酒店回复: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent trip to Kyoto and for sharing your wonderful photos with us. We are truly delighted to hear that you had such a wonderful stay with us. Your kind words about our facilities, location, cleanliness, and the exceptional service provided by our staff truly warm our hearts.As you mentioned, the carbonated bath is indeed a favorite among travelers for its soothing effects—perfect for unwinding after a day of exploring the beautiful sights of Kyoto. We’re also thrilled that you enjoyed the complimentary Decorté serum sample, which was a limited-time offering intended to add a special touch to your stay.Your praise for our staff’s service is incredibly meaningful to us, as we are committed to providing attentive and personalized support to ensure every guest has a memorable experience.We sincerely appreciate your warm recommendation and very much look forward to welcoming you back to Kyoto in the near future.Front Office Manager

酒店回复: Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinamchi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel.We are very happy to hear that you were satisfied with the hotel's location, staff, breakfast and hotel services.There are many traditional houses around our hotel, and they would surely make you feel nostalgic atmosphere in Kyoto. The design of our hotel suits those houses and the town. And as one of the biggest attractive points of our breakfast, we serve various kinds of Kyoto traditional dishes with plenty of fresh vegetables and ingredients from local farm by buffet style. Although some of our guests from overseas might feel their taste unaccustomed, we are really pleased to hear that you could enjoy having breakfast at our restaurant.Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soonMitsui Garden Hotel Kyoto Shinmachi betteiFront office manager

酒店回复: Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei and for taking the time to share your kind and thoughtful review. We are truly honored to hear that you found our hotel to be the best value option in Kyoto.Our team is committed to providing exceptional service and comfort at an affordable price, and we are delighted that we were able to meet your expectations. Your positive feedback serves as a great encouragement to all of us.However, we sincerely apologize for the inconvenience, but in order to ensure that all of our guests can enjoy a comfortable and pleasant stay, we kindly ask that photography and the use of smartphones be refrained from in certain areas of the hotel, including the public bath. Notices are posted, and our staff also provide verbal guidance to all guests using the public bath, even when there are no other guests present. We apologize for any lack of explanation and appreciate your kind understanding.Although we truly appreciate your wonderful review with a photo, we regret that this situation occurred due to insufficient guidance on our part. We would be most grateful if you would kindly consider removing the photo in accordance with our policy.We sincerely apologize for any inconvenience this may cause. At the same time, we are very pleased to know that you enjoyed your stay and highly value your generous evaluation. We truly look forward to welcoming you back on your next visit to Kyoto.Front Office Manager

酒店回复: Thank you for sharing your positive experience with Mitsui Garden Hotel Kyoto Shinmachi Bettei. We are delighted to hear that you enjoyed the tranquility and charm of our neighborhood, as well as the ease of access to public transport. It is wonderful to know that our public bath helped you unwind after a long day. We appreciate your continued patronage and look forward to welcoming you back for another memorable stay.Mitsui Garden Hotel Kyoto Shinmachi BetteiFront Office Manager

酒店回复: Thank you so much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your wonderful feedback and pictures.We are pleased to hear that you were satisfied with our staff service.We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. However, we regret that we could not meet your expectations regarding the size of the room.In order to make your stay more comfortable in the limited space available, we have devised some in-room fixtures and furnishings, where you can feel the Kyoto style of the hotel.We also have more spacious rooms depending on the room type. Thank you again for sharing your pleasing feedback with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Front Office Manager

酒店回复: Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel.We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. We apologize for any inconvenience caused by the limited room size.We have carefully designed the room amenities to make your stay as comfortable as possible, and we have also provided a space on the first floor where you can relax on a sofa and overlook the courtyard, giving you a taste of Kyoto.Additionally, to reduce waste, amenities are not provided in the rooms, but are instead available from the amenities area in front of the elevator hall on the first floor.We apologize for any inconvenience this may cause.Thank you very much again for your time providing us your feedback which is very important to all of us.We are looking forward to welcoming you again on your future trip to Kyoto.Front Office Manager

酒店回复: Thank you very much for sharing your experience at our hotel.We are truly delighted to hear that you consider us one of the best hotels in Kyoto and that you enjoyed our public bath facilities.As you have kindly noted, our room rates may vary depending on the season and demand.Nevertheless, we remain committed to ensuring a comfortable and satisfying stay for all our valued guests, and we sincerely appreciate your continued patronage.We look forward to the pleasure of welcoming you back on your next visit to Kyoto.Front Office Manager

酒店回复: Thank you so much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your wonderful detailed feedback.We are delighted to learn that you were satisfied with the cleanliness during your stay. Additionally, our public bath is highly praised for its ability to soothe the fatigue of travel and provide relaxation.We are truly delighted that our guests were able to experience and enjoy it firsthand.Once again, thank you for taking your time to review your recent stay with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Front office manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and for your beautiful comment on our hotel.We are very pleased to hear that you fully enjoyed your stay with us and the room you stayed was comfortable for you.Thank you very much for your feedback regarding our hotel breakfast.We are glad to hear about you enjoyed your breakfast.And the breakfast menu are difficult to change them soon, but we will take your valuable comments into consideration.Once again, thank you for taking your time to review your recent stay with us.We are looking forward to welcoming you back again on your future trip to Kyoto.Front office manager

酒店回复: Thank you for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei. Also, we appreciate your complements on our staff. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We will definitely continue putting ourselves into the guests' shoes in order to provide better service. Thank you again for sharing your positive feedback. We are looking forward to welcoming you back again on your future trip to Kyoto. Front Office Manager