我在俄克拉荷马城的Comfort Inn & Suites酒店的住宿体验非常令人失望。我们入住的房间床单脏兮兮的，地板也不干净，而且显然没有得到妥善的清洁。当我提出问题时，工作人员却漠不关心，并借口说清洁工“拿错了清单”。电梯也坏了，这更添不便。总而言之，缺乏清洁和糟糕的客户服务让我的体验非常不愉快。我不会推荐这家酒店。
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酒店回复: We’re very sorry to hear about your experience and truly regret that we did not meet your expectations. We value all feedback, as it helps us identify areas where we can improve. Please know that your comments have been shared with our team to ensure this doesn’t happen again. We hope you’ll consider giving us another opportunity to provide you with the excellent stay you deserve
酒店回复: We’re very sorry to hear about your experience and truly regret that we did not meet your expectations. We value all feedback, as it helps us identify areas where we can improve. Please know that your comments have been shared with our team to ensure this doesn’t happen again. We hope you’ll consider giving us another opportunity to provide you with the excellent stay you deserve
酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you encountered during your stay.
2.0分
情侣出游
原文
翻译提供方：Google
房间价格正常，但我不喜欢这栋建筑，走廊和大堂没有空调。
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Please accept our sincerest apologies for the inconvenience you encountered during your stay.
5.0分
家庭亲子
原文
翻译提供方：Google
位置、清洁度和夜班工作人员的关注
酒店回复: Thank you
1.0分
其他
Very horrible hotel. This is the worst I’ve ever stayed at. Stayed two night and found a different hotel. Not a safe place for anyone.
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your recent stay did not meet your expectations. Your experience is important to us, and we appreciate you bringing these concerns to our attention.
3.0分
其他
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Bed was back breakingly uncomfortable. The office chair in the room was very uncomfortable and didn't recline right. Water pressure in the shower was very low. Breakfast variety was good, though the quality was a bit lack luster.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly with the room readiness and air conditioning. This is not the level of service we strive to provide, and we truly regret that we fell short.Please be assured that we’ve addressed this issue with our team to ensure it doesn’t happen again.We value your comments and hope you’ll consider giving us another opportunity to provide the comfortable and seamless stay you deserve.
1.0分
其他
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The rooms are not in great shape to begin with. I woke up at 2:30 in the morning to a bed bug feasting on my neck. It was by far the worst experience I’ve had at a hotel.
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酒店回复: Thank you for sharing your feedback about your recent stay with us. We’re truly sorry to hear about the inconvenience you experienced with your room readiness and air conditioning. This is certainly not the level of service we strive to provide, and we sincerely apologize for the disappointment caused.
1.0分
家庭亲子
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Room had cockroaches in it woke up to it in the bed with me. Went down too the front desk they didn’t move me until the next day. The area is really bad homeless people everywhere felt very unsafe do not recommend
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酒店回复: Thank you for your review and for bringing this to our attention. We’re very sorry to hear that the bed did not meet your expectations. Your comfort is extremely important to us, and we will review the issue with our housekeeping and maintenance teams to ensure the mattress is inspected and addressed. We hope to have the opportunity to provide you with a much better experience on your next stay.
我在俄克拉荷马城的Comfort Inn & Suites酒店的住宿体验非常令人失望。我们入住的房间床单脏兮兮的，地板也不干净，而且显然没有得到妥善的清洁。当我提出问题时，工作人员却漠不关心，并借口说清洁工“拿错了清单”。电梯也坏了，这更添不便。总而言之，缺乏清洁和糟糕的客户服务让我的体验非常不愉快。我不会推荐这家酒店。
房间破旧不堪。一楼的空调坏了。餐厅关门了，没法吃早餐。只能在房间里吃。食物不太好。它旁边就是一个卡车停靠站。位置不太好，而且距离砖镇（BRICKTOWN）也不像宣传的那样近。
房间还可以。酒店本身很糟糕，里面很热。停车场里堆满了垃圾。酒店周围环境太吓人了！如果我知道这里环境这么恐怖，我就订别的酒店了。以后再也不住那家酒店了。
房间价格正常，但我不喜欢这栋建筑，走廊和大堂没有空调。
位置、清洁度和夜班工作人员的关注
Very horrible hotel. This is the worst I’ve ever stayed at. Stayed two night and found a different hotel. Not a safe place for anyone.
Bed was back breakingly uncomfortable. The office chair in the room was very uncomfortable and didn't recline right. Water pressure in the shower was very low. Breakfast variety was good, though the quality was a bit lack luster.
The rooms are not in great shape to begin with. I woke up at 2:30 in the morning to a bed bug feasting on my neck. It was by far the worst experience I’ve had at a hotel.
Room had cockroaches in it woke up to it in the bed with me. Went down too the front desk they didn’t move me until the next day. The area is really bad homeless people everywhere felt very unsafe do not recommend
强烈推荐的舒适酒店位置