酒店回复: Dear Our Value Guest,Thank you for sharing your kind feedback. We are delighted to hear that your stay with us was filled with pleasant surprises and that our team’s enthusiasm made a positive impression. We are glad you enjoyed the unique charm of our property, where the small entrance leads into a world of history, comfort, and hospitality.We look forward to welcoming you back for another memorable experience.Warm regards,Aitthiphol Kamolsatian (Max)Cluster Front Office Manager3 Nagas Luang Prabang – MGallery Collection
酒店回复: Dear Yisitanbuao,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our hotel well-maintained and among the better options in Luang Prabang. We’re also glad you enjoyed the comfort of your room, the air conditioning, and the variety offered at breakfast.We sincerely apologize for the inconvenience caused by the lack of hot water in the shower. Your comments have been shared with our maintenance team for immediate follow-up to ensure this does not happen again.Regarding the à la carte dinner pricing, we appreciate your perspective and will review this carefully. We always aim to balance quality, service, and value, and your input is important to us.Thank you as well for sharing helpful transportation tips for fellow travelers.We hope to have the opportunity to welcome you back for an even more seamless experience.Warm regards,Aitthiphol Kamolsatian (Max)Cluster front office Manager
酒店回复: Dear Value Guest,Thank you so much for your beautifully written review. Your poetic description captures the spirit of Sofitel Luang Prabang perfectly, and we are truly touched by your words. We’re delighted that you enjoyed the peaceful atmosphere, the charming courtyard, and the thoughtful service from our team.We’re also glad you made use of the complimentary shuttle to 3 Nagas for more dining options. It was truly a pleasure to have you with us, and we hope to welcome you back to our little paradise again soon.Warm regards,TeDuty Manager Sofitel Luang Prabang Hotel
酒店回复: Dear Anonymous,Sabaidee and thank you for taking the time to share your feedback.We’re delighted that you enjoyed the tranquil environment, spacious rooms, and the charm of our historic setting — especially our friendly rabbits in the garden! We also appreciate your note about the room lighting and pricing during the holiday period. Your comments will help us as we continue to enhance our guest experience.We hope to welcome you back for another relaxing stay in Luang Prabang.Warm regards,TeDuty ManagerSofitel Luang Prabang Hotel
酒店回复: Dear Valued Guest,Thank you for sharing your experience! We’re delighted that you enjoyed the elegant surroundings, beautiful pool, and the charming presence of our little rabbits. It’s wonderful to hear that the early morning alms-giving activity was a unique and memorable experience for you.We hope to welcome you back to Sofitel Luang Prabang for another special stay.Best regards,Front Office ManagerSofitel Luang Prabang
从入住的那一刻起就充满惊喜，工作人员非常热情，很小的门脸，里面却别有洞天。
【旅行中的入住-琅勃拉邦之行】索菲特
全世界最小的索菲特，仅有25间套房。这里曾经是法国殖民时期老挝 省督 的官邸，建筑风格融合了法式和老挝传统寺庙风格，2016 年改造为酒店。
规模：★★★
景观：★★★★★
设施：★★
房间：★★★★
餐饮：★★★
服务：★★★
先说好的地方：
酒店很有法式特色，老挝元素也是很好的融合在其中。园林布局非常讲究，在方形围合的整体布局中，呈现修道院式对称庭院结构。一边是超级漂亮的泳池，另一边是莲花池。还能看到很多小兔子，可可爱爱。
房间全是套房，面积还是不错的，配有独立的小院子，院子里还有浴缸。房间也是很有特色。
前台区域的三栋法式建筑围住一个草坪，很漂亮也很有特色。
所以总体来说，酒店很漂亮很传统是真的。
但是！！！！
接下来说缺点：
我们房间一开始没有热水，浴缸龙头出来的水是黄色的。报了维修，结果等了半小时以上，才过来， 虽然修好了，但是影响了我们的行程。
第二天起来，发现断电了，再一次叫人过来修，又等了半小时...
酒店里面蜗牛和毛毛虫很多，毛毛虫真的有吓到我。
这是一家非常棒的酒店！在广阔而丰富的自然环境中，营造出了一个宁静而精致的空间✨。
花园里有两只兔子，非常治愈🥹。
早餐是自助餐和点餐结合的形式，可以品尝到传统的泰北金面（Khao Soi）和老挝煎蛋卷✨。
非常推荐给想体验悠闲非日常时光的人✨。
我还会再来的✨。
这家酒店在琅勃拉邦算是比较好的了，占地面积很大，打理得也比较好。除了价格稍贵一些，没大毛病。
房间订的是基础房型，实际卫生情况不错，大小也合适，空调给力。但是淋雨没有热水，只能洗冷水澡，这个要扣大分。
餐饮挺好的，早餐丰富，有各种果汁。晚餐点菜的价格相比当地的物价来说，那是贵上天际了，可以考虑在古城找个店吃，或者酒店后门出去有个网红火锅店。
从高铁站过来，把酒店名字告诉高铁站的小巴司机，就能送到酒店门口。
Sofitel 是琅勃拉邦市区独一无二的存在。正像陶渊明在桃花源记描述的：初极狭，才通人。复行数十步，豁然开朗。check in之后，走过过道，马上就有种世外桃源、别有洞天的感觉。26间客房围成方形一圈，中间的院子绿树成荫，一边有一个25米左右的荷花池，另一边是一个同等大小的游泳池。房间都是套房还有院子和室外浴池。房间布置简约大气、整洁美好、服务非常周到。唯一的缺陷就是只有一个餐厅。不过3 Naga 是姐妹酒店，酒店有免费班车接送前往，也增加了餐厅选择。我算是爱屋及乌 - 因为这家酒店也喜欢上了这个城。
酒店是历史建筑，整体环境很好，房间面积也很大，就是屋内看起来有点老旧 光线也暗，五一价格略贵；酒店的小兔子傍晚时分都会出来 挺可爱；可以付费参加早晨的布施活动
我住过好几次索菲特酒店，但这是我印象最好的一家。性价比很高，服务周到，酒店很干净，能感觉到员工们都很尽心尽力。
在这样一个历史悠久的地方，我留下了美好的回忆。
希望你们能继续好好保存这份悠久的历史。
感谢所有相关人员。
酒店住了四天，遇到的所有人员都是热情友好。酒店环境幽雅舒适，房间布置温馨，干净整洁！我们留下美好的印象！
酒店环境优雅 泳池非常漂亮 草坪上有小兔子 报名了清晨的布施活动 是非常独特的体验