酒店回复: Thank you so much for your feedback. I thoroughly enjoyed our conversation yesterday. We look forward to having you stay with us in the future!
5.0分
其他
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Beautiful area and comforting vibe. We were greeted warmly and by name by the Front Desk. I did complete a pre-check in. Still, attention detail by staff noted and appreciated. Impressive considering how fast-paced a world we all live in. Our room took us back to a simpler time. Had a tv and nice patio as all the rooms do. Atmosphere is reminiscent of lodge or cabin (hence the name 😀). Dimly lit, but relaxing and we couldn't help but disconnect from the world. We purchased the Passport and are now hooked into getting all the stamps which will keep us on tour of McMenamin's properties for some time. Food was wonderful! Stephen hooked us up with breakfast. We had dinner and also visited the Cloud Lounge. The Cloud Lounge service was good. We asked for water and it was forgotten. I wouldn't wreck the place for this -- waiters were nice. We ventured out one day and went to the Marketplace just south and in walking distance. What a cute place! We had a once in a lifetime tasting experience at Battle Crest Distillery with Audrey. This is what we all miss in our day-to-day. Connection. Yes, I missed the soaking tub and maybe getting more channel choices on my tv. However, I got something I didn't know I missed or even needed. Thank you for a wonderful stay. We will be back.
2.0分
其他
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Very disappointed. Poor lighting, no closet (3 pegs on the wall), small sink - hard to function with, mushy bed. They put coffee mugs in the room, and you have to go to the restaurant to fill them. I couldn't get the heat up in the room. Boat blew horn at 3 a.m. 5 times. Restaurant is mostly spicy everything. Ordered plain hamburger and it was a hard, overcooked hockey puck - really bad. Had to drag table to other side of the room to be able to plug in and use laptop. Best in the area because it is the ONLY hotel in the area. Overpriced. They seem to be more interested in being creative than functional and user friendly.
5.0分
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The room was very comfortable and the view of the river from our balcony was great. The service provided by all of the staff members was exceptional!!! The food in the restaurant and lounge was good. We will be back in the future!
5.0分
其他
Room was clean, food amazing, staff outstanding , it was a very nice one night get away.
5.0分
其他
We came for the first Thursday BINGO and stayed the night. We filled out the stamps in our McMenamins Passports and got way cool coolers for our prize.
5.0分
其他
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Love place for an overnight!
Nice location overall.
2 am, noise somewhere from another room, I texted help to the night concierge and he "looked into it right away" and I don't know what he did but it got quiet soon after---Yay!.
Morning tea and coffee in the Lounge. Morning staff were very friendly, helpful, cheerful.
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酒店回复: Thank you so much for your kind words and look forward to seeing you again soon!
5.0分
其他
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We had a fabulous stay. The hotel is so beautiful both inside and out. You can spend hours looking at all the amazing and historical art throughout the building. The secret rooms are always fun to find and the food and drinks are always amazing.
5.0分
其他
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This place is great! I was a little worried after reading a few of the other reviews, but I'm glad we went here, and we didn't find the same things as other people did. As any McMenamins, the hotel is decorated to the max, with tons of light fixtures, paintings, framed pictures, posters, etc. The whimsy is what gives these places their cool vibe, and why I love the atmosphere at all locations. The front desk staff was always kind, and the guy working the store in the lobby was especially friendly. We had a room on the 2nd floor facing the river. While I could occasionally hear things going on above/below, it was very quiet and did not wake us up. The beds were not the best, but not the worst either. I recommend bringing your own pillows as the ones they have are on the small side. The bathrooms were clean and the view was beautiful. The grounds themselves are super cool, with a nearby park, a sandy beach out front, and tons of restaurants to visit. The hotel also has 2 1/2 secret rooms that are super funky and fun. It's also easy to take a short walk to downtown Kalama over the train tracks to visit the antique stores. This place is cool and quiet, with a really chill vibe. We would definitely stay here again!
