酒店回复: Dear Jiuzhidaowaner,Thank you very much for taking the time to share such a detailed and thoughtful review. We are pleased to learn that you enjoyed the tranquil atmosphere, scenic surroundings, and spacious accommodations with a well-appointed balcony. It is also wonderful to hear that your experience with our service team was positive and that thoughtful touches such as the evening ice delivery and prepared room were appreciated.We are glad you found the breakfast offerings satisfying, including the Thai milk tea and barista-style iced lattes, as well as the variety of local dishes. Your enjoyment of the multiple swimming pools, water slides, and the lazy river is truly valued. We also appreciate your comments regarding the beach area and its suitability for a peaceful stroll.At the same time, we are grateful for your feedback on areas where improvement is needed, particularly regarding the pool water quality, the early closing time of the lazy river, and the presentation of drinks at the pool bar. These points have been shared with the relevant departments for further review and consideration.Thank you once again for your kind and constructive comments. We hope to have the pleasure of welcoming you again in the future.Best Regards,Management Team
酒店回复: Dear Lucy Liang,Thank you for sharing your detailed feedback regarding your recent stay with us. We are delighted to know that you appreciated the beautiful surroundings, the spacious family twin room with sea view, and the relaxing experience of falling asleep to the sound of the waves. It is also wonderful to learn that your family enjoyed the pools and recreational facilities.We sincerely appreciate your feedback and look forward to welcoming you again for another enjoyable family holiday by the sea.Best regards,Management Team
4.2分
尊贵特大床水疗房
家庭亲子
酒店环境不错，有泳池和私人海滩，酒店内有电瓶车接送。
房间内部设施偏老，浴缸在阳台，冷水龙头还坏了，浴缸上还有油漆。国庆假期价格偏高，性价比不高。
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your review. We are pleased to learn that you appreciated the resort’s pleasant atmosphere, swimming pool, beachfront location, and the convenience of our electric shuttle service. However, we regret to hear about the issues encountered with the room facilities, particularly the bathtub condition and the cold-water fixture. Please be assured that our Preventive Maintenance Programme (PMP) is ongoing, and your feedback has been shared with the Engineering team for prompt inspection and improvement.Your comments are sincerely appreciated, as they assist us in our continued efforts to refine the quality of our facilities and guest experience.Best Regards,Management Team
酒店回复: Dear Valued Guest,Thank you very much for taking time to post review. We are pleased to know that you appreciated the private beach and the spaciousness of the room.Your comments regarding accessibility, the cleanliness of the lazy river pool, and the main pool’s wall and floor surfaces have been noted for further review and improvement. Feedback such as yours helps us enhance the quality and safety of our facilities for all guests.Best Regards,Management Team
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your experience. We are delighted to learn that you appreciated our convenient location near Karon Beach, as well as the tranquil environment that allowed for a restful night’s sleep.We are also pleased that you enjoyed the variety and quality of our breakfast offerings, including both Western and local Thai options. Your kind comments are greatly valued and will be shared with our team.We appreciate your feedback and look forward to welcoming you again in the future.Best Regards,Management Team
酒店回复: Dear valued guest,Thank you very much for taking the time to share your review. We are delighted to learn that your stay with us proved to be enjoyable and that you and your family were satisfied with the overall experience. It is most encouraging to hear that our front office team was able to assist efficiently in arranging adjoining rooms with additional bedding to better accommodate your needs.We are equally pleased that the check-out process was smooth and that the buggy service was prompt. It is also wonderful to know that the children had such a joyful time at the pool and especially enjoyed the water slides.Your kind words will be shared with our team as a valued recognition of their service. We very much look forward to the pleasure of welcoming you and your family again for another memorable stay.Best Regards,Management Team
