Was a good hotel - a little construction going on and some minor technical issues but otherwise a great place. Right off the highway.
5.0分
商务出差
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I was impressed with the room as the pricing was less expensive than other places with smaller rooms. Everything was clean, the staff was very helpful. The only real issue was the refrigerator would only work 2 hours at a time. We had to constantly turn it back on. Other than that, I will stay here again!
2.0分
商务出差
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Housekeeping day skipped my room. Arrived Monday, didn’t get housekeeping until Thursday.
Hand towels didn’t get replaced.
Refrigerator didn’t work and had to be replaced.
Coffee cups didn’t get refilled. Ice bucket liner didn’t get replaced.
Breakfast sausage was luke warm room temp.
1.0分
家庭亲子
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After traveling majority of the day. We check in and immediately start having issues with our key cards. We proceed to get in our room only to find it dirty. There was hair on the bed, an ant on it and trash on the floor. The front desk was nice but pretty much told us there was nothing she could do about it and didn’t have another room for us. We had to check out and find a new place to stay. Almost a week later and I’m still trying to get a refund from them.
5.0分
情侣出游
Very quiet even in the busy area
Our room was very well laid out very spacious
First time staying here
Will be booking again
5.0分
其他
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Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by.
During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.
4.0分
其他
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Nice spacious rooms and good pool but breakfast pretty bad. Not very many options, especially healthy options and only plastic knives & forks and styrofoam plates and bowls.
2.0分
其他
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The tv was broke they came to reset it but it still didn’t work. Ants were on the bathroom floor, toilet and in the area to make coffee. Breakfast was ok not many options for vegans.
房间很宽敞，很舒服
很棒的服务，我很喜欢
Was a good hotel - a little construction going on and some minor technical issues but otherwise a great place. Right off the highway.
I was impressed with the room as the pricing was less expensive than other places with smaller rooms. Everything was clean, the staff was very helpful. The only real issue was the refrigerator would only work 2 hours at a time. We had to constantly turn it back on. Other than that, I will stay here again!
Housekeeping day skipped my room. Arrived Monday, didn’t get housekeeping until Thursday.
Hand towels didn’t get replaced.
Refrigerator didn’t work and had to be replaced.
Coffee cups didn’t get refilled. Ice bucket liner didn’t get replaced.
Breakfast sausage was luke warm room temp.
After traveling majority of the day. We check in and immediately start having issues with our key cards. We proceed to get in our room only to find it dirty. There was hair on the bed, an ant on it and trash on the floor. The front desk was nice but pretty much told us there was nothing she could do about it and didn’t have another room for us. We had to check out and find a new place to stay. Almost a week later and I’m still trying to get a refund from them.
Very quiet even in the busy area
Our room was very well laid out very spacious
First time staying here
Will be booking again
Great location for staying in the McKinney/NE Dallas metro. Easy access to the interstate. Hotel is newer and clean. Buffet breakfast was very good, but could use more seating on the busy weekend. Parking was good, just don’t forget your parking tag. Plenty of shopping, food, and entertainment options near by.
During our stay our shower door leaked water onto the floor. Asked our three other traveling couples and they had the same problem to varying degrees. This caused us to ask for more towels. We did not get towels. Three days with a wet floor towel on the floor. Again minor, but we should have had towels. The pool area was also out of towels. When asked about this we were told “they were in the dryer”. They said this for two days. Let’s hope the dryer issue or towel issue is fixed.
Nice spacious rooms and good pool but breakfast pretty bad. Not very many options, especially healthy options and only plastic knives & forks and styrofoam plates and bowls.
The tv was broke they came to reset it but it still didn’t work. Ants were on the bathroom floor, toilet and in the area to make coffee. Breakfast was ok not many options for vegans.