酒店回复: Good morningI am truly sorry for your experience here at the hotel. I will pass this information along to our team Thank You
5.0分
家庭亲子
Loved this hotel! It was so clean and the staff were super friendly and helpful. We will most definitely stay here again.
展开
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your excellent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your kind words about our clean rooms and friendly, helpful staff truly mean a lot to us. Your feedback has been shared with both the Housekeeping and Front Office teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you and your family back for another wonderful stay soon.
5.0分
其他
Breakfast was disappointing. Out of some food and limited selections. No one servicing the breakfast.
展开
酒店回复: Thank you for your honest review! We are glad to know you enjoyed your stay despite the breakfast not being up to standard. We will share your feedback with the leadership team to ensure we strive to provide a better experience in the future.
5.0分
情侣出游
展开
Bed was good slept good after moving our son. Room was cool and inviting. Not that thrill with breakfast but found I like the chewy bars and coffee. It was fairly fair for Continental breakfast. The staff were so kind to let us check in early as we had to stay an extra night to help our son. And yes we will stay again. 4 days total...3 *******.
酒店回复: Thank You for the response
4.0分
朋友出游
展开
The hotel was nice. I had placed a reservation for a room with 2 beds but when I entered the room, there was only 1 Queen bed. The floor we stayed on was really noisy. Overall, I would stay there again.
展开
酒店回复: Good morning I am truly sorry this happened to you during your stay. Please contact me directly
4.0分
情侣出游
展开
I liked everything about the property except that the "refrigerator" in the room can only keep things cool. I wanted to freeze my travel ice-paks. This could not be realized in these little coolers wrongly labeled refrigerators!
展开
酒店回复: Thank you for your response! I truly appreciate it. I am sorry about the issue that you encountered with the fridge. I have given this feedback to the engineering team
5.0分
其他
展开
Great place to relax and stay overnight
First time we stayed at Fairfield Inn & Suites in Woodstock, GA. We arrived a little earlier than check in time and were able to get our room right away. Customer service very friendly and professional, room very nice, clean, bed very comfortable. Free included breakfast this morning was hot, make your own waffle crispy, delicious prepared by my husband, coffee hot, orange juice quenching. Food area clean and kept filled and fresh. We will definitely stay here next time we are in Woodstock, GA for our trip to Bread Beckers for our daughter who is a member of the Milling Momma’s in Franklin, TN.
酒店回复: Thank you for the amazing review
5.0分
其他
展开
Everything about this property was great. The rooms were nice and clean, breakfast was good and the coffee was great. All of the staff was amazing except the night shift individual that was working on 2/13/2025 very rude and disrespectful.
Other than that an amazing hotel. Will return.
展开
酒店回复: Good afternoon I am truly sorry that you experienced an issue with staff during your stay. I am happy that you did not let it deter you from giving us a good review. Please come and stay with us again
5.0分
其他
Clean quiet , just a very nice place to stay.
酒店回复: Thank you for the response! We really appreciate your business
4.0分
其他
展开
Comfortable/friendly but just a couple of notes
The hotel staff was very friendly! Even though ********** sent over the wrong room type, the hotel was able to accommodate us so that we had the correct room. The negatives: The shower pressure was really low, there was no pot of cooked oatmeal like other hotel chains offer, and the plates were styrofoam...boo!
展开
酒店回复: Thank you for the feedback. I am truly sorry about the shower pressure. We will fix this issue Thank you for notifying us
墙壁薄如纸……直到午夜过后我们都能听到隔壁房间的谈话声。走廊也很吵。如果你想要安静，这里不适合你。不会再住那里了。
Loved this hotel! It was so clean and the staff were super friendly and helpful. We will most definitely stay here again.
Breakfast was disappointing. Out of some food and limited selections. No one servicing the breakfast.
Bed was good slept good after moving our son. Room was cool and inviting. Not that thrill with breakfast but found I like the chewy bars and coffee. It was fairly fair for Continental breakfast. The staff were so kind to let us check in early as we had to stay an extra night to help our son. And yes we will stay again. 4 days total...3 *******.
The hotel was nice. I had placed a reservation for a room with 2 beds but when I entered the room, there was only 1 Queen bed. The floor we stayed on was really noisy. Overall, I would stay there again.
I liked everything about the property except that the "refrigerator" in the room can only keep things cool. I wanted to freeze my travel ice-paks. This could not be realized in these little coolers wrongly labeled refrigerators!
Great place to relax and stay overnight
First time we stayed at Fairfield Inn & Suites in Woodstock, GA. We arrived a little earlier than check in time and were able to get our room right away. Customer service very friendly and professional, room very nice, clean, bed very comfortable. Free included breakfast this morning was hot, make your own waffle crispy, delicious prepared by my husband, coffee hot, orange juice quenching. Food area clean and kept filled and fresh. We will definitely stay here next time we are in Woodstock, GA for our trip to Bread Beckers for our daughter who is a member of the Milling Momma’s in Franklin, TN.
Everything about this property was great. The rooms were nice and clean, breakfast was good and the coffee was great. All of the staff was amazing except the night shift individual that was working on 2/13/2025 very rude and disrespectful.
Other than that an amazing hotel. Will return.
Clean quiet , just a very nice place to stay.
Comfortable/friendly but just a couple of notes
The hotel staff was very friendly! Even though ********** sent over the wrong room type, the hotel was able to accommodate us so that we had the correct room. The negatives: The shower pressure was really low, there was no pot of cooked oatmeal like other hotel chains offer, and the plates were styrofoam...boo!