酒店回复: Hello Ulf, Thank you for taking the time to leave us a review. We do have a restaurant which is open every day for breakfast, we do not do lunch or dinner. As we are conveniently located in the centre of Newquay there are plenty of options just a few minutes walk away. We are sorry to hear your stay was warm we were experiencing a heat wave last week and we can understand it was unimaginably hot so we apologise for this, the temp has cooled much now to a more comfortable temperature. We hope to see you again in the near future. Kind Regards Sandy Lodge Hotel
3.0分
商务出差
原文
翻译提供方:Google
没有食物
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酒店回复: Hello Wynn, We hope you enjoyed your stay with us. We only provide breakfast, which is stated online.As we are very centrally located you have plenty of choices just a few mins walk from us. Kind Regards
3.0分
商务出差
Tiny room
Tiny room , but you get what you pay etc. Noise at 230am , hall lights lighting bedroom
Went for a couple of runs so not bad
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酒店回复: Thank you for taking the time to share your feedback with us. We’re sorry to hear that aspects of your stay did not fully meet your expectations.You booked a single room, which is designed for one guest and is represented with photos online prior to booking. For future visits, if you would prefer more space, we recommend booking one of our larger room types, which are available at a slightly higher rate.Regarding the noise at night, we are sorry that other guests were being noisy. We do provide the night porter’s contact number in every room. Should other guests be disruptive, our night team are always happy to assist if contacted. As for the hallway lights, these are motion-activated for safety reasons, and only switch on when movement is detected in the corridor.We’re glad to hear you enjoyed getting out for a couple of runs during your stay, and we do hope to have the chance to welcome you back again.Kind regards,
5.0分
家庭亲子
The staff were very kind, polite and very helpful. There was no problem in anything and very close to the beach and cheap soo i recommend this place a lots
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酒店回复: Dear Guest,Thank you so much for your wonderful 10/10 review! We’re delighted to hear you enjoyed your stay and found our team kind, polite, and helpful. It’s also great to know you appreciated our location close to the beach and felt we offered great value.Your recommendation means a lot to us, and we look forward to welcoming you back for another stay in the future.Kind regards,The Sandy Lodge Hotel Team
4.0分
家庭亲子
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Over all it was ok.
The staff were really friendly.
The hot water pressure on the shower was very poor and the metal frame bunk bed for the little one didn't sound safe at all so we stuck the mattress on the floor.
Parking outside is very limited, but there is a near by street with free parking.
Good location from the beaches and just a short walk into the centre of Newquay.
Would stay again in the future.
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酒店回复: Thank you for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that you found our team friendly and enjoyed our location close to the beaches and Newquay town centre.We’re sorry to learn about the shower pressure and your concerns regarding the bunk bed. Our maintenance team have since checked the bunk bed and confirmed that it is completely safe. As it is a metal frame, it can make some noise when in use, but we’ll continue to monitor it to ensure guest comfort.We also understand that parking is very limited onsite, which is why we clearly state “no parking” online to make sure our guests are aware before arrival. There is a paid car park on the same road as us which always has availability, and we’re glad you were able to find a nearby alternative too.It’s great to know you would consider staying with us again, and we look forward to welcoming you back in the future.Warm regards,The Sandy Lodge Hotel Team
4.0分
其他
The receptionist was very nice, helpful. I was traveling on my own & she made me feel very welcome.
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酒店回复: Thank you for your kind review and for sharing your experience. We’re delighted to hear that our receptionist made you feel so welcome and supported during your stay, especially while traveling on your own. We’ll be sure to share your lovely feedback with the team. We look forward to welcoming you back again soon.
一切都很好,酒店很棒,地理位置非常好,房间也很干净。美中不足的是卧室窗外的屋顶上有海鸥,它们带着小海鸥一直在叫。而且停车也很不方便,我不得不在酒店对面的停车场付费停车。酒店本身很漂亮,员工也很棒。
卧室地毯破损严重,浴室瓷砖碎裂,地板上到处是灰尘。卧室踢脚线附近积灰严重,床单也有污渍。真不敢相信我为这样的服务付了这么多钱。
位置很好找,员工极其乐于助人且非常友好,性价比很高。
遗憾的是没有早餐服务。
很高兴入住
简单但价格实惠
酒店没有营业的餐厅。我们到达时房间很热,没有空调。我们走进中心吃完晚饭回来后,所有的窗户都开着,温度还可以。
没有食物
Tiny room
Tiny room , but you get what you pay etc. Noise at 230am , hall lights lighting bedroom
Went for a couple of runs so not bad
The staff were very kind, polite and very helpful. There was no problem in anything and very close to the beach and cheap soo i recommend this place a lots
Over all it was ok.
The staff were really friendly.
The hot water pressure on the shower was very poor and the metal frame bunk bed for the little one didn't sound safe at all so we stuck the mattress on the floor.
Parking outside is very limited, but there is a near by street with free parking.
Good location from the beaches and just a short walk into the centre of Newquay.
Would stay again in the future.
The receptionist was very nice, helpful. I was traveling on my own & she made me feel very welcome.