酒店回复: Dear Nuoximi huaxisheng,Thank you very much for taking the time to share your feedback. We are delighted to learn that you have been returning to the hotel for over ten years and that your experiences continue to create wonderful memories with your family. It is especially gratifying to know that our long-standing team members have contributed positively to your visits and that you have enjoyed the river pool, the coconut trees along Karon Beach, and the clear blue sea.Your continued loyalty and feedback are highly valued, and they inspire us to maintain and enhance the quality of our services and facilities. We sincerely appreciate your kind words and look forward to welcoming you and your family again in the future.Best Regards,Management Team
酒店回复: Dear valued guest,Thank you very much for your detailed review. We appreciate your feedback regarding our hotel’s location, which offers a peaceful setting approximately a ten-minute walk from the busier areas. It is gratifying to hear that you found our facilities comprehensive and suitable for all ages, with particular satisfaction in the spacious rooms, comfortable bedding, well-equipped fitness center, and enjoyable swimming pools.We are pleased that you took advantage of the Starbucks discount in the lobby and that the overall hotel expenses were reasonable for your group. Your comments about the sea conditions and the suitability of our resort for guests seeking relaxation and tranquility are noted.Thank you for sharing your thoughtful itinerary, which reflects the diverse experiences available in Phuket. We appreciate you taking the time to share your stay with us.Best Regards,Management Team
服务很好！景色优美，安静。我们遇到了两次大蜥蜴。
房间宽敞，阳台很大。被褥不潮。带小学生入住，没加钱。傍晚回房间，发现送了一桶冰放在桌上，冰桶也配了冰夹， 还给拉好了窗帘。
早餐比较丰富，竟然有泰奶！ 除了咖啡机，还能点现磨咖啡，像星巴克那样的，我连续两天点了冰拿铁。其中一天，还吃到了粉丝丸子，好吃。
多个泳池，四个水滑梯。我最喜欢玩漂流，六点关闭，太早了，应该延长些。在泳池吧点了smoothies和果汁，杯子上竟然没水果装饰，少了氛围感。
自带沙滩干净，风大，人很少。适合散步。
大泳池水质不行，很扎脚，不敢站着
一些细节补充：1. 没感到歧视。是带小孩的三口之家。前台姑娘们温和有礼。来之前做好应对歧视的准备，没用上，还有点意外。两天里，路上遇到的每个工作人员都主动与我们打招呼。2. 我老公刚到酒店时脚踝划破了皮，前台正值办入住高峰，去后边给找来纱布和碘酒。 是由办入住的前台人员带我们到房间门口的，心里庆幸！之前看有评论说没人引领。这里很大，如果自己找真会疯掉。3.消费水平正常。交了4000B押金，泳池吧喝两杯果汁冰沙，吃了一个披萨，儿童俱乐部做扇子。退房时退了3000B。5. 儿童俱乐部的女服务生很有爱心，孩子喜欢她。退房结算后，娃又在儿童俱乐部做了发卡，付的现金，合RMB约70多元，一个多小时大人能离开去放松一下，挺好。6.个人觉得他们英语挺好，交流无障碍。包括泳池吧Bartender、行李员、发pool towel的人。7. 退房后就没浴巾卡了，去借用时towelman还安慰说不用担心，态度令人舒适。
Centara酒店从未让我失望过。服务和细节都做到了极致。早餐选择丰富多样，且品质上乘。酒店位置绝佳，紧邻大海，可以下水游泳，私密性也很好。设施一应俱全，非常适合那些想要放松身心、给自己充电的旅客。物超所值。
然而，对于喜欢安静的人来说，这里可能不太合适，因为酒店更适合有小孩的家庭，孩子们有时会吵闹。
房间隔音效果不太好。
早餐时段，如果是上午9点到10点，人会非常多，服务员可能忙不过来，需要等位。但食物会一直补充。茶水咖啡区排队时间较长。建议如果在开放区域或户外用餐，请注意看管好食物，以防鸟类啄食，或者用盖子盖好。
粉红色的酒店很漂亮。住的9号楼932 ，房间比较复古，海景房离大海非常近。每天都听着海浪的声音入睡。床很大，带娃家庭双床房，两张床拼一起简直完美。阳台前方有棵树，稍微有一些遮挡，要是再高一层就更完美了。
卫生：总体还可以
环境：主要带娃来，泳池很多，大小滑梯、漂流河还有一个跳水台。足够娃疯玩好几天！
服务：总体来说过得去吧，不要有太多期待，度假的美好是自己给的😌
酒店环境不错，有泳池和私人海滩，酒店内有电瓶车接送。
房间内部设施偏老，浴缸在阳台，冷水龙头还坏了，浴缸上还有油漆。国庆假期价格偏高，性价比不高。
有自己的海滩。房间挺大的。除了去江西冷不太方便，那个漂流池，有点太脏了，叶子落得满池都是，主泳池的墙壁和池底用石头铺的，有点尖利
位置优越，毗邻卡伦海滩-出门就到。远离嘈杂，夜晚安静，轻松入眠……早餐丰盛，选择多样-西式+泰国本地餐点
订的时候觉得有点忐忑，毕竟酒店有些年头了，但是入住后感觉一切都挺满意的。因为带了几个孩子，订了三个房间，办理入住时候因为我们订的房型没有了在同一栋楼的，于是前台小姐姐很积极帮我们更换房型并安排加床，三个房间安排在了隔壁，非常棒。退房时候buggy也来得很快。酒店的滑梯泳池孩子们超喜欢，玩得很开心
在携程上订这个酒店超过10年的经历了，几乎每一到两年都会去一次。酒店不豪华，价格也不算便宜，但很亲子这里的服务员都是有善的老面孔，长长的大河泳池漂流，卡伦海滩上的椰林树影和透蓝的海水，有很多和孩子留下的美好回忆。
酒店的位置不算在最热闹的地方，差不多要走出来10分钟左右。
酒店本身的设施也算比较齐全，我们最小的孩子11岁，所以没有用亲子俱乐部，但是泳池游泳还是老少皆宜，健身房很不错，器具很齐全。
房间比较大，床品也挺舒服。
酒店的消费还算可以，人均100-150左右。大堂有个星巴克，每天2:00后就打折，咖啡控很喜欢。
海边浪大，所以没法下海游泳。
这里适合喜欢松弛感和安静的客人，我们呆了5天，一天隔一天的外出，一天跳岛，一天丛林飞跃，一天普吉镇，查龙寺，2天睡到自然醒，吃个早午饭，混酒店泳池，晚上海边走走，顺便外出吃个晚饭。
从酒店眺望卡伦海滩，美得就像一幅画。房间很宽敞，布局也很好，可以尽情欣赏卡伦海滩的美景。在安静的房间里，听着吊扇转动的声音和印度洋的海浪声，感觉就像置身于一个无人岛，非常宁静。也许是因为淡季，泳池一点也不拥挤，非常适合家庭休闲。酒店准备的各种活动也很有趣。早餐还不错，但晚餐性价比不高，不推荐。附近有很多不错的餐厅，建议出去尝尝。前台的实习生们都非常友好。祝您一切顺利。