酒店回复: Thank you for your review. We apologize about the beds.
5.0分
朋友出游
原文
翻译提供方：Google
容易接近。在一个很棒的社区。靠近一切。
没有什么可抱怨的……或者几乎没有什么可抱怨的。
如果我们一定要找一个缺点的话：缺少一张小桌子和两把椅子，无法充分享受阳台。
3.0分
其他
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The location and outside appearance is outstanding on this unit but the check in process was very complex with multiple codes, lockboxes and key fobs. The building is modern but spartan with concrete floors in the halls and very small rooms. Be prepared to hear the party outside and to hear your neighbors. The real disappointment was our room had a strong foul odor that would not go away.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad you enjoyed the location and exterior of the building, but we’re sorry to hear that the check-in process felt complicated and that noise and room conditions affected your stay. A strong odor in the room is certainly not the experience we aim to provide, and we appreciate you bringing this to our attention so it can be addressed. Your feedback is valuable as we continue to refine both our arrival experience and overall comfort for guests.
5.0分
商务出差
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Favorite stay in Austin!
I've never bad such amazing hospitality. They accommodated me when I only had a paper ID, i couldn't check in online and most hotels would have just pushed me away. But they let me email my paper ID and checked in for me. As well as happily helping me with parking and waved the fee since I was helping AFD testing!
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear our team was able to make your stay smooth and welcoming, especially during check-in. It means a lot that you felt cared for and supported — that’s exactly the kind of experience we want every guest to have. We’re honored to be your favorite stay in Austin and hope to see you again soon!
2.0分
情侣出游
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I liked the location and that there were several great restaurants and bars within walking distance. I didn’t like the noise that lasted until 2am both nights from the bar directly below our room.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the location and all the great restaurants and bars nearby, but we’re sorry the late-night noise affected your rest. Being right in the heart of Austin’s nightlife can bring some extra energy on weekends, though we understand it’s not ideal for everyone. We really appreciate your comments and hope you’ll consider staying with us again for a quieter experience next time.
4.0分
情侣出游
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There was an odor when we arrived, the next day it was worse. We requested that they look to see if the odor was from the water heater area and the kitchen window had spider webs, we asked for it to be cleaned. The odor was fixed as soon as requested, the spider webs were not.
The staff was always very pleasant.
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酒店回复: Hi Connie,Thank you for your feedback. We'll be reaching out to the team to see how that was missed. Regardless, we're glad you enjoyed your stay and found the staff pleasant.We hope to have you back again to show you a better experience!-Sentral
5.0分
其他
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Welcome staff was friendly and very communicative. Arrived and promptly were given instructions to check in. The place was perfect for the weekend, great location to many food, entertainment, and attractions.
Everything was clean and organized
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酒店回复: Hi Keith,Thank you for the thorough feedback. It's always great to hear when people have a good experience and see what we're doing well. We hope to see you back in Austin soon!-Emme Varela
5.0分
其他
It was great! Highly recommend! Super clean, everything that we needed!
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酒店回复: Thank you for the 10/10 review! We’re so happy to hear you had a great stay and found everything clean and well equipped. We really appreciate the recommendation and would love to host you again!
短信沟通很顺畅。进入大楼和公寓需要三个不同的密码，这有点麻烦。我们住的是带折叠床的单间公寓。我希望房间里能有个咖啡桌或边桌，这样我们在沙发上看电视的时候可以放咖啡。除此之外，住宿体验很棒，房间和服务人员都很好。
位置超棒！！！
沙发上有污渍，电视遥控器也坏了。
这间单间公寓空间足够两个人住，而且走动也很方便。
很喜欢，非常方便。
好的
地理位置优越，公寓总体不错，但床很不舒服。希望他们能尽快改善这一点。
容易接近。在一个很棒的社区。靠近一切。
没有什么可抱怨的……或者几乎没有什么可抱怨的。
如果我们一定要找一个缺点的话：缺少一张小桌子和两把椅子，无法充分享受阳台。
The location and outside appearance is outstanding on this unit but the check in process was very complex with multiple codes, lockboxes and key fobs. The building is modern but spartan with concrete floors in the halls and very small rooms. Be prepared to hear the party outside and to hear your neighbors. The real disappointment was our room had a strong foul odor that would not go away.
Favorite stay in Austin!
I've never bad such amazing hospitality. They accommodated me when I only had a paper ID, i couldn't check in online and most hotels would have just pushed me away. But they let me email my paper ID and checked in for me. As well as happily helping me with parking and waved the fee since I was helping AFD testing!
I liked the location and that there were several great restaurants and bars within walking distance. I didn’t like the noise that lasted until 2am both nights from the bar directly below our room.
There was an odor when we arrived, the next day it was worse. We requested that they look to see if the odor was from the water heater area and the kitchen window had spider webs, we asked for it to be cleaned. The odor was fixed as soon as requested, the spider webs were not.
The staff was always very pleasant.
Welcome staff was friendly and very communicative. Arrived and promptly were given instructions to check in. The place was perfect for the weekend, great location to many food, entertainment, and attractions.
Everything was clean and organized
It was great! Highly recommend! Super clean, everything that we needed!