I tried to book here but its full to the rafters with our freshly landed boat people.
1.0分
其他
展开
Unfortunately this particular hotel has been turned into a migrant hotel for approx. 150 males and they are no longer taking bookings for the forseable future. To be avoided.
1.0分
其他
展开
TERRIBLE HAVING PRE BOOKED & PAYED FOR 2 NIGHTS STAY AT IBIS HOTEL OLDBURY WE WERE MEET BY STAFF WHO RUSHED TO TELL US THE HOTEL WAS CLOSED TOLD THEM WE HAD RESERVATIONS . CLAIMED TO HAVE E MAILED . NO E MAIL RECIEVED. LEFT IN LURCH DISGUSTED.
1.0分
其他
展开
I would strongly advise against using this despicable hotel. I booked a room for two on 20/07/2023 for a two day stay on 20/09/2023. When we arrived at the hotel car park a staff member came out and informed us that the hotel was closed and that I had been informed of this and had been refunded. I hadn’t been informed or received a refund. After arguing with her and demanding a refund, I realised I was getting nowhere and had to go and find somewhere else to stay quickly as the staff member I was arguing with was just grinning and smirking at me. This two day trip was supposed to be for my wife and I to attend my son’s wedding, Ibis destroyed our once in a lifetime opportunity….Absolutely gutted
1.0分
其他
展开
Absolutely fuming with the staff on duty early hours of this morning (Friday 8th September) Made a booking yesterday and paid up front for one of my engineers who would be working into the small hours and needed somewhere close to get his head down before driving again. Check out time was not until midday so would have given him a solid 7-8 hours but when he arrived in the early hours of this morning, the very rude and unhelpful person on duty refused to check him in. We are now £75 down (small problem) and an engineer has now had to drive to another hotel across Birmingham (bigger problem) who quite happily offered him a room at 5 a.m. Yes we are now another £50 down, but at least he is safe and resting now. There is absolutely no reason to refuse check in to a room that is booked and paid for regardless of the time if you are staffed 24/7. Disgusted.
1.0分
其他
展开
Absolutely appalling! Booked before we fly out to Zante and booked again the night we back to the UK (September 2023). Phoned up to make sure everything was okay with our booking only to be told on the phone they're closing down and have had to cancel my reservation. No email or nothing! Disgusting! Imagine if we turned up only to find they would be closed. Leaving a disabled and vulnerable young female and her partner on the streets! They wouldn't even book us in to a nearby Ibis hotel. Leaving me to having to find elsewhere to stay last minute, obviously because it's last minute the prices are ridiculous! They wouldn't leave their children out on the streets but they'd happily do it to strangers!
4.0分
其他
展开
(unhappy reason being there). this was right on the main motorway roundabout, so noise was expected. nice clean rooms. breakfast buffet was great, really good selection, fruit cocktail, pastries, all the usaul stuff for fry up, have to mention JAKE, well manuored young man was running round doing jobs, plus looking after bar. well done Jake
5.0分
情侣出游
展开
When we arrived the receptionist had to leave for an emergency, leaving the catering/housekeeping team to explain to waiting customers and arrange cover. They kept us informed and supplied us with drinks while we waited. Wayne arrived after a short wait and was very apologetic for the inconvenience. He checked us all in quickly and efficiently. We found the hotel to be clean, comfortable and the room well layed out. Complimentary breakfast had plenty of choice. I cannot praise the staff enough especially Shannon who was very knowledgeable of the area and adviced us of best way to travel to Birmingham. Of course Wayne who had to come in on his day off and cope with the customers that had been waiting to check in and Anj, who I believe is the owner, who came to cover staff shortages. We wouldn't hesitate to stay here again, which we probably will in the near future.
