酒店回复: Dear Afanlyou,Thank you for your kind reviewWe’re pleased to hear that you found the room clean and comfortable, enjoyed the swimming pool, and appreciated the convenience of our location—especially with easy access to transportation and nearby facilities like the supermarket.It’s great to know that you found the bed spacious and the price just right. We're also happy to hear that our hotel suited both business and family travel needs.We look forward to welcoming you back on your next visit.Best Regards,Management
酒店回复: Dear Quanqiutongshijietong,Thank you for your kind words about your stay with us. We are pleased to hear that you enjoyed the spacious rooms, effective air conditioning, and breakfast selection. We appreciate your feedback regarding the towels and will take it into consideration for future improvements.Best regards,Management
酒店回复: 尊敬的 Kiam Hwee Raymond,
感谢您抽出时间分享您对棉兰安卡萨美爵酒店的反馈。对于您在客房照明方面遇到的不便,我们深感抱歉。请放心,我们已将您的意见告知工程团队,以便立即审核并改进,确保宾客未来能享受更便捷的入住体验。
我们感谢您的意见,并希望有机会再次欢迎您,为您带来更美好的体验。
此致,
管理层
点评来源 Trip.com
1.1分
豪华特大床房
朋友出游
房间很老 空调坏的修了两个小时
隔音很差晚上都是摩托和汽车噪音
换了房间另一面是祷告音乐 五点被吵醒 隔音很不好隔壁电视开的大也听到
洗手间淋浴到处都是水
投诉也不管你
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the challenges you faced during your stay, including the condition of the room, the delay in repairing the air conditioner, and the noise disturbances that affected your rest. we deeply regret that your experience did not meet expectations.Your concerns about soundproofing and the bathroom condition have been shared with our engineering and housekeeping teams for immediate review and improvement. Please also accept our apologies if your concerns were not handled with the urgency and care they deserved — this is not the service standard we aim to uphold.We are committed to making improvements based on your feedback and we truly hope to have the opportunity to welcome you back for a much more comfortable and pleasant stay in the future.Warm regards,Management
房间还可以,很干净。
还有泳池
价格合适。床很大。
外面有超市。饭店很便捷。
周边交通方便。
适合出差,家庭旅游。。
一个地方住久了一定或多或少都值得我们怀念,老样子还是喜欢住这里,你问我为什么,答案只有因为房间够大,冷气给力,早餐是我要吃的食物,唯有毛巾太少,没有抹手的毛巾给我。
我预订的房间幸运地被升级到了一个更大、更宽敞的房间。
酒店本身虽然有些老旧,但维护得很好。工作人员非常热情周到,对此我表示感谢。
早餐品种丰富,味道也很不错。特别值得一提的是咖啡,给我留下了深刻的印象。
酒店位置很好,距离棉兰火车站步行即可到达,出行非常方便。
这是我第一次入住雅高酒店旗下的酒店,它已经成为了我想再次入住的酒店之一。
最后,需要提醒的是,酒店临近主干道,来往车辆和摩托车的噪音以及喇叭声会比较大。对噪音敏感的客人可能不太适合这里。
酒店斜对面有一家肯德基,喜欢吃炸鸡的朋友应该会觉得很方便。
这是我住过的最好的酒店之一,床很舒服,服务也很热情。早餐是自助餐形式,选择非常丰富,印尼特色菜和西式菜肴都有。
酒店很棒,装修豪华,房间又大又好。但我觉得早餐不太像四星级酒店的水平。
对于一家连锁品牌酒店来说,这次入住体验还算说得过去。不过,跟我想象中的品牌酒店还是有差距。
最让人震惊的是他们提供的免费饮用水……都2025年了,拜托,提供瓶装水吧!你们竟然提供一壶开放式的饮用水,这水源是哪里来的?难道是厕所水龙头接的吗?你们有什么证据证明它是干净的?我敢打赌OYO酒店都提供瓶装水,你们还自称雅高旗下的酒店!
哦对了,请检查一下冰箱,它完全冻住了。
我理解酒店正在装修,但是也太说不过去了吧……
位置非常便利……泳池很大,大堂也很干净……去哪里都方便。
酒店地理位置非常好。但设施有点老旧过时了。卫生间的瓷砖有污渍,但感觉不脏,就是那种很老旧的酒店。早餐超级棒!
这是我住过最糟糕的酒店之一了,你竟然得拔掉台灯插头才能关灯。
房间很老 空调坏的修了两个小时
隔音很差晚上都是摩托和汽车噪音
换了房间另一面是祷告音乐 五点被吵醒 隔音很不好隔壁电视开的大也听到
洗手间淋浴到处都是水
投诉也不管你