酒店回复: Aloha Zxiaoxin,Mahalo for choosing to stay at Ka Lai Waikiki Beach during your recent trip to Honolulu.We are truly honored to hear that you had an excellent stay overall and enjoyed many aspects of your experience, including our convenient location, spotless room, amenities, and furnishings.Breakfast is an important start to the day, and we are delighted to know you found it excellent. We will be sure to share your kind words with our Food & Beverage team.Thank you as well for sharing your beautiful hotel-life photo highlights with us — we are thrilled that our Manu-o-ku bird story caught your attention!Your recommendation means a great deal to us, and we sincerely look forward to welcoming you back again in the near future, Zxiaoxin.Warmest aloha,Christie T./Executive Assistant

酒店回复: 您好 Xiyin Guo,感谢您抽出时间向我们反馈此次入住体验。对于酒店装修期间给您带来的不便，我们深表歉意。您提到的电钻声、粉尘气味以及由此带来的不适，我们已如实记录，并将反馈给相关部门，进一步加强施工时间与现场管理，尽量降低对住客的影响。同时，也非常感谢您对客房设施、厨房配置以及酒店位置的认可。您的意见对我们持续改进服务品质非常重要。我们将认真检讨并优化相关安排，力求在今后的接待中为客人提供更加舒适、安心的入住环境。再次感谢您的理解与宝贵建议，期待未来有机会为您提供更完善的服务体验Warmest aloha,Front Office Management team

酒店回复: Aloha Valued Guest,Thank you for choosing to stay at Ka Lai Waikiki Beach during your recent Hawaiian getaway in Waikiki. We are truly grateful for the opportunity to serve you among the many hotels in the area.We are delighted to hear that you enjoyed many aspects of your stay, including our service, kitchen furnishings, luxury bath amenities, convenient location, and the condition of our tableware.Each enhancement made to our guest rooms has been thoughtfully designed with comfort and sophistication in mind, and we are pleased that these updates contributed positively to your experience.We will also be sure to share your kind words with our team members who helped ensure a comfortable and memorable stay. As we continue to make improvements throughout the remainder of our property redesign, we look forward to welcoming you back to your favorite home away from home, valued guest!Warmest aloha,Christie T. / Executive Assistant

酒店回复: Aloha valued guest,Mahalo for choosing Ka La‘i Waikiki Beach for your recent visit to Honolulu. We truly appreciate you sharing your vacation photos with us—we love seeing our guests’ memorable moments!We’re delighted to hear that the condition of our facilities, the quality of the kitchenware, and the overall décor and ambience met your expectations. It’s wonderful to know that the washlet added extra comfort to your stay as well.We offer a variety of rooms and suites to suit every guest’s needs, and we would be honored to welcome you back for your next fantastic Hawaiian getaway, valued guest!Warmest aloha,Christie T./Executive Assistant

酒店回复: Aloha Valued Guest,Mahalo for choosing to stay at Ka La‘i Waikiki Beach during your recent trip to Honolulu.We are pleased to learn that our service exceeded your expectations—your kind words mean a great deal to us. Thank you as well for your heartfelt recognition of our Concierge team. He will be truly honored to know that his hospitality and service made a positive impact on your stay.We regret to hear that the breakfast offerings and pricing did not meet your expectations. Your thoughtful feedback has been shared with our Food & Beverage team for further review, with improvements in mind.We also appreciate your patience and understanding regarding the property re‑design project during your visit. We look forward to welcoming you back in the near future with enhanced features and an elevated overall experience.Mahalo again for taking the time to share your feedback with us, valued guest!Warmest aloha,Christie T./Executive Assistant

酒店回复: Aloha Valued Guest,Mahalo for choosing Ka La‘i Waikiki Beach for your recent stay in Honolulu.We truly appreciate you taking the time to share your wonderful experience with us, along with the room photos. We’re delighted to hear that you enjoyed the upgraded room and the interactions with our team members. It’s great to know you found your overall stay to be an excellent value and that our location was both convenient and pleasantly quiet.Your recommendation means a lot to us, and we look forward to the joy of welcoming you and your wife again next year!Warm regards,Christie T./Executive AssistantKala'i means calmness and serenity, and we are glad that you

酒店回复: Aloha Yuanyuanliuchang,Mahalo for allowing us to serve you at Ka La‘i Waikiki Beach!We truly appreciate your feedback and are delighted to hear that you enjoyed the serenity of your lanai. Thank you for sharing your beautiful ocean view with us—it means so much!Our spacious rooms and bathrooms are designed with your comfort in mind, and we’re thrilled to know you appreciated the cleanliness and size of your accommodations.As we continue our property redesign, we’re striving not only to upgrade our facilities but also to enhance the overall guest experience.Your recommendation means the world to us, and we look forward to welcoming you back in the future so you can enjoy an even more elevated experience, Yuanyuanliuchang!Warmest aloha,Christie T./Executive Assistant

酒店回复: Aloha GJ427,Thank you for choosing Ka La‘i Waikiki Beach during your recent trip to Honolulu.We’re delighted to receive your kind feedback and truly grateful for your “perfect score” experience across all categories.Thank you for sharing your wonderful moments in pictures! We’re thrilled to hear that you enjoyed the location, our staff, the service, and the welcoming ambiance—including the company of other guests.Mahalo for your recommendation, and we look forward to the pleasure of serving you again, GJ427!Warmest aloha,Christie T./Executive Assistant

酒店回复: Aloha Jun,Mahalo for choosing to stay at Ka La‘i Waikiki Beach during your recent trip to Honolulu. We are delighted to see your perfect hotel experience score across all subcategories, and we truly appreciate you sharing the beautiful photos from your stay.We are very happy to learn that you had a wonderful overall experience—it means so much to our team. At the same time, we sincerely apologize for the noise from the refrigerator during your stay. Thank you for kindly taking the time to bring this to our attention. We have shared this with our Facilities team, and they will be looking into the issue to ensure it is resolved.Mahalo again, Jun. We hope to have the pleasure of welcoming you back for another great vacation soon!Warmest aloha,Christie T./Executive Assistant

酒店回复: 尊敬的客人，您好！ 感谢您最近在檀香山的旅程中，选择我们位于卡拉伊威基基海滩的酒店为您服务。 我们很荣幸看到您在酒店体验方面获得满分，包括所有子类别——设施、清洁度、周边环境和服务。 感谢您与我们分享您美丽的照片，我们很高兴您喜欢套房的设施、布局以及房间的景观。 我们也很高兴得知您觉得房间“干净整洁”，工作人员“非常乐于助人，态度友好”。 您的推荐对我们意义重大，我们希望再次有机会参与您充满乐趣的假期！ 最诚挚的问候！ Christie T. / 行政助理