酒店回复: 来自您在异乡的家的问候!哇,非常感谢您分享您的体验!得知我们的团队能够扭转局面,让您的住宿舒适便捷,尤其是在照顾您母亲方面给予了额外的关怀,我们感到非常欣慰。这正是我们一直以来致力于为每位宾客提供的体贴周到、尽心尽力的服务。我们很高兴您感受到了我们无微不至的照顾,并期待着您再次光临科珀斯克里斯蒂海军基地附近的坎德伍德套房酒店,享受又一次轻松愉快的入住体验!来自我们团队的问候,祝您旅途平安!市场营销团队 Nicole P.
酒店回复: Dear Monnie,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconveniences you experienced during your stay, and we appreciate your honesty as it helps us identify areas for improvement.We understand the importance of breakfast as a part of the overall guest experience, and we regret that we did not meet your expectations in this regard. Please know that since we are an extended stay hotel we have provided kitchens in every room to allow guests to make their own meals making it a home away from home.We're sorry to hear about your concerns regarding the beds. Comfortable sleep is crucial, and we will certainly investigate the mattress situation to ensure that all rooms meet our high standards for quality rest.Additionally, we take your comments about the towels seriously. Our aim is to provide guests with a luxurious experience, and we will be reviewing and updating our linen offerings to ensure they meet the expectations of our valued guests.We genuinely value your feedback, and we hope that you might consider giving us another opportunity to better serve you in the future. Once again, we appreciate your time in sharing your thoughts, and we apologize for falling short of your expectations. Thank you for bringing these matters to our attention.Best regards,
3.0分
其他
Staff seems to be good but our room was really worn down. TV didn’t work. Furniture not in good repair. AC worked really well.
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酒店回复: Cheers from the coast Bryan,Thank you for sharing your feedback with us. We truly value hearing from our guests, as it helps us continue shaping the kind of stay that keeps people comfortable and cared for. Our team takes pride in offering a welcoming atmosphere, and it’s wonderful to know that spirit came through during your visit. We look forward to the opportunity of hosting you again and providing a stay that feels even more in tune with the experience you deserve.With our warmest regards,Nicole P.Marketing Team
5.0分
其他
The lady at the front desk was wonderful! Made it very easy and was very friendly through out the entire stay
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酒店回复: Sunny Hello Karen,Thank you for your perfect rating! We’re delighted to know our team made you feel so welcome throughout your stay at Candlewood Suites Corpus Christi – Naval Base Area. Creating a friendly, easygoing experience for our guests is what we love most, and it’s wonderful to hear we made your visit a memorable one. We look forward to seeing you again soon. Until then, safe travels!Warm regards,Nicole P.Marketing Team
5.0分
情侣出游
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Staff was extremely friendly and welcoming. As a bonus, we saw several friendly stray cats around the hotel, and had a blast feeding them our leftovers. Great amenities. Would stay again.
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酒店回复: Sunny Hello Josie,Thank you for the glowing review! We're so glad our friendly team helped make your stay memorable. It’s always a treat to hear when our guests feel right at home and enjoy the amenities. We truly appreciate you choosing Candlewood Suites Corpus Christi – Naval Base Area and can’t wait to welcome you back again!Warm regards,Nicole P.Marketing Team
5.0分
其他
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good place
everything was fresh and clean. I did not eat breakfast there as I ended up having a breakfast meeting with clients but it was clean, quiet and I would recommend.
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酒店回复: Sunny Hello Tracy,Thank you for the fantastic 10/10 review! We’re delighted to hear that you enjoyed the fresh, clean, and quiet atmosphere here at Candlewood Suites Corpus Christi – Naval Base Area. Knowing you’d recommend us truly means the world, and we’re so glad our hotel provided the right environment for both rest and productivity during your trip. We look forward to welcoming you back whenever your travels bring you our way!Warm regards,Nicole P.Marketing Team
3.0分
其他
Very run down facility but clean. Quiet but cannot walk anywhere and your room looks out on a boat shop junk yard if you’re facing south.
我入住那天正好有重复预订的情况。酒店经理为此道歉,还给我们升级了房间。我母亲行动不便,酒店还特意为她准备了淋浴凳。员工热情友好,乐于助人。强烈推荐这家酒店。
这次住宿体验不错,但我发现了蟑螂,他们花了很长时间才处理掉它们。此外,在寻找蟑螂时,我在床和床头柜之间发现了一个注射器,这真是令人无法接受。他们最后修好了,但我希望他们在以后的住宿中能改进这一点。
床很湿,设施还不错,只是
清洁服务必须做好它的工作。
酒店干净舒适。唯一的问题是我们房间的厕所。冲水不顺畅,不过我还会再住那里。
没有早餐。变成了长期住宿。床像石头一样。可以在一元店买到更好的毛巾。失望……
Staff seems to be good but our room was really worn down. TV didn’t work. Furniture not in good repair. AC worked really well.
The lady at the front desk was wonderful! Made it very easy and was very friendly through out the entire stay
Staff was extremely friendly and welcoming. As a bonus, we saw several friendly stray cats around the hotel, and had a blast feeding them our leftovers. Great amenities. Would stay again.
good place
everything was fresh and clean. I did not eat breakfast there as I ended up having a breakfast meeting with clients but it was clean, quiet and I would recommend.
Very run down facility but clean. Quiet but cannot walk anywhere and your room looks out on a boat shop junk yard if you’re facing south.