酒店回复: Dear Tyconly,Thank you for sharing your experience with us. We are glad you enjoyed our villas, especially the snorkeling access and outdoor shower.We are sorry to hear about the confusion regarding the room upgrade pricing. We understand your concerns and appreciate your feedback, which we will review with our team to ensure clarity and fairness in all our guests interactions. We are pleased our team could assist with your luggage and that waiving the lunch fee helped make your departure a bit smoother.We hope to welcome you back in the future for an even better stay.Sincerely yours,Thaha YoosufResort Manager

酒店回复: Dear Guest,Thank you for sharing your experience with us. We are glad to hear that Summer and our team were able to arrange a villa with a stunning lagoon view for you. We appreciate your observations regarding the water conditions and understand how they impacted your snorkeling experienceYour feedback is invaluable, and we will share your comments with our team as we strive to improve all the aspects of our guest experience. We hope to have the opportunity to welcome you back for an even better stay. Sincerely yours,Thaha YoosufResort Manager

酒店回复: Dear Shitaozitongxueo,Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the snorkeling and found it friendly for beginners.It is great to know you enjoyed the dolphin cruise and fishing trip, what a memorable experience. We appreciate your honest feedback about the food and will continue working to enhance our dining experience offerings. We hope to welcome you back for more exciting activities and relaxing moments. Sincerely yours,Thaha YoosufResort Manager

酒店回复: Dear Lurenjiabaer,Thank you for taking the time to share such a detailed and thoughtful review of your stay with us. We are truly grateful for your kind words and delighted that you had a memorable experience.It is great to know that your enjoyed the natural beauty of our powder-white beach, the safe and vibrant snorkeling environment, and the comfort of our villa. We are especially glad that you were able to experience our sunset dolphin cruise and fishing trip. It is always rewarding to hear that our guests are making most of the activities available and we are happy to know that our team made your fishing trip both fun and enjoyable.Your compliments about our team and attention to safety are truly appreciated and we will be sure to pass your kind words to them.We also thank you for your feedback regarding our dining options. We continuously working to improve our food offerings and your input will certainly will be taken into account.We hope to welcome you back in the near future for another unforgettable stay.Sincerely yours,Thaha YoosufResort Manager

酒店回复: 尊敬的宾客： 非常感谢您的好评。我们很高兴听到您喜欢我们优美的地理位置、丰富的餐饮选择，以及我们全包菜单满足甚至超出您期望的体验。 特别感谢您对 Zidh 的认可，我们一定会将您的赞美转达给他。我们的团队以让每位宾客都感到宾至如归和关怀备至为荣，您的反馈对我们意义重大。 我们希望未来能再次欢迎您，为您带来难忘的住宿体验。 此致， Thaha Yoosuf 度假村经理

酒店回复: Dear clack,Thank you so much for your heartfelt review. We are happy to hear that you had a wonderful holiday with us and that our little paradise provided the perfect setting for your family to relax and enjoy the beauty of life.It is especially rewarding to know that Adhu , Mathiur, and the rest of our team made such a positive impression during your stay. We will be sure to pass along your kind words and they will be delighted to hear them.We look forward to welcoming you back fora another unforgettable stay in the future.Sincerely yours,Thaha YoosufResort Manager

酒店回复: Dear Ellie,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay and that you found our little paradise stunning , the service is attentive, and the snorkeling experience memorable. It is especially great to know our housekeeping team was able to make your stay more comfortable.We are also happy that the food met your expectations and our culinary team will be happy to hear your feedback.We look forward to welcome you back for another unforgettable stay in the future.Sincerely yours,Thaha YoosufResort Manager

酒店回复: Dear Pulaoensuoni,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our environment and appreciated the service from our team.We are truly sorry to hear that the food did not meet your expectations. Your comments are important, and will be reviewing them carefully with our culinary team to make sure we make the necessary improvements.We hope to have the opportunity to welcome you back soon and provide you with a more satisfying dining experience.Sincerely yours,Thaha YoosufResort Manager