Front desk staff was friendly and check in was easy. The room was okay and the bed was comfortable.
展开
酒店回复: Thank for your positive review. If there's anything we can do to make it a better next time, please don't hesitate to let us know!
1.0分
家庭亲子
Odd smells. Dingy sheets and towels. No toilet paper. Stains on walls. Guests outside smoking ********* in plain day.
展开
酒店回复: Dear Guest, Thank you for taking a moment to share your experience. We truly regret that your stay did not reflect the cleanliness and comfort we aim to provide. We always strive to provide a more comfortable and respectful environment, and the concerns you mentioned will be shared with our housekeeping and maintenance teams to ensure proper attention. We appreciate your feedback and hope you might consider giving us another opportunity to provide a much better experience.Sincerely,Hotel Management
5.0分
其他
Every thing was great only complaint was not enough water pressure in the shower
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We are delighted that you enjoyed your stay and appreciated the overall experience. We understand how important a strong shower can be for comfort and relaxation, and we will have our maintenance team look into the water pressure to ensure it meets expectations. We truly value your input and look forward to welcoming you back to Extended Stay America for an even better visit.Sincerely,Hotel Management
5.0分
其他
Pet friendly, i think the pet fee is a little high butbwhat can you do but pay it
展开
酒店回复: Dear Diana,Thank you for taking the time to share your experience at Extended Stay America. We’re happy to hear that you enjoyed our pet-friendly accommodations and hope your furry friend had a great stay as well. We appreciate your feedback and look forward to welcoming you both back soon.Sincerely,Hotel Management
5.0分
其他
Property was very clean felt safe only problem was lack of restaraunts
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We are delighted that you found the property well-kept and felt comfortable during your stay. We understand the limited dining options nearby may have been inconvenient. Our front desk team is always happy to provide recommendations for restaurants in the area to make your visit more enjoyable. We appreciate your input and look forward to welcoming you again at Extended Stay America for another pleasant stay.Sincerely,Hotel Management
5.0分
其他
We were pleased to find regular size fridge, 2 burner stovetop , microwave and sink. Didn't have to eat fast food during our stay.
2.0分
其他
展开
The location was prefect for event. The hotel clerks was excellent but the room was not clean, sheets have stains and rooms needs remodeling or upgrades. Air conditioner not working properly, room was hot and hallway. The hotel does not have bell carts for customers use.
展开
酒店回复: Dear Guest,Thank you for your kind words about our team and for highlighting the convenience of our location. We regret that certain aspects of your accommodations fell short and apologize for any discomfort you experienced. Your observations have been shared with the appropriate departments as we strive to enhance our guests' overall environment and comfort. We appreciate your feedback and hope you will consider staying with us again, allowing us to provide a much-improved experience.Sincerely,Hotel Management
5.0分
其他
Price change
It was good until they change the prices. Won’t be back, the other hotels offer a lower price.
展开
酒店回复: Dear Guest, Thank you for sharing your feedback. We are glad you had a good experience initially, but we sincerely apologize for any frustration caused by the price change during your stay. We understand how important pricing is when choosing accommodations, and we regret any inconvenience this may have caused. We continually review our rates to balance quality service and affordability. Your comments are valuable as we strive to improve our guest experience. We hope you will consider giving us another chance in the future to provide a stay that meets your expectations better. Thank you again for your honest input.Sincerely,Hotel Management
5.0分
其他
展开
It's very well maintained and clean but breakfast is oatmeal and fruit bars...more of a selection Would be great. I've been here for about 2 weeks and will be staying a while longer and would recommend it highly! The manager and stsff are great.
展开
酒店回复: Dear Guest,Thank you for your thoughtful feedback! We are thrilled to hear you’ve enjoyed your time with us and that our team has made a positive impression. We appreciate your suggestion regarding breakfast options and will certainly take it into consideration. At Extended Stay America, we’re committed to providing a comfortable and enjoyable experience, and we’re grateful for your recommendation. We look forward to welcoming you back soon!Sincerely,Hotel Management
5.0分
商务出差
Very clean and comfortable!!! I will stay here everytime Im in the area !! 10/10
展开
酒店回复: Dear Guest, Thank you for the wonderful feedback! We are delighted to know your visit was such a pleasant one and that you found everything to your satisfaction. It means a great deal to hear you would choose to stay with us again whenever you are nearby. Knowing our efforts contribute to a consistently enjoyable experience is truly rewarding. We look forward to welcoming you back to Extended Stay America and continuing to provide the comfort and care you’ve come to expect. Safe travels until we see you next!Sincerely,Hotel Management
Front desk staff was friendly and check in was easy. The room was okay and the bed was comfortable.
Odd smells. Dingy sheets and towels. No toilet paper. Stains on walls. Guests outside smoking ********* in plain day.
Every thing was great only complaint was not enough water pressure in the shower
Pet friendly, i think the pet fee is a little high butbwhat can you do but pay it
Property was very clean felt safe only problem was lack of restaraunts
We were pleased to find regular size fridge, 2 burner stovetop , microwave and sink. Didn't have to eat fast food during our stay.
The location was prefect for event. The hotel clerks was excellent but the room was not clean, sheets have stains and rooms needs remodeling or upgrades. Air conditioner not working properly, room was hot and hallway. The hotel does not have bell carts for customers use.
Price change
It was good until they change the prices. Won’t be back, the other hotels offer a lower price.
It's very well maintained and clean but breakfast is oatmeal and fruit bars...more of a selection Would be great. I've been here for about 2 weeks and will be staying a while longer and would recommend it highly! The manager and stsff are great.
Very clean and comfortable!!! I will stay here everytime Im in the area !! 10/10