Unable to book as this hotel is being fully booked at the expense of the UK Taxpayers to house ILLEGAL BOAT PEOPLE. The owners are probably foreign and are lapping it up at our expense. This hotel should not be used in this manner it’s a clear breach of its intended purpose.

Fully booked. Contracted out to house overseas visitors. Very rude staff at the moment. Good location for Stevenage and Knebworth but the building is looking really run down and not being looked after by the staff and the company. I won't be staying here again.

Uk government uses this hotel to keep refugees. If you like share mattress with them. This is your hotel. Don’t go. …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..

This is a Migrant Hotel... The Home Office has rented this from Novotel to House Migrants. They think more about opening our borders and using our tax money than helping our Homeless.... DISGUSTING! . This is happening all over the country.

I recently stayed for two nights at this hotel to attend an event being held there on 4 September 2022 that I was involved in organising. My room was clean, spacious, quiet and comfortable and the cleaning staff were efficient and courteous. The varied breakfast was excellent value for money and catered fir all tastes. We were allocated a conference room for our event and it took several months to manage the function due to the large number of attendees. The assistance given to this end by Costin and his team at Novotel Stevenage was flawless - nothing was too much trouble and, as a result, on the day everything came together perfectly. The food service, a buffet, was perfectly prepared and the bar staff courteous, polite and efficient. If you are planning to stay here and / or hold an event or conference I would wholeheartedly recommend the hotel and its staff.

Hotel was dated with a lot of work needed to bring up to modern Standards from the outside. Weird bathroom/toilet room with the toilet being separate to the bathroom. Breakfast only served until 10 on a Sunday, when most people rise quite late

For what it is, it’s okay. The rooms are comfy & clean + modern. There is free on-site parking + outdoor seating area to enjoy drinks etc. The food is just bang average, nothing to write home about - typical chain restaurant food and mass processed breakfast buffet you can expect in the morning. Some of the staff are just odd, no other real way of describing them. One young lad at breakfast this morning you could tell just hated being there and was on his phone most of the time. This place really is designed for quick stop overs, you don’t want to spend more than a day here tops.

Good sized room and comfortable as always, I have stayed here maybe half a dozen times on business, friendly and helpful staff. A few areas looking a little tired now, some of the carpets are really badly stained including the one in my room, the only real negative I have.