酒店回复: Dear Guest,Thank you for your review.I am delighted to know that you had a great experience during your stay with us, enjoyed dining at our restaurants and spent some time relaxing by the pool, while the team ensured to look well after you.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your review.I am very happy to read your review and to know that you had a pleasant experience, while Malik delivered personalized service and made you feel special. I will ensure to share your feedback with him as it is always encouraging for our associates to receive positive comments from our guests.We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear fuqiduoduo00,Thank you sincerely for taking the time to share such a detailed and heartfelt review. I am delighted to know that the thoughtful touches provided by our housekeeping team made such a positive impression—from the care taken with your personal belongings to the welcoming feeling of returning to a freshly prepared room each time. It is wonderful to hear that you enjoyed relaxing at our outdoor pool with views of the Burj Khalifa, as well as the attentive service you encountered throughout the hotel. Your kind recognition of our colleagues, including the team members you met during turndown service and the hostess at Kitchen6, will certainly be shared with them—they will be thrilled to know their genuine care did not go unnoticed.Thank you once again for your trust and your generous praise. We are truly honored to be considered among the best hotel experiences you have had, and we very much look forward to welcoming you back for another memorable stay.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your review.I am very happy to know that you had a pleasant experience during your recent stay with us and truly enjoyed variety of choices that we offer for breakfast at Kitchen 6.We look forward to your soonest return.Sincerely,Ekaterina GeyDirector of Quality
4.6分
豪华特大床房
家庭亲子
1、位置:商务区中心位置,去迪拜 mail 还有穿梭巴士,楼下河流适合晚上逛,对面还有便利店
2、早餐:比较丰富 还有适合亚洲早餐
3、设施:原本担心有点老,实际维护保养不错
4、服务:整体不错,
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酒店回复: Dear Georgebreeze,Thank you for sharing your review.I am delighted to know that you had a great experience and enjoyed breakfast at Kitchen 6, while the team accommodated all your requests and extended genuine hospitality.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai. Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Guest,Thank you for your feedback.I am sorry to know that your experience was below satisfactory, and we couldn’t meet your expectations on this occasion. Please accept my sincere apologies for multiple inconveniences you encountered during the stay, both service and maintenance related. I have already shared your concerns on the shuttle bus service, hair dryer functionality and the breakfast experience at Kitchen 6 with our senior leadership team, so that we can together work on improvements and set corrective actions to avoid reoccurrence. While I regret that your stay did not meet expectations, your feedback helps us improve, and I truly hope you might give us another opportunity in the future to provide you with the high‑quality experience you should always expect from us.