酒店回复: Hi Koen, I do apologise for your refund delay. However it has been done so I do not understand your review and would appreciate it being taken down. Thank you.
The rooms are quite spacious and neat. There is no dstv at this accommodation, only the SABC channels and unfortunately the wifi signal is very weak. There are no electric blankets in the rooms but the little fan heater does the trick. The room was also kitted with a microwave and bar fridge. Not sure if the place is under renovation but the outside leading to the rooms was a bit shabby and left much to be desired. Another con was the second parking, it is not secure by means of a gate or fence. This left me feeling nervous to leave our vehicle unattended there so we opted to park by the reception area. Not sure if they have security personnel but i did not see any. There is not much selection in the breakfast menu and 90 rand for an omelet is exorbitant. This accommodation is a 20 minute drive to royal natal. The staff is quite friendly and hospitable.
5.0分
其他
A lovely place in the mountain not far from the Amphie Theatre.
Unfortunately it was raining during our stay.
5.0分
其他
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The Ledges is in a gorgeous and tranquil Drakensberg location. The cottage was clean and comfortable and far exceeded our expectations. Owners Adrian and Jessica were exceedingly kind and generous and made a plan to get an important bag we’d left behind delivered to Johannesburg, for which we’re eternally grateful!
4.0分
家庭亲子
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This is one of those hidden treasures if you are looking for a place to unwind and relax. Jessica was super helpful in getting our accommodation sorted. We checked into the Farmhouse for 2 nights which comfortably accommodated 6 people (and a little one). The lady at the front desk was friendly, helpful and full of smiles. The house is fully furnished with everything you need. The rooms are spacious, neat, fitted with heaters and serviced. Wifi is a bit spotty, exactly what we needed :). The surrounding views are picturesque and a short drive to Royal Natal Hope to be back soon.
非常美丽、宁静的地方,坐落在壮丽的自然风光之中,非常适合在皇家纳塔尔徒步旅行。我们在一间宽敞的家庭小屋住了两晚,小屋有两间卧室和两间浴室。干净舒适。晚餐和早餐在现场供应(只有我们),自助餐丰盛美味。热情友好的服务。
10 月份预订,6 天后取消,且从未收到退款。向住宿处本身发送了几次信息,第一次我收到了答复,我给了你一些耐心,但如果你在 6 个月后因为没有钱而无法退款,那就不行了。这不是你对待客人的方式。
我无法评价住宿本身,因为我们由于计划改变而不得不取消住宿。尽管可以免费取消,但金额并未退还。当被问及时,最初多次声称这笔钱早已退还。我应该检查一下我的陈述。三个月后我终于拿回了钱,但不是全额。问题被简单地忽略或不回答。这也是你赚钱的方式。
The rooms are quite spacious and neat. There is no dstv at this accommodation, only the SABC channels and unfortunately the wifi signal is very weak. There are no electric blankets in the rooms but the little fan heater does the trick. The room was also kitted with a microwave and bar fridge. Not sure if the place is under renovation but the outside leading to the rooms was a bit shabby and left much to be desired. Another con was the second parking, it is not secure by means of a gate or fence. This left me feeling nervous to leave our vehicle unattended there so we opted to park by the reception area. Not sure if they have security personnel but i did not see any. There is not much selection in the breakfast menu and 90 rand for an omelet is exorbitant. This accommodation is a 20 minute drive to royal natal. The staff is quite friendly and hospitable.
A lovely place in the mountain not far from the Amphie Theatre.
Unfortunately it was raining during our stay.
The Ledges is in a gorgeous and tranquil Drakensberg location. The cottage was clean and comfortable and far exceeded our expectations. Owners Adrian and Jessica were exceedingly kind and generous and made a plan to get an important bag we’d left behind delivered to Johannesburg, for which we’re eternally grateful!
This is one of those hidden treasures if you are looking for a place to unwind and relax. Jessica was super helpful in getting our accommodation sorted. We checked into the Farmhouse for 2 nights which comfortably accommodated 6 people (and a little one). The lady at the front desk was friendly, helpful and full of smiles. The house is fully furnished with everything you need. The rooms are spacious, neat, fitted with heaters and serviced. Wifi is a bit spotty, exactly what we needed :). The surrounding views are picturesque and a short drive to Royal Natal Hope to be back soon.