th of august was an amazing friendly good person, very helpful
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酒店回复: Thank you for taking the time to share your thoughts with us. I will be sure to share your feedback with my team, especially the lady in question.
4.0分
家庭亲子
Nice stay. Comfortable beds. Breakfast could be improved but it’s complimentary so we were thankful to get our bellies full before getting back on the road.
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酒店回复: Thank you for taking the time to share your experience with us. We're glad you enjoyed your stay overall.
The hotel was great. Very much off the beaten path. Staff was very friendly. Room was great. Bed were a little firmer than we like but comfortable. Very disappointed about the pool. The heater was broken. The kids wanted to try swimming anyway. The water was VERY cold. The pool did not look like it had been filtered or cleaned. Lots of bugs floating and bottom looked dirty. No swimming. Would stay again if pool is fixed.
I liked the proximity to the attractions we enjoyed. Parking was easy. Everything looked newer. We also like the breakfast.
Room was very nice. Breakfast eggs a bit rubbery... Property entrance not clearly marked for strangers to arrive at night, and yet under development, it seemed. All in all, a good stay, however.
Very difficult to find turn off to get to motel...there needs to be a Holiday Express sign at the turn off. We requested a handicap accessible room....it was nice, very adequate but why in the world would a handicap cap room be located at the very end of a long hallway. People needing accessible rooms usually have mobility issues....it was a long hike!
Staff was super helpful and experienced. Hotel was clean and comfortable. Good breakfast options.
We have not had breakfast yet, but the lead Timbercrest restaurant was really good.
AWESOME
My room was extremely comfortable, liked the name brand shampoo, conditioner, body wash and soap. Also liked that you have a Keurig in the room. Bed was very comfortable and room size was excellent. Breakfast was amazing and a great way to start my day. I will defiantly book here again in the future.
Well located and staff were very nice! The room had a slight musty smell which I think was due to humidity. It was hot and humid the night we stayed so it wasn’t due to the cleanliness of the room. It was clean and well supplied. Thanks for a good stay!
The Lady at the front desk on Friday around 5:30 on the 8th of august was an amazing friendly good person, very helpful
Nice stay. Comfortable beds. Breakfast could be improved but it’s complimentary so we were thankful to get our bellies full before getting back on the road.