酒店回复: Dear guest,Thank you very much for taking the time to share your experience with us. Your excellent feedback is very helpful to us, out location is top noch, in an area close to everything important, but where we can guarantee our guests rest and relaxation.If it's possible, we would like to know more details about your stay so that we can continue to improve our services.Have a nice day.Antonio Fernández.Guest Experience.VP Plaza España Design *****.

酒店回复: Dear guest,Thank you very much for taking the time to share your experience and for your kind words. We are truly delighted to know that this was your second visit and that you enjoyed our facilities, the thoughtful details in the room, the quality of our amenities, and the comfort we strive to provide. It’s also wonderful to read that you appreciated our location in the heart of Madrid, with direct access to the metro and close to all the city’s main attractions.We have taken note of your comment regarding the minibar and will share your feedback with our management team to review this aspect and continue improving our services.It will be a pleasure to welcome you back soon and to surprise you once again with another outstanding experience.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****

酒店回复: Dear Guest,Thank you very much for sharing your feedback and for your kind words about our clean, spacious, and comfortable rooms, as well as the great views at our 12th-floor bar. We’re delighted to know you enjoyed those aspects of your stay.We’re sorry, however, to hear that your dining experience did not meet your expectations. Your comments regarding the burger and breakfast options have been shared with our management team to review our culinary procedures and ensure improvements are made where needed.We truly appreciate your observations, as they help us continue refining our service. We hope to have the opportunity to welcome you again and offer you a flawless experience next time.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****

酒店回复: Dear Buduandetiaoyue,Thank you very much for your kind words. We greatly appreciate your feedback.It has been a pleasure and an honour for us that you chose VP Plaza España Design ***** to share your holiday in Madrid.Kind regards,Antonio Fernández. Guest Experience.

酒店回复: Dear guest,Thank you very much for taking the time to share your wonderful feedback. We’re thrilled to hear that you enjoyed the cleanliness of our hotel, our attentive and friendly service, and our excellent location, right above the metro and just steps from the Royal Palace and Plaza de España, making it incredibly convenient for exploring Madrid.We look forward to welcoming you back soon and surprising you once again during your next stay.Kind regards,Antonio FernándezGuest ExperienceVP Plaza España Design *****

酒店回复: Dear guest,It is always a pleasure to receive such positive reviews. Thank you very much for your time.The most important thing for us is to have turned your stay in Madrid into an unforgettable experience.Have a wonderful day.Antonio Fernández. Guest Experience.

酒店回复: Dear guest,Thank you very much for your kind words. We greatly appreciate your feedback.It has been a pleasure and an honour for us that you chose VP Plaza España Design ***** to share your holiday in Madrid.Kind regards,Antonio Fernández. Guest Experience.

酒店回复: Dear Xian Shang,Thank you very much for taking the time to share your experience with us. It is very helpful to hear your excellent opinion.Whenever you wish to return to Madrid, we will be delighted to surprise you again.Have a nice day.Antonio Fernández. Guest Experience.