酒店回复: Dear Guest,Your feedback is highly appreciated, as it helps us understand our guests' experiences better. It's great to hear you found our location convenient, especially with proximity to supermarkets.We understand how Barcelona's warm climate can make walks to attractions a bit of a challenge. While our location does offer the advantage of being in the city center, we acknowledge that some popular destinations may require transportation.Regarding the parking situation, we are aware that city center accommodations often come with tighter parking spaces, and we appreciate your understanding. On the note of our facilities, we strive to provide comfort with our amenities. We regret to hear about the issue you had with the air conditioning. In an ideal stay at our hotel, guests would enjoy fully functioning amenities and a comfortable climate inside our property, regardless of the weather outside. We aim to provide a relaxing and enjoyable stay in the heart of Barcelona. Thank you for sharing your insights. We hope to have the opportunity to serve you again in the future.Pablo Castelvechi Jefe de recepciónNH Eixample

酒店回复: 亲爱的玛丽亚： 我们非常重视您的反馈，很高兴您喜欢我们的早餐，并认为整体体验非常棒。我们理解，在巴塞罗那繁华的中心地带寻找一个安静的氛围有时并非易事。您的舒适对我们来说至关重要，我们始终致力于确保所有客人都能享受愉快的住宿体验。 早餐的照片确实无法展现完整的体验，我们很高兴您亲眼见证了它的美妙。 我们希望将来能再次欢迎您光临。 此致。 巴勃罗 卡斯特尔韦奇 接待处负责人 NH Eixample

酒店回复: 尊敬的宾客： 很高兴您赞赏我们员工的热情服务，并认为我们位置便利。确保宾客拥有舒适愉快的入住体验是我们的核心目标。您对我们优越地理位置的称赞，充分证明了我们正朝着正确的方向发展。 非常荣幸能为您服务，希望很快再次欢迎您的到来。 Pablo Castelvechi 接待处负责人 NH Eixample

酒店回复: Dear Dagui,It's a pleasure to read about your recent stay at our hotel. We're glad to learn that our location in the old town and the plethora of delightful restaurants nearby enhanced your experience.Your kind words about our service, especially the commendable attitude of our front desk team, are very much appreciated. It's always our goal to provide a welcoming and friendly environment for our guests.We've noted your feedback regarding the air conditioning and the distance to local attractions. While we strive to maintain a comfortable and convenient environment, it seems there were areas that didn't quite meet your expectations. We are continuously striving to improve and your feedback is valuable in this regard.Thank you once again for your review. We hope to welcome you back in the future for an even better experience.Best regards.Pablo Castelvechi Jefe de recepciónNH Eixample

酒店回复: 尊敬的宾客： 您的好评让我们的一天充满阳光！很高兴得知您作为“今日顾客”升级到我们的套房并感到满意。我们很高兴我们的服务超出了您的预期，并且您觉得房间宽敞且设施齐全。 酒店靠近主要景点，这确实是我们客人赞赏的方面之一。我们很高兴您能感受到这一点。 我们希望不久的将来能再次欢迎您光临。 此致。 Pablo Castelvechi 接待处负责人 NH Eixample

酒店回复: 尊敬的 Irmak， 很高兴您在我们酒店住得愉快。我们的接待团队将非常高兴听到您的好评，因为他们会孜孜不倦地工作，确保所有客人都能感受到宾至如归和尊贵。 我们了解您关于酒店建筑年代久远的评价。我们的酒店历史悠久，我们致力于在古老魅力与现代舒适设施之间取得平衡。 您的反馈对我们非常宝贵，因此我们非常感谢您分享您的体验。我们期待着不久的将来再次欢迎您的光临。 此致， Pablo Castelvechi 接待处负责人 NH Eixample