5.0分
其他
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We’ll have been here on various occasions for day trips but really enjoyed staying overnight. The rooms are very spacious and comfortable. Great EV charging nearby.
很棒的地方
非常棒的美丽酒店。美丽的地理位置，靠近哥伦比亚河，良好的房间，精美的商品和餐厅，尤其是友善和友善的工作人员，使我们的住宿体验非常愉快
Beautiful area and comforting vibe. We were greeted warmly and by name by the Front Desk. I did complete a pre-check in. Still, attention detail by staff noted and appreciated. Impressive considering how fast-paced a world we all live in. Our room took us back to a simpler time. Had a tv and nice patio as all the rooms do. Atmosphere is reminiscent of lodge or cabin (hence the name 😀). Dimly lit, but relaxing and we couldn't help but disconnect from the world. We purchased the Passport and are now hooked into getting all the stamps which will keep us on tour of McMenamin's properties for some time. Food was wonderful! Stephen hooked us up with breakfast. We had dinner and also visited the Cloud Lounge. The Cloud Lounge service was good. We asked for water and it was forgotten. I wouldn't wreck the place for this -- waiters were nice. We ventured out one day and went to the Marketplace just south and in walking distance. What a cute place! We had a once in a lifetime tasting experience at Battle Crest Distillery with Audrey. This is what we all miss in our day-to-day. Connection. Yes, I missed the soaking tub and maybe getting more channel choices on my tv. However, I got something I didn't know I missed or even needed. Thank you for a wonderful stay. We will be back.
Very disappointed. Poor lighting, no closet (3 pegs on the wall), small sink - hard to function with, mushy bed. They put coffee mugs in the room, and you have to go to the restaurant to fill them. I couldn't get the heat up in the room. Boat blew horn at 3 a.m. 5 times. Restaurant is mostly spicy everything. Ordered plain hamburger and it was a hard, overcooked hockey puck - really bad. Had to drag table to other side of the room to be able to plug in and use laptop. Best in the area because it is the ONLY hotel in the area. Overpriced. They seem to be more interested in being creative than functional and user friendly.
The room was very comfortable and the view of the river from our balcony was great. The service provided by all of the staff members was exceptional!!! The food in the restaurant and lounge was good. We will be back in the future!
Room was clean, food amazing, staff outstanding , it was a very nice one night get away.
We came for the first Thursday BINGO and stayed the night. We filled out the stamps in our McMenamins Passports and got way cool coolers for our prize.
Love place for an overnight!
Nice location overall.
2 am, noise somewhere from another room, I texted help to the night concierge and he "looked into it right away" and I don't know what he did but it got quiet soon after---Yay!.
Morning tea and coffee in the Lounge. Morning staff were very friendly, helpful, cheerful.
We had a fabulous stay. The hotel is so beautiful both inside and out. You can spend hours looking at all the amazing and historical art throughout the building. The secret rooms are always fun to find and the food and drinks are always amazing.
This place is great! I was a little worried after reading a few of the other reviews, but I'm glad we went here, and we didn't find the same things as other people did. As any McMenamins, the hotel is decorated to the max, with tons of light fixtures, paintings, framed pictures, posters, etc. The whimsy is what gives these places their cool vibe, and why I love the atmosphere at all locations. The front desk staff was always kind, and the guy working the store in the lobby was especially friendly. We had a room on the 2nd floor facing the river. While I could occasionally hear things going on above/below, it was very quiet and did not wake us up. The beds were not the best, but not the worst either. I recommend bringing your own pillows as the ones they have are on the small side. The bathrooms were clean and the view was beautiful. The grounds themselves are super cool, with a nearby park, a sandy beach out front, and tons of restaurants to visit. The hotel also has 2 1/2 secret rooms that are super funky and fun. It's also easy to take a short walk to downtown Kalama over the train tracks to visit the antique stores. This place is cool and quiet, with a really chill vibe. We would definitely stay here again!
We’ll have been here on various occasions for day trips but really enjoyed staying overnight. The rooms are very spacious and comfortable. Great EV charging nearby.