Rooms were spotless, air conditiiner didnt cool to temperature set but we set it a little lower and it was fine.
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酒店回复: Thank you for taking the time to share your feedback! We're delighted to hear that you found our rooms spotless—that’s always wonderful to know. We appreciate you letting us know about the air conditioning as well. While we’re glad adjusting the temperature worked for you, we’ll have our maintenance team take a look to ensure everything is operating exactly as it should for future stays.We hope to welcome you back again soon!Best, Stephanie
3.0分
其他
There were no glasses, nor was there a hair dryer which for the price was surprising. The breakfast was poor. I could not recommend.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear that your stay did not meet expectations, especially regarding breakfast and the in-room amenities. Our rooms typically include plastic cups for use with the in-room Keurig; however, these were temporarily replaced with paper cups due to a supplier delay, which has since been resolved. Each room also includes a complimentary hair dryer in a bag located in the cubby beneath the sink, and our team is always happy to provide a replacement upon request if one is missing. We truly appreciate your comments, as they help us identify areas where we can improve. We hope you might consider giving us another opportunity to provide a better experience in the future.
3.0分
商务出差
My room was bright all night because there’s only a shear shade on the window and no curtains. Couldn’t sleep. Won’t be staying here again.
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酒店回复: Thank you for taking the time to share your feedback. We're very sorry to hear that you experienced difficulty sleeping during your stay. All of our rooms are equipped with a blackout shade in addition to the sheer one, and our team would be more than happy to assist in locating or adjusting it to ensure your comfort. We truly appreciate your comments and hope you might consider giving us another opportunity in the future.
5.0分
其他
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Ill stay again
Honestly the only thing i would say is to fix the a/c in room 327 makes a wierd noise, but besides that the room was great, clean, comfy, varity on tv...its was great 👍
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酒店回复: Thank you so much for your 10/10 score!We’re Happy to hear that you enjoyed your stay and found our room clean, comfortable, and with a great variety of TV channels.We’re very sorry about the noise coming from the A/C. Please know that our front desk is available 24 hours a day, and there is always someone ready to assist you at any time. For any future reservations, don’t hesitate to let us know if something isn’t right — we’ll be more than happy to move you to another room if we’re unable to fix the issue right away.Thank you again for your kind feedback — we truly appreciate it and hope to see you again soon!
5.0分
商务出差
Staff was super nice! Starting with Leah at the front desk and all the way to kitchen staff and housekeepers
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酒店回复: Hi,Thank you so much for your kind feedback! We're really glad our team made you feel comfortable. We appreciate you taking the time to share, and we hope to welcome you back soon!
5.0分
其他
Great Hotel . Very clean and the breakfast was excellent and varied. I will recommend 100 %
5.0分
家庭亲子
You asked the main questions. There isn’t any thing else to add. These reviews are becoming annoying.
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酒店回复: Dear William,Thank you for your feedback, and we sincerely apologize for any frustration the review process may have caused. We understand that it can feel repetitive at times, and we truly appreciate your patience.Please know that your input — even just a few words — is incredibly valuable to us. These reviews help us understand how each and every stay went from our guests’ perspective, and they play a big part in helping us maintain and improve the experience we offer.Thank you again for staying with us, and we hope to welcome you back in the future.Warm regards,
5.0分
家庭亲子
The cleanest hotel I have ever stayed at. Very convenient to the Punta Gorda airport, all staff very friendly
5.0分
其他
Everything was excellent. Located conveniently next to the interstate but yet having easy access to several restaurants.Rooms were very clean and updated .
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酒店回复: Thanks so much! We’re really glad you enjoyed and found everything easy and comfortable. Hope to have you back soon!
5.0分
朋友出游
Very close to airport. Because we were leaving early they fixed a to go breakfast bag.
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酒店回复: We are so glad you enjoyed the to-go bags! Thank you for the great review, come back soon!
Rooms were spotless, air conditiiner didnt cool to temperature set but we set it a little lower and it was fine.
There were no glasses, nor was there a hair dryer which for the price was surprising. The breakfast was poor. I could not recommend.
My room was bright all night because there’s only a shear shade on the window and no curtains. Couldn’t sleep. Won’t be staying here again.
Ill stay again
Honestly the only thing i would say is to fix the a/c in room 327 makes a wierd noise, but besides that the room was great, clean, comfy, varity on tv...its was great 👍
Staff was super nice! Starting with Leah at the front desk and all the way to kitchen staff and housekeepers
Great Hotel . Very clean and the breakfast was excellent and varied. I will recommend 100 %
You asked the main questions. There isn’t any thing else to add. These reviews are becoming annoying.
The cleanest hotel I have ever stayed at. Very convenient to the Punta Gorda airport, all staff very friendly
Everything was excellent. Located conveniently next to the interstate but yet having easy access to several restaurants.Rooms were very clean and updated .
Very close to airport. Because we were leaving early they fixed a to go breakfast bag.