Friendly and helpful staff, Julian delivered exceptional customer service/leadership skills, he is the man to go to with any queries or enquiries. We Loved the indoor pool, jacuzzi and spa services. Large variety of buffet style meals, but my family preferred the a la carte dinner meals. Will definitely come back to this hotel.
4.0分
家庭亲子
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Overall, the property is wonderful, but the staff, particularly the receptionists, are not very friendly. The ladies seem reluctant to do their jobs; they either take an excessively long time to assist guests or, when they finally do help, they often get it wrong. This is my biggest complaint— the resort really needs to invest in friendlier staff. They are unhelpful and seem indifferent to any concerns you might have.
Additionally, there was a dining area that was clearly overcrowded, yet they continued to serve breakfast, resulting in a wait of 40 to 50 minutes. You would think they would extend the breakfast hours to accommodate guests, but they did not. The service was just terrible. The customer service was very disappointing.
房间会有minibar的小瓶酒意外被消费，现钞不翼而飞，建议拍照好再睡觉
酒店非常棒；员工热情友好。抵达时，我们还被免费升级了房间，真是贴心周到。
我强烈推荐这家酒店。
不过，酒店交通不太便利；道路状况很差。
很好，没什么可抱怨的，可能唯一的缺点就是按摩浴缸的水温不够高。
这不是一家五星级酒店。沙滩上有很多流浪狗，而且它们都很凶，从凌晨4:30到7:00一直大声吠叫。这些狗根本不应该出现在海滩上。电视也没有德语频道。
房间很漂亮，景色也十分壮丽。由于是淡季，餐饮选择非常有限。
我们不得不在酒店工作两天，但其中一天Wi-Fi断了，导致我们半个上午都没法上网。
绝佳的酒店，一切都很完美，复活节见！
最佳的
房间非常宽敞、豪华且采光良好。
Friendly and helpful staff, Julian delivered exceptional customer service/leadership skills, he is the man to go to with any queries or enquiries. We Loved the indoor pool, jacuzzi and spa services. Large variety of buffet style meals, but my family preferred the a la carte dinner meals. Will definitely come back to this hotel.
Overall, the property is wonderful, but the staff, particularly the receptionists, are not very friendly. The ladies seem reluctant to do their jobs; they either take an excessively long time to assist guests or, when they finally do help, they often get it wrong. This is my biggest complaint— the resort really needs to invest in friendlier staff. They are unhelpful and seem indifferent to any concerns you might have.
Additionally, there was a dining area that was clearly overcrowded, yet they continued to serve breakfast, resulting in a wait of 40 to 50 minutes. You would think they would extend the breakfast hours to accommodate guests, but they did not. The service was just terrible. The customer service was very disappointing.