酒店回复: Dear Max Many thanks for your review. I am pleased that you enjoyed your time with us. I appreciate the feedback about floors which I have addressed. Each one of our rooms has a full combination lap top safe, so I am a little surprised that you missed this. They are placed in the closets. Thank you for mentioning the service which i am very pleased you enjoyed. I will share your lovely feedback with the team. Please stay in touch. We would love to welcome you back to Chapter House Boutique Hotel. Warm regards. Lorraine
5.0分
情侣出游
原文
翻译提供方：Google
地理位置优越，住宿环境优美。房间干净整洁。工作人员友好周到。下次来法兰舒克，我们很乐意再次入住。
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酒店回复: Liebe Christan herzlichen Dank für Ihre großartige Bewertung unseres Chapter House Boutique Hotel. Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat, und dass Sie unser kleines Hotel, ein Teil Ihres wundervollen afrikanischen Urlaubes machten. Ich bin so froh, dass Sie den exzellenten Service und die großartige Lage genossen haben. Gerne teile ich diese mit unseren Kollegen im gesamten Team. I Mein Team und ich würden uns sehr freuen, Sie schon bald wieder als Gäste bei uns zu begrüßen. Bis dahin wünschen wir Ihnen alles Gute. Herzliche Grüße Lorraine
5.0分
其他
原文
翻译提供方：Google
房间非常漂亮宽敞，干净整洁，提供饮用水、水果、饼干和咖啡。一切都井井有条。
早餐很棒，各种优质食品，甜咸皆宜。服务无可挑剔。非常满意！
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酒店回复: Dear Uber,Thank you for your lovely review.We appreciate you staying with us.Kind regardsFriedrichOwner
酒店回复: Hallo Silke,Vielen Dank fuer ihre tolle Bewertung. Wir freuen uns, dass es ihnen gefallen hat und hoffe wir sehen sie bald wieder. Mit freundlichen GruessenFriedrichOwnerThe Living Journey Collection, Boutique Hotels
酒店回复: Thank you for your wonderful review, and for choosing Chapter House Boutique Hotel. We would love to welcome you back, or perhaps to another one of The Living Journey Collection in Franschhoek, Stellenbosch, Hermanus and Robertson.
5.0分
朋友出游
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We had an incredible stay! Nelson made our friend’s birthday incredibly memorable and special during our 3 night stay. We were treated very well and the room with the pool was great! Jay B helped us out with our requests and made our experience really welcoming and hospitable. Everything you need for a stay in Franschhoek. It’s centrally located with an easy walk to restaurants, shops and art galleries. Highly recommend!
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酒店回复: Dear Kaira Thank you so much for your strong recommendation, and for taking the time to post such a wonderful review. We are really delighted that you enjoyed your three-night stay with us, and thanks for highlighting the welcome and the hospitality, these are the points through which we try to differentiate ourselves, so are delighted that this resonated so strongly with you. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson. Many thanks, Merry Christmas and all the best for the year ahead. Lorraine
该酒店由新部分和旧部分组成。在较旧的部分，房间铺有木地板，而在较新的部分，房间铺有带有污渍的裸露混凝土地板。房间前面有一个带围栏的座位区，还有我们自己的小游泳池。房间设施齐全，但没有冰箱或保险箱。电气连接充足，浴室照明不足。早餐丰富，而且摆盘精美。服务很好
地理位置优越，住宿环境优美。房间干净整洁。工作人员友好周到。下次来法兰舒克，我们很乐意再次入住。
房间非常漂亮宽敞，干净整洁，提供饮用水、水果、饼干和咖啡。一切都井井有条。
早餐很棒，各种优质食品，甜咸皆宜。服务无可挑剔。非常满意！
位置非常好。
早餐非常好，可应要求提供各种鸡蛋菜肴或燕麦片。工作人员非常友好和周到。距离主干道仅一条街。泳池的空间似乎很狭窄，所以我们没有使用它。床和枕头对我们来说非常棒。
非常漂亮的精品酒店，位于中心位置。虽然很小但很精致！
您还可以在阳台上享用美味的早餐。工作人员非常友好！
舒适的精品酒店
房间很漂亮，人们超级友好，地理位置优越，位于弗朗斯胡克
提供停车位，位置安静。前台服务热情友好，房间舒适。早餐很棒，咖啡尤其好喝。总有人随时为我们提供帮助！美中不足的是：Wi-Fi信号不太稳定。酒店允许我们在抵达和离开时寄存行李。总之，这里让人感觉很舒适。
弗朗斯胡克是我们南非之旅不可或缺的一部分，而入住Chapter House酒店更是重中之重。花园里的新楼即将竣工，我们有幸和Byron一起参观了一番。房间非常棒，Chapter House酒店的一切也都无可挑剔。非常感谢你们再次为我们带来如此美好的住宿体验；期待下次再见！
非常好的住宿和非常细心的工作人员！
唯一的缺点，秋天房间里很冷
We had an incredible stay! Nelson made our friend’s birthday incredibly memorable and special during our 3 night stay. We were treated very well and the room with the pool was great! Jay B helped us out with our requests and made our experience really welcoming and hospitable. Everything you need for a stay in Franschhoek. It’s centrally located with an easy walk to restaurants, shops and art galleries. Highly recommend!