酒店回复: Dear guest,Thank you very much for taking the time to share your experience with us. Your excellent feedback is very helpful to us, out location is top noch, in an area close to everything important, but where we can guarantee our guests rest and relaxation.If it's possible, we would like to know more details about your stay so that we can continue to improve our services.Have a nice day.Antonio Fernández.Guest Experience.VP Plaza España Design *****.
酒店回复: Dear guest,Thank you very much for taking the time to share your experience and for your kind words. We are truly delighted to know that this was your second visit and that you enjoyed our facilities, the thoughtful details in the room, the quality of our amenities, and the comfort we strive to provide. It’s also wonderful to read that you appreciated our location in the heart of Madrid, with direct access to the metro and close to all the city’s main attractions.We have taken note of your comment regarding the minibar and will share your feedback with our management team to review this aspect and continue improving our services.It will be a pleasure to welcome you back soon and to surprise you once again with another outstanding experience.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****
酒店回复: Dear Guest,Thank you very much for sharing your feedback and for your kind words about our clean, spacious, and comfortable rooms, as well as the great views at our 12th-floor bar. We’re delighted to know you enjoyed those aspects of your stay.We’re sorry, however, to hear that your dining experience did not meet your expectations. Your comments regarding the burger and breakfast options have been shared with our management team to review our culinary procedures and ensure improvements are made where needed.We truly appreciate your observations, as they help us continue refining our service. We hope to have the opportunity to welcome you again and offer you a flawless experience next time.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****
酒店回复: Dear Buduandetiaoyue,Thank you very much for your kind words. We greatly appreciate your feedback.It has been a pleasure and an honour for us that you chose VP Plaza España Design ***** to share your holiday in Madrid.Kind regards,Antonio Fernández. Guest Experience.
酒店回复: Dear guest,Thank you very much for taking the time to share your wonderful feedback. We’re thrilled to hear that you enjoyed the cleanliness of our hotel, our attentive and friendly service, and our excellent location, right above the metro and just steps from the Royal Palace and Plaza de España, making it incredibly convenient for exploring Madrid.We look forward to welcoming you back soon and surprising you once again during your next stay.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****
酒店回复: Dear guest,It is always a pleasure to receive such positive reviews. Thank you very much for your time.The most important thing for us is to have turned your stay in Madrid into an unforgettable experience.Have a wonderful day.Antonio Fernández. Guest Experience.
4.8分
豪华房
家庭亲子
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很懂中国人的酒店!
首先,景色很好,日落时分的马德里街景很美。房间的整面落地大镜子显得空间很大。
卫生间干湿分离,浴室够大够宽敞。全套欧舒丹洗护用品,牙刷拖鞋棉签化妆棉等一应俱全。
最重要的是,居然有中国插头和USB接口。
地理位置也很好,市中心去哪里都方便。对面就是ZARA,附近还有汉堡王和好吃的川菜粤菜。
总而言之,选它就对了。
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酒店回复: Dear guest,Thank you very much for your kind words. We greatly appreciate your feedback.It has been a pleasure and an honour for us that you chose VP Plaza España Design ***** to share your holiday in Madrid.Kind regards,Antonio Fernández. Guest Experience.
酒店回复: Dear Xian Shang,Thank you very much for taking the time to share your experience with us. It is very helpful to hear your excellent opinion.Whenever you wish to return to Madrid, we will be delighted to surprise you again.Have a nice day.Antonio Fernández. Guest Experience.
酒店位置超赞!就在西班牙广场,去你那儿都超级方便!👍👍👍
酒店环境也不错!接待服务人员热情周到细致!
房间也布置合理 ,设计理念新颖!洗刷用品也都超赞!
特别是饮用水免费可以多给🤔,西班牙很多酒店都不能多给的🤭。
下次到马德里还要继续住这酒店!
第二次入住这里,酒店位置优越,楼下就是地铁站,入住床上有贴心小点心,洗漱用品是欧舒丹,而且贴心的备有很多瓶,当然最好的就是有大块香皂了,不需要非要找酒店索要,酒店也有夜床服务,另外就是这家店贴心的为中国朋友们准备了的充电头,非常方便,快三千的酒店,如果minibar能免费就好了,早餐在欧洲的酒店也算比较丰富,热食稍微少了一点
房间干净整洁,而且房间很大很舒适。12楼的Bar的景观也很棒,酒水价格也亲民。但餐食一般,汉堡煎的两面黑糊,说是welldown ,实际是Over down。不满意😔早餐基本没有热食
第一天入住没有热水,差评,叫来工程师维修,中间有一天晚上酒店女性工作人员不敲门直接推开我房门,很不礼貌,当时已经是晚上九点多,对我造成了惊吓,辣鸡酒店不会再定了,记得避雷大家。
我們定的是豪華三人房,从入门接待到入客房全程都很顺利,酒店环境很好,接待人员也很热情。房间对着广场,风景很美,地理位置去哪里也都方便,10号线出口距离酒店100米,很方便的。这次入住很愉快😁
非常好,卫生很干净,服务业超级好,很热情,地理位置也绝了,楼下就是地铁,旁边就是皇宫和西班牙广场,超级方便
在这家酒店连续住了几晚。是五星级酒店。位置:在西班牙广场边,就在市中心。步行到市中心商场很方便。十分钟路程可走路到马德里皇宫。酒店附近有多家中餐厅,有一家“锤子川菜”很好吃。附近也有超市。房间大小:在欧洲算是比较大的。但是和公寓比较还是偏小。三个人住的话,有一个是沙发床。房间布局合理。卫生间和床位是完全分开的,洗漱不影响睡觉的人。早餐:比较丰富。早上7:30到10:30早餐。我们最后一天一大早要去机场,浪费了一次早餐。服务:提供了洗漱用品和一次性拖鞋。但作为五星级酒店,服务要扣点分。我们连续住了几天,除了第一天,后面的几天就忘记给我们提供牙刷。要自己去要。而且三次敲门,都是他们搞错了房间,是送给别人的东西错误地敲开了我们的门。这些要扣些分。
很懂中国人的酒店!
首先,景色很好,日落时分的马德里街景很美。房间的整面落地大镜子显得空间很大。
卫生间干湿分离,浴室够大够宽敞。全套欧舒丹洗护用品,牙刷拖鞋棉签化妆棉等一应俱全。
最重要的是,居然有中国插头和USB接口。
地理位置也很好,市中心去哪里都方便。对面就是ZARA,附近还有汉堡王和好吃的川菜粤菜。
总而言之,选它就对了。
酒店的布置很有设计感,在四层有个水流倾泻下来的雕塑,最妙的是雕塑的顶部恰好是十二层泳池的底部。十二层还有一个空中花园餐厅,可以一览城市景观和马德里皇宫,酒店的大堂的布局和墙上一些装饰画也都很有艺术感,难怪叫做设计酒店。
位置很好,出行方便。在前台付款升到了甄选房。给了顶楼。房间设施保养极好,几乎全新。窗是可以来条小缝的,这点我很喜欢。就是他家的预订房间一定要48小时前,会便宜很多。