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear mertoria,Thank you for taking the time to share such detailed feedback following your recent stay with us. I am truly sorry to learn that your experience did not meet your expectations, especially in comparison to the other hotels you visited during your trip to the UAE. Your comments are extremely valuable and help us understand where we need to improve.I regret that the overall atmosphere and level of service felt less attentive and welcoming than it should. Our team strives to offer warm, genuine hospitality to every guest, and I apologize if this was not reflected during your visit. We will be addressing your observations with the relevant operational leaders to ensure we elevate our service standards consistently.We hope you will consider giving us another opportunity in the future to offer the level of experience we are known for. Should your travels bring you back to Dubai, we would be grateful for the chance to welcome you again under better circumstances.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear KKhighness,Thank you for your review.I am very happy to know that you had a pleasant stay experience and appreciated convenient location of our hotel, as well as variety of choices we offer at Kitchen 6 for breakfast.We hope to see you again as our valued guest whenever your travels bring you back to Dubai.Sincerely,Ekaterina GeyDirector of Quality
酒店回复: Dear Jeffrey Zhang,Thank you for your review.I am glad to know that you had a pleasant experience during the stay, and the team could impress you by delivering exceptional service.We look forward to welcoming you back to the JW Marriott Marquis Hotel Dubai.Sincerely,Ekaterina GeyDirector of Quality
地理位置比较优越,机场出来搭地铁 Red line到business Bay,步行10多分钟即可到达,去dubai Mall酒店提供 Shuttle bus,1小时一班,很方便。
整体设计大气。酒店虽有年代感,但维护的很好,非常干净,工作人员都很友善,会主动问好或提供帮助。
连续住了三天,感觉相当不错,每天晚上的开夜床服务,还都会及时补充瓶装水更换使用过的卫浴巾等等。
早餐餐厅很大,酒店的入住率很高,大部分时间需要排队,但等候时间不是很长,餐食品种多,西式的,日式式的,中式的,印度式的都有。
在酒店的日料餐厅,用了晚餐,口味不错。
酒店泳池是一亮点,可以远观哈利法塔,傍晚时分景色很美。
酒店性价比很高,尤其让我们惊喜的是,我们飞机到达之后直接进入酒店,8:30就给我们入住了,开心。
推荐,推荐,推荐。
(服务:)服务特别好,从我一踏进这间酒店开始,从开始紧张的情绪到被malik 的贴心服务给温暖到放松安心跟开心🫶🏻,满分10分
(设施:)是目前我住过最豪华的酒店之一👍🏻
(餐点:)有中餐,日餐,印度餐,西餐可以选择,食物都很新鲜,餐厅很大,用餐的人也很多,有时侯需要排队
非常完美的一次入住,下次来迪拜,首选JW,特别感谢Malik的贴心服务,给升级了房间,给办理了延长退房服务,超级满意他的服务,下次来一定还要找他❤️❤️❤️
真的不能看他人的差评,每个人需求程度都不一样,我们出来玩就是要开心,方方面面都满意。记得有一天回酒店早,房间收拾好了,早上落下的太阳镜边放了新的擦镜布,孩子的手机电线用收线夹整理好,真的非常细心。躺了一会儿,又去酒店泳池玩,酒店M层户外泳池可以看到哈利法塔,以为不会再收拾了,回来房间又给收拾好了,我摆在床头的贵重首饰都在,出去吃个晚饭,回来正好遇到做也床服务的两个小哥哥和我们行礼。真的,一天玩累回来,每次进房间都整齐温馨哪有心思挑毛病,只怪自己没换好外币没小费给🙉餐厅kitchen6非常大,你以为被带去的位置非常偏,可是整个餐厅到处都有咖啡机、烤吐司机、远的地方也有重复的取餐台,简直不要太便利。虽然被推荐这家酒店是因为有中餐,可是我一次也没吃,没必要非得吃中餐,那个蒸鱼非常不错,吃了两次,其他都随机,几天胃肠超稳定。哦,对了,第一天领位的小姐姐给打的卡布奇诺好贴心捎带给我奶杯和一份浓缩,以前我去过的都是假五星吗🙉
万豪侯爵酒店地理位置不错,酒店的早餐超级棒,忙而不乱,对于中国胃特别友好。阿拉伯食品也做的很入味。酒店的行李服务有序高效。在入住时,因为名字修改发生了小问题,携程第二天及时解决了。酒店有定时班车往返迪拜mall。
1、位置:商务区中心位置,去迪拜 mail 还有穿梭巴士,楼下河流适合晚上逛,对面还有便利店
2、早餐:比较丰富 还有适合亚洲早餐
3、设施:原本担心有点老,实际维护保养不错
4、服务:整体不错,
房间设施维护差!整个房间没有一面全身镜,穿衣服化妆不方便。床头没有充电器,电视柜旁的插座是松的,导致吹风机一直接触不良,洗完头很难吹干头发。连住客房服务差劲,明明是两个人入住双床房,只收拾了一张床和只补了一瓶水。去dubai mall的车管理混乱,司机服务差,尤其是晚上从dubai mall返回,秩序差,只能在马路上追车,非常危险。
相比阿布扎比的入住体验,迪拜的入住体验会稍微差一些。首先是服务跟不上,这家的入住率特别高,门口非常拥堵,代客泊车不给力,门口堵半天,用车要等至少10-15分钟以上。刚入住的时候发现房间内空调有问题,打了电话说明了问题之后一直没人来给处理。
早饭还可以,种类比较全,也挺干净的。早餐1层和6层都能吃,店员为了分流,会让大家去6层,但是6层食物种类相对少点。
房间内有种潮还是什么的怪味,但是床品还挺舒服的,打扫房间也很关注细节。
距离迪拜mall大概3公里,但是附近都堵车,至少半个小时的车程。
来阿联酋9天住的三家酒店里最差强人意的一家,如果是休闲旅游有时间、入住多天的话不建议这里,这里的游客大多是赶飞机或者商务工作或者机组空乘人员。
入住客人太多,所以酒店工作人员服务态度都比较麻木空洞,没办法细致和友好;
这家酒店加床给小朋友是另外收取费用的,而且房间设施相对老旧,浴巾达不到JW的标准,加上主前面两家都酒店减免了加床费用,这家就有落差了;
早餐像打仗一样,7点开始餐厅就已经人满为患了,国人很多,混乱程度堪比三酒店旺季,用餐体验非常一般;
9天行程下来的总结是迪拜不需要逗留太久,把宝贵时间留给阿布扎比吧!房间没什么值得拍的所以没有图片。
可以说是离哈利法塔和迪拜MALL比较近的酒店中性价比超高的一家,酒店人很多,门口交通较挤,但用Careem打车还是非常方便的,酒店对面有个便利店。早餐在1楼的kitchen6在,种类非常丰富。
房间很大!特别是服务很温馨,入住前就email询问入住安排和需求。办理check in的时候还免费给小朋友加了床! 每天都会有手写问候卡和巧克力,免费代客泊车很赞! 开车到迪拜mall只有2公里。推荐入住!