我不得不承认，我们的住宿体验真是优劣参半。优点有：免费停车、各种冷热早餐、大小合适的房间、非常干净、现代大堂区很漂亮，工作人员也很好。遗憾的是，有太多缺点影响了我们的住宿体验。这些缺点包括：墙非常非常薄，晚上有两次，我们被走廊上其他客人的聊天声打扰。我们还可以听到隔壁房间的聊天声和厕所使用声！哎呀！遗憾的是，这导致我们一夜没睡。我们听到邻居两次对这些吵闹的客人大喊大叫，让他们保持安静。酒店周围非常吵闹，附近有道路和高速公路连接。经常可以听到小混混在外面大喊大叫和胡闹，我们并不完全相信我们的车是安全的。这真是太遗憾了，因为大堂区别致、现代、时尚，工作人员也非常友好，但总的来说，这是一次非常令人失望的住宿体验。
不要预订这家酒店，我预订了，当我到达时被告知酒店已售出，我本应收到电子邮件。当时已经很晚了，他们让我去找另一家酒店，工作人员很卑鄙，不愿意帮助我，我希望宜必思取消他们的特许经营权
I tried to book here but its full to the rafters with our freshly landed boat people.
Unfortunately this particular hotel has been turned into a migrant hotel for approx. 150 males and they are no longer taking bookings for the forseable future. To be avoided.
TERRIBLE HAVING PRE BOOKED & PAYED FOR 2 NIGHTS STAY AT IBIS HOTEL OLDBURY WE WERE MEET BY STAFF WHO RUSHED TO TELL US THE HOTEL WAS CLOSED TOLD THEM WE HAD RESERVATIONS . CLAIMED TO HAVE E MAILED . NO E MAIL RECIEVED. LEFT IN LURCH DISGUSTED.
I would strongly advise against using this despicable hotel. I booked a room for two on 20/07/2023 for a two day stay on 20/09/2023. When we arrived at the hotel car park a staff member came out and informed us that the hotel was closed and that I had been informed of this and had been refunded. I hadn’t been informed or received a refund. After arguing with her and demanding a refund, I realised I was getting nowhere and had to go and find somewhere else to stay quickly as the staff member I was arguing with was just grinning and smirking at me. This two day trip was supposed to be for my wife and I to attend my son’s wedding, Ibis destroyed our once in a lifetime opportunity….Absolutely gutted
Absolutely fuming with the staff on duty early hours of this morning (Friday 8th September) Made a booking yesterday and paid up front for one of my engineers who would be working into the small hours and needed somewhere close to get his head down before driving again. Check out time was not until midday so would have given him a solid 7-8 hours but when he arrived in the early hours of this morning, the very rude and unhelpful person on duty refused to check him in. We are now £75 down (small problem) and an engineer has now had to drive to another hotel across Birmingham (bigger problem) who quite happily offered him a room at 5 a.m. Yes we are now another £50 down, but at least he is safe and resting now. There is absolutely no reason to refuse check in to a room that is booked and paid for regardless of the time if you are staffed 24/7. Disgusted.
Absolutely appalling! Booked before we fly out to Zante and booked again the night we back to the UK (September 2023). Phoned up to make sure everything was okay with our booking only to be told on the phone they're closing down and have had to cancel my reservation. No email or nothing! Disgusting! Imagine if we turned up only to find they would be closed. Leaving a disabled and vulnerable young female and her partner on the streets! They wouldn't even book us in to a nearby Ibis hotel. Leaving me to having to find elsewhere to stay last minute, obviously because it's last minute the prices are ridiculous! They wouldn't leave their children out on the streets but they'd happily do it to strangers!
(unhappy reason being there). this was right on the main motorway roundabout, so noise was expected. nice clean rooms. breakfast buffet was great, really good selection, fruit cocktail, pastries, all the usaul stuff for fry up, have to mention JAKE, well manuored young man was running round doing jobs, plus looking after bar. well done Jake
When we arrived the receptionist had to leave for an emergency, leaving the catering/housekeeping team to explain to waiting customers and arrange cover. They kept us informed and supplied us with drinks while we waited. Wayne arrived after a short wait and was very apologetic for the inconvenience. He checked us all in quickly and efficiently. We found the hotel to be clean, comfortable and the room well layed out. Complimentary breakfast had plenty of choice. I cannot praise the staff enough especially Shannon who was very knowledgeable of the area and adviced us of best way to travel to Birmingham. Of course Wayne who had to come in on his day off and cope with the customers that had been waiting to check in and Anj, who I believe is the owner, who came to cover staff shortages. We wouldn't hesitate to stay here again, which we probably will in the near future.