酒店回复: Bula Vinaka, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the beautiful sea views and the delightful sight of fish swimming right outside your room. Our location by the sea is indeed one of the unique features we are proud of.We appreciate your feedback regarding the proximity to the main road and the challenges you faced with taxi accessibility. We understand the importance of convenience for our guests and will look into ways to improve this aspect of your stay.Your insights are invaluable as we strive to enhance our guests’ experience continuously. We hope to welcome you back in the future and provide an even more enjoyable stay.Warm regards,Radini DiniqaAssistant Reservations Manager

酒店回复: Bula Vinaka,Thank you for sharing your thoughts with us. We're pleased to hear that you found our hotel to be the best option nearby and that the WiFi met your expectations. We appreciate your comments regarding the condition of the hotel and the availability of bottled water. Your feedback is valuable, and we will take it into account as we continue to improve our services. We hope to welcome you again for an even better experience in the future.

酒店回复: Bula Vinaka,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our seaside location and found the sea view room's balcony to be a pleasant feature. Our aim is always to provide a relaxing and enjoyable stay for our guests.We appreciate your feedback regarding the garden view room's sanitary conditions and facilities compared to the sea view room. Your insights help us identify areas where we can improve and ensure a consistent standard of cleanliness and comfort across all room types.We also take note of your comments about our breakfast offerings and the late single-store package. We are continuously working to enhance our dining experience, and your feedback is valuable in guiding these improvements.Thank you once again for your detailed review. We hope to welcome you back in the future and provide you with an even more delightful stay.Warm regards,Radini DiniqaAssistant Reservations Manager

酒店回复: Bula Vinaka Tom de Reu， 感谢您入住我们酒店并花时间分享您的反馈。 我们很高兴听到您对我们的服务和位置表示赞赏，并考虑再次入住我们酒店。 对于您抵达时房间内闻到的霉味，我们深表歉意。请放心，我们会认真对待您的反馈，并将与我们的客房服务团队讨论此问题，以确保问题得到解决。 您的舒适和满意对我们非常重要，我们致力于为所有客人提供愉快的体验。 我们期待着将来再次欢迎您，并为您提供更好的住宿体验。 诚挚的问候， Radini Diniqa 助理预订经理

酒店回复: Bula Vinaka， 非常感谢您亲切的评价和满分的评价——这对我们来说意义非凡。 我们很高兴您感受到我们团队的热情欢迎，并在宁静的氛围和清凉的泳池中找到了快乐。 得知我们员工的付出为您的体验锦上添花，我们感到无比温暖。 无论您何时准备再次享受难忘的住宿，我们都非常荣幸地欢迎您再次光临。 Vinaka，此致， Radini Diniqa 预订部助理经理

酒店回复: Bula Vinaka,Thank you kindly for sharing your feedback. We’re delighted to know you had a good experience with us and appreciated our convenient location close to the airport. Your comments mean a lot to our team and encourage us to continue providing comfortable and welcoming stays for all our guests.We look forward to hosting you again whenever your travels bring you back.Vinaka vakalevu,Radini DiniqaAssistant Reservations ManagerNovotel Suva Lami Bay

酒店回复: Bula Vinaka,Thank you kindly for taking the time to share your reflections and for your generous rating. It’s wonderful to know you appreciated the peaceful seaside setting and the cleanliness we work hard to uphold. We truly value your thoughtful comments, as they help guide us in finding ways to enhance the experience we offer. While we’re glad we could provide a comfortable and convenient stop for your journey, we’d love the opportunity to welcome you again—perhaps for a longer stay—so you can enjoy even more of what we have to offer.Vinaka & Kind regards,Radini DiniqaAssistant Reservations Manager

酒店回复: Bula Vinaka YE/SHAOSHUAI,Thank you so much for your kind words. We’re delighted to hear that you enjoyed the environment and experienced our service as top‑notch. Your feedback is truly encouraging for our team, and it motivates us to keep delivering memorable stays for our guests.We look forward to welcoming you back to Novotel Suva Lami Bay for another relaxing visit.Warm regards,Radini DiniqaAssistant Reservations ManagerNovotel Suva Lami Bay

酒店回复: Bula Vinaka,Thank you so much for your kind review! We're thrilled to hear that you enjoyed the nice environment and the sea view from your room. It's also wonderful to know that our convenient location and accessibility made your stay even more enjoyable.Your feedback means a lot to us, and we’re delighted that we could contribute to a memorable experience. Should your travels bring you back to the area, we would be delighted to welcome you again!Warm regards,Radini DiniqaAssistant Reservations Manager

酒店回复: Bula Vinaka,Thank you for your 5-star rating and for being an amazing part of our journey. It’s wonderful to know that you had a great stay with us. We strive to create a home away from home for our guests, and your feedback is truly appreciated.We look forward to welcoming you back on your next visit!Vinaka & Kind Regards,Radini DiniqaAssistant Reservations Manager