酒店回复: Good Afternoon and thank you for your summary. We do provide a heavier blanket in winter and lighter blanket in the summer. Additional bedding could have been provided with just a simple phone call to the front desk.
酒店回复: You are correct! We should not have put you in a corridor that a wedding party occupies, We typically do that with wedding guests from the same party, I sincerely apologize if this was not thee case.
2.0分
其他
原文
翻译提供方:Google
预订快捷方便,价格还不错,最后一分钟还有房间,我觉得如果有更多现代家具、电器和电视就更好了
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酒店回复: Thank you for completing our survey. We do our best to provide a clean and comfortable room. Unfortunately, we as managers do not have the ability to renovate!Dbry
酒店回复: Good afternoon and thank you for your review and rating! We certainly appreciate all of our guests and take all of their concerns seriously!We have had more than a few guests question our bathtub stopper. It really is not complicated. It is a press and release stopper. Typically, if you press it once, it will stopper. If you press it again, it will release!
5.0分
商务出差
原文
翻译提供方:Google
如果房间能翻新一下就完美了。房间布置得很巧妙。我每年都会住在这里参加会议,以后还会继续住在这里。
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酒店回复: Thank you so much for your patronage! We value all of our guests and view their loyalty as a precious commodity! Thank you!
酒店回复: Good Evening Michael, Thank you for the review. There are times that the hotel does actually look like the shining...in fact, it will be our Halloween theme next year! I apologize that the front desk staff was not courteous or hospitable. There is no excuse for rude or uncaring front desk service. I will certainly look into the fact that you did not receive stayover service during your stay. That too is inexcusable!
酒店回复: Thank you for taking time from your busy schedule to write a review. I am sorry your rest was disrupted, and as you stated, it was most likely wedding guests with with too much adrenaline returning to their rooms. We appreciate all of our guests and we love when their experiences are positive.
酒店回复: Thank you for your review and rating. It is true that the hotel has a certain quaintness to it....In general, our beds are California fulls which are larger than standard full beds. They are NOT Queens. I am glad that you were able to enjoy the pool. we do feel that we have an outstanding pool area!
酒店回复: Thank you for your review and rating. We are quite pleased that you enjoyed your stay with us! We do not have microwaves in the rooms, but a microwave is available for guest use at the front desk. Many hotels have found it difficult to staff housekeeping to provide maid service on a daily or every other day basis since the pandemic. This is an amenity that we are able to provide our stayover guest. I am glad you appreciated the service!
3.0分
其他
原文
翻译提供方:Google
过时的酒店
这家酒店非常陈旧,大部分地方都有霉味。枕头不好,浴室冲水都能听到。对于一晚住宿来说,性价比不高。
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酒店回复: Thank you for your review. Our Inn is a quaint place for a relaxing nights' rest! f Hand picked furniture and fixtures for a comfortable night. It is not a modern hotel.
优点:安静干净。
不知道这个价位应该有床上用品。这个房间180美元(含税)。两张床单和一条薄毯子就是“床上用品”。两个晚上房间都很安静,早上竟然没有咖啡,这让我很惊讶。唯一的缺点是床上用品不足。
非常失望。我们打电话给前台,因为晚上11点半,一个婚礼派对在泳池边大声播放音乐,还穿着衣服跳了进去。前台很粗鲁,说他们已经签约使用泳池了,真是太糟糕了。问题是,为什么你们卖给我们一间能看到泳池的房间?
其次,酒店宣传说提供免费早餐。我去吃早餐的时候,餐厅只给婚礼派对用。前台又说,他们签约了,真是太糟糕了。
酒店设施三十年没更新了,浴缸里都发霉了。
为了睡得更好,也为了少遇到粗鲁的房东,最好开车走远一点。
预订快捷方便,价格还不错,最后一分钟还有房间,我觉得如果有更多现代家具、电器和电视就更好了
我住的是一间很不错的套房,不知何故,预订时的价格和普通套房一样。房间舒适安静,令人放松。唯一的问题是,我真的很想泡个澡,但我怎么也塞不住,浴缸里的水也装不下,所以我不得不把带的沐浴用品扔掉。我或许可以打电话投诉,但感觉这太像一个发达国家的问题了,不值得抱怨。我只是想提醒那些喜欢洗澡的人。
除此之外,房间干净舒适,事实上,我想我以后可能会再来住。周一晚上,我感觉自己就像整个酒店里三个客人中的一个,对我来说,这已经是极致了。
如果房间能翻新一下就完美了。房间布置得很巧妙。我每年都会住在这里参加会议,以后还会继续住在这里。
糟糕的体验始于我打电话告知酒店我将晚点入住。工作人员态度很粗鲁。我真正入住时,对方态度暧昧,也不友好。酒店设施似乎30多年来都没有更新过。非常陈旧破旧。酒店里人很少。让我想起了电影《闪灵》。房间不是很干净,我住了三个晚上,没有享受到任何清洁服务。赶紧离开这家酒店,别再走了。
总的来说,我的住宿体验不错。我的套房宽敞舒适。酒店的环境灯光略显陈旧,昏暗。地毯和窗帘颜色很深,灯光也很暗。
第二天晚上,我隔壁的房间肯定是参加婚礼的,晚上11点左右回来,和其他几个人大声说话、大笑了大约四个小时。这确实很扰人,但我选择忍受,没有打电话到前台投诉。
泳池很棒,酒店其他设施需要翻新
酒店很久没翻新了,走廊和房间昏暗且陈旧。我们的两张双人床非常小。提供的洗漱用品和床单也非常少。不过泳池很棒,是我们见过的最漂亮、最大的酒店泳池和露台之一。地理位置优越,靠近商店和餐厅。
房间很干净。我们很惊讶有清洁服务来整理床铺等等,因为现在这种服务已经不多了。房间里没有微波炉,也没有现场提供早餐。
过时的酒店
这家酒店非常陈旧,大部分地方都有霉味。枕头不好,浴室冲水都能听到。对于一晚住宿来说,性价比不高。