酒店回复: Dear valued guest,Thank you for sharing your wonderful review with us. We’re delighted to hear that you enjoyed the clean and comfortable room, as well as the variety of breakfast and restaurant options available at the resort. It’s great to know that both our Indonesian and Western dishes left a good impression.We’re also happy that the beachfront location and its beautiful view added to your stay. Your kind feedback truly means a lot to our team.We look forward to welcoming you back for another pleasant and relaxing experience at HARRIS Barelang Batam.Warm regards,HARRIS Barelang Batam Team
3.5分
园景哈里斯房
家庭亲子
房间是连通房 小朋友很喜欢 海边比较漂亮 不过购物不方便 去哪都要打车
有一个新的商场很大很好逛 需要打车去 在市中心 建议下次还是住在市中心
展开
酒店回复: Dear valued guest,Thank you for taking the time to share your feedback following your family stay with us. We are pleased to hear that the connecting rooms were convenient for your family and that you appreciated the cleanliness, service, and ocean view during your visit.We regret to learn that some aspects of the amenities did not fully meet your expectations. Your comments regarding the toothbrush quality and the absence of kids’ toothbrushes and slippers are well noted. Kindly allow us to share that children’s amenities are available upon request, and we apologize if this information was not clearly communicated during your stay. Your feedback has been shared with the relevant teams for review and improvement.Regarding the facilities, we appreciate your honest observation and will continue to maintain and enhance our resort to ensure guest comfort. As for the location, HARRIS Barelang Batam is designed as a peaceful seaside resort getaway, offering a more relaxed environment away from the city bustle. We understand this may not suit guests who prefer proximity to shopping areas, and we truly appreciate your perspective.Thank you once again for your constructive comments. We value your insights and hope to have the opportunity to welcome you and your family back in the future for an even more enjoyable stay.HARRISly yours,Management of HARRIS Barelang Batam
房间整洁，早餐、印尼餐厅和西餐厅都很好吃，靠近海边风景也很好
房间是连通房 小朋友很喜欢 海边比较漂亮 不过购物不方便 去哪都要打车
有一个新的商场很大很好逛 需要打车去 在市中心 建议下次还是住在市中心
服务很棒，每个人都超级友好。酒店有射箭、很棒的泳池和一个足球场。房间非常干净整洁，就是厕所可以再好一点。我们一行6大1小，在他们的Rocksalt餐厅用餐。同样，那里的员工也很棒，但我会给食物打1分（满分5分）。不过早餐还不错。肯定会再来。附上在Rocksalt泳池拍的日落照片。
住了两天感觉都挺好的，结果最后一晚运气不太好，房间旁边很吵，都没睡好。
当时有孩子玩闹得很吵，我跟大堂反映了之后，大概十分钟左右就安静下来了。
这家酒店的泳池很棒，适合家庭入住。不过，我儿子在泳池边的小屋旁踩到了碎玻璃。我们已经告知工作人员，他们很友善地帮他处理了伤口，但我们发现他们并没有彻底清扫那个区域，碎玻璃没有完全清除干净。
我通过 Trip 预订了一次说走就走的旅行，不得不说，他们的欢迎服务真是太棒了，热情好客得没话说！
非常感谢您的前期准备工作。我们很高兴能入住贵酒店，欣赏巴拉拉海滩的绝美海景。
房间离主大堂有点远，有些可能需要坐高尔夫球车或小巴才能到。如果需要帮助，请告知工作人员。
服务很高效。附近的餐饮选择有限。
度假村附近有一家Barelang海鲜餐厅，步行10分钟即可到达，价格非常合理。
第一次入住巴淡岛哈里斯度假村的体验非常棒！
我们受到了工作人员热情友好的欢迎。孩子们玩得很开心，尤其是泡泡泳池，深受他们的喜爱！度假村景色优美，对带孩子的家庭非常友好，有充足的活动和空间供家庭使用。
强烈推荐这里，适合享受轻松的家庭度假。我们一定会再来的！
住得很愉快，很喜欢这个度假村。
海滨俱乐部很棒，去那儿喝一杯或游泳都很方便。
景色也很好。