酒店回复: Thank you for taking the time to share your review. We're sorry to learn that our staff's service wasn’t as welcoming as it should have been. We’ll use your feedback to improve and would love the chance to provide a better experience during your next visit to the Jacksonville area.
3.0分
其他
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The room was far away.. about 11 min walking with luggage from the lobby. The hallways weren’t clean so I was concerned about the room when walking towards my room, fortunately the room was nice, clean and large but the hallways were dusty, dirty carpet
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酒店回复: We appreciate your feedback and are pleased you found your room spacious and clean. However, we’re sorry the walk to your room and the condition of the hallways didn’t meet expectations. We’ll be addressing your comments with our housekeeping team and hope to welcome you back for an improved stay.
2.0分
商务出差
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This hotel needs a lot of love as it is beat up. The hall ways a scuff marks all over the place the elevator door open even before you get to your floor. Over all the staff is great but the building needs a ton of attention.
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酒店回复: We appreciate your review and are pleased our team provided great service. It’s disheartening to hear that the property fell short of your expectations, and your feedback will be shared with our leadership to ensure all areas reflect our high standards. We hope you will return someday for a better experience.
房间挺干净宽敞！
很棒的酒店，有泳池，离机场也很近。
位置非常便利，就在机场附近，往返机场和去购物中心都有方便的班车。
离机场很近，很方便。
总体还不错
酒店设施令人满意。但是，酒店似乎没有完全收到我的预订信息。我的预订包含了早餐，但酒店系统里却没有显示，还要求我支付了早餐费用。后来我才发现早餐已经被单独收费了，于是我出示了凭证，要求取消早餐费用，最终成功取消了。我不知道是哪个系统出了问题，但预订信息没有正确同步到酒店，这点让我感到不便。
机场内酒店的便利
我觉得工作人员的态度有点粗鲁。虽然他们的服务本身还不错。
The room was far away.. about 11 min walking with luggage from the lobby. The hallways weren’t clean so I was concerned about the room when walking towards my room, fortunately the room was nice, clean and large but the hallways were dusty, dirty carpet
This hotel needs a lot of love as it is beat up. The hall ways a scuff marks all over the place the elevator door open even before you get to your floor. Over all the staff is great but the building needs a ton of attention.