酒店回复: Dear Xiaoxiong214,Thank you for your review.I am delighted to know that you had a great experience during your recent stay with us, enjoyed various facilities that we offer and truly appreciated genuine hospitality extended by the team.We look forward to your soonest return to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your feedback.I am glad to know that overall, you had a pleasant experience during your recent stay with us.Your constructive comments on the breakfast flow and service delivered by the associates are surely noted, and I apologize for the frustration caused. I have also shared your review with our Director of Food and Beverage, so that he can work with the team on improvements. Thank you for being our valued guest and we look forward to having the opportunity to be of service to you in the future.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Haoxiangdekaojichi,Thank you for your review.It was a pleasure to host you, and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Lvxingxiaopao,Thank you for your review.I am delighted to know that you had a great experience during your stay with us, while the team accommodated all your requests and extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your review.I am very happy to know that you had a great experience and appreciated various facilities that we have at the hotel, as well as genuine hospitality extended by the team.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your feedback.Thank you for taking the time to complete the Guest Satisfaction Survey for your recent stay at the JW Marriott Marquis Hotel Dubai. I am sorry to know that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. Please accept my sincere apologies for the frustration and discomfort caused. I have also shared your concerns with respective department heads, so that we can together work on improvements.We highly appreciate you as our valued guest, and we hope you will choose to stay with us again in the future, so that we can create a better impression and regain your trust. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your feedback.I am sorry to know that your experience was not entirely perfect, and we couldn’t fully meet your expectations on this occasion. Please accept my sincere apologies for the inconvenience caused. I have also shared your concerns with respective department heads, so that we can together work on improvements.We highly appreciate you as our valued guest, and we hope you will choose to stay with us again in the future, so that we can create a better impression.Sincerely,Ekaterina GeyDirector of Quality
4.5分
豪华特大床房
家庭亲子
酒店位置很有优势,万豪系列的整体不错,酒店超级大,一定要错峰而行体验感会更棒
酒店自助餐还有万豪app使用起来会更划算
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酒店回复: Dear Guest,Thank you for your review.I am very happy to know that overall, you had a pleasant experience during your recent stay with us and enjoyed variety of choices we offer at Kitchen 6 restaurant.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your feedback.I am sorry to know that your breakfast experience did not meet your expectations - please accept my sincere apologies for the inconvenience caused. Allow me to assure you that we treat all our guests with outmost respect, and I am sorry to know that you felt otherwise. During the times when the hotel runs on full capacity, we open additional venues for breakfast, to ensure our guests can have a relaxing and comfortable experience. I have also shared your comments with our Food and Beverage leaders, so that they can review it in detail and work with the team on improvements. We highly appreciate you as our valued guest, and we hope you will choose to stay with us again in the future, so that we can create a better impression.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Minmin23,Thank you for your review.It was a pleasure to host you, and I am glad to know that you had an enjoyable experience during the stay.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
非常满意的入住体验,我们住了7天 听网友建议选的B塔 给的5202 风景非常好
虽然房间设施比较旧一点 但是这些在酒店完美的各项服务上,真的是不值一提,从第一天到达酒店门口到最后一天退房 他们的服务都是一流的 找不出任何瑕疵 一到酒店门口就有很多服务人员给开门 拿行李送上楼
再就是早餐非常丰富 真的是各国口味应有尽有 7天也没有吃腻
泳池就更不用说了 泳池对面就是世界第一高楼-迪拜塔 适合拍照打卡
更方便的是每个整点都有去迪拜茂的车 正好停在大门口 上楼就是中国城 吃饭遛娃都很方便
酒店外面就是business bay 很适合饭后散步 环境非常好
酒店内部的餐厅 这次试了两个 泰国餐厅和意大利餐厅 都比较好 没有踩雷
总之非常满意 下去还会选择这个酒店
位于市中心位置极好,去哪都很方便。我们是租的车,酒店停车是免费的,就是太堵啦,每次需要等很久,泊车服务和前台服务超超级超级好。
房间超大,卫生间超大。早餐品类多多,十分好吃~整个酒店都没有中文服务。
吐槽的点:1、早餐分别在1楼和6楼,1楼种类多,但是酒店有时候为了分流明明根本没坐满,让客人们去6楼吃。
2、早餐6楼的胖女服务员(亚裔)态度极其恶劣!尤其对同为亚洲人态度很不好,对白人和狗一样!
3、卫生间竟然没有吹风机的插销电源,吹头发需要去床边。
4、控制全屋灯光在一个床头旁边的面板上,触屏有时候会失灵。
还会再住的超值得酒店!所有服务人员态度都很好,升级到了60+楼层,房间很大、喊了上门按摩也完全铺的开床。每天会主动来问有没有什么需要的,还有开床服务,巧克力超好吃~
因为人真的太多了所以有几点大家可以注意,但完全瑕不掩瑜!1500一晚性价比很值得,其他价格就看个人
1. 高峰期电梯可以等很久/下楼也超慢
2. 一楼的早饭最好吃,可能会排5分钟队但是工作人员说去其他楼层不用等,饭选择真没这么多!!
3. 打车点一直繁忙、但车来的超快
和老公的迪拜之旅很愉快,前台不厌其烦的帮我们更换到了满意的房间。房间很安静,落地窗不仅可以看到海景还可以看到哈利法塔,很喜欢这个房间!希望酒店增加中文翻译器会更好~
非常棒的酒店!虽然离地铁站稍有些距离,但是走路也是方便的不得不,酒店也有接驳车到迪拜mall。酒店的早餐非常好,可选择的种类非常多。不得不夸下服务,酒店非常有服务意识,需要曲别针,黑人小哥哥开始没有找到,找到后都追出酒店特意送到客户手上。酒店泳池景色也很好,高层酒吧值得打卡。
打扫卫生很不及时,不打前台电话就没有人过来打扫房间,公共设施也比较老旧,吃早餐种类很少还需要排队,入住的印度人比例太高,非常不推荐入住。
大厅环境非常嘈杂,早餐吃饭环境也非常嘈杂,有个卷毛男前台,态度极差,办理入住和服务效率非常慢,早餐还要排队,大差不差的面包和火腿品种塞满一台,每天菜品也不变,周边都是写字楼,没有餐馆,没有便利店
酒店位置很有优势,万豪系列的整体不错,酒店超级大,一定要错峰而行体验感会更棒
酒店自助餐还有万豪app使用起来会更划算
酒店都是来开会的,不适合家庭旅游住,1楼早餐都满了,不让进,对中国人不是很友好,1楼餐厅还有位置,说餐厅满了,让中国人去6楼小餐厅吃早餐。
酒店的view还是不错的,可以在不同的位置看到迪拜塔,帆船酒店。酒店就在迪拜河边,沿着河边可以慢跑,很长很美的跑道。