酒店回复: Dear Valued Guest,Thank you so much for your wonderful review and for choosing to stay with us for the third time — we are truly honored by your continued support!We’re delighted to hear that you enjoyed your experience once again, from the beautiful sea view balcony and convenient beach access to our delicious and filling breakfast. It’s also great to know that our swimming pool, service, and location contributed to your enjoyable stay.We’re especially happy to hear that our team member made your satisfaction. We’ll be sure to pass along your kind words to him!Thank you for recommending our hotel as one of the best in Pattaya. We truly appreciate your trust and look forward to welcoming you back for many more memorable stays.Warm regards,Piracha IntanaGuest Experience Manager
酒店回复: Dear User Geleilingenmanchong,Thank you for taking the time to share your experience with us. We appreciate your comments regarding the room size and sincerely regret to learn that several aspects of your stay did not meet your expectations.Please accept our sincere apologies for the service shortcomings you described, particularly regarding luggage assistance and staff attentiveness. This is certainly not the level of service we strive to provide, and your feedback has been shared with our management team for immediate review and retraining to ensure our standards are consistently met. We also regret that the pool depth, bed configuration, and room design features caused discomfort or concern during your stay; your comments are valuable and will be reviewed carefully.Regarding your early departure and refund request, we regret any disappointment caused. Our policies are applied according to booking terms and conditions; however, we truly value your feedback and will use it constructively to improve our guest experience. Thank you again for sharing your concerns, and we hope you will consider giving us another opportunity to provide you with the level of service expected of a five-star resort in the future.Best Regards,Piracha IntanaGuest Experience Manager
5.0分
园景阿瓦尼房
独自旅行
酒店挺不错的，服务也很好，关键是酒店早餐很好吃！
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酒店回复: Dear valued guest,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our hotel, excellent service, and especially our delicious breakfast. Your kind words mean a lot to the team, and we look forward to welcoming you back to Avani Pattaya soon.Warm regards,Thanvadee VatavattanaFront Office Manager
酒店回复: Dear User Krabi88,Thank you for choosing to stay at Avani Pattaya and for sharing your kind feedback.We’re delighted to hear that you enjoyed our convenient location and the ease of access to dining, shopping, and massage nearby. We appreciate your comment regarding the elevator access to the pool and will take it into consideration for future improvements.We hope to have the pleasure of welcoming you back again soon!Sincerely,Piracha IntanaGuest Experience Manager
1人觉得有用
4.1分
园景阿瓦尼房
朋友出游
地理位置很棒，后门出去就是海滩，边上购物中心吃饭也很方便，去步行街走路几分钟。
酒店内绿植非常丰富，有小松鼠到处爬树，东南亚热带风情。
缺点:浴缸和淋浴一体设计很不便也不舒服。
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酒店回复: Dear Valued Guest,Thank you very much for your thoughtful and detailed feedback.We’re delighted to hear that you enjoyed our convenient location, with the beach just steps away, easy access to the nearby shopping mall, and the short walk to the pedestrian street. We're also glad you appreciated the lush greenery and tropical ambiance—our team works hard to maintain that unique atmosphere, and it's always a joy to see guests enjoy the natural surroundings.We do, however, appreciate your comments regarding the bathtub and shower design. Your feedback is important to us, and we will certainly take it into consideration as we plan future improvements to enhance guest comfort.We hope to welcome you back again soon!Warm regards,Piracha IntanaGuest Experience Manager
泰国安纳塔拉度假会的合作酒店，很喜欢这家酒店，服务也很到位，前台有位懂中文的小帅哥，沟通比较方便了，海景房的阳台能看到芭堤雅的水上活动，酒店后门就是芭堤雅海滩，步行10分钟就到步行街了，已经第三次入住这家酒店了，游泳池超赞，早餐很丰盛，可以吃到11点钟，午饭也省了，酒店应该是芭堤雅算比较好的了，值得推荐
酒店设施有点老旧，毕竟建造有些年头了，浴室空间较小，用起来不太方便。员工倒是很热情友好。隔音效果不太好。早餐还不错，挺好吃的。
这里真的太棒了，尤其是泳池，简直是绝了！跟别的地方比，它有些地方水深还挺深的，所以有点危险。不过如果你是游泳健将，或者有朋友能帮你一把，那就没问题。因为这里没有救生员哦。早餐比我在普吉岛、甲米、皮皮岛和格兰岛住过的那些一千到一千五百块的酒店要好得多！光是冲着吃的和泳池，我就已经非常满意了。
房间算比较大，但是游泳池有 3 米深的不适合游泳，酒店服务人员没有达到五星标准，比如我垃圾不小心掉到工作人员脚底下都不帮忙捡，行李也不知道拉，我看到一个老爷子自己提箱子从楼梯提下去也没人帮忙，呵呵。我的房间里的床可以移动，真是第一次见，房间李有暗门，再东南亚我觉得还是有点危险的。反正我们提前一天离开了，酒店也没退房费，大家自行判断
酒店挺不错的，服务也很好，关键是酒店早餐很好吃！
房间有霉味，让人感觉不太舒服。除此之外，我觉得这家酒店的价格还算合理。旁边有家超市，这点非常方便。
食物美味，住宿干净，停车方便进出。去哪里都方便，出行路线选择多样。
位置很好。
很干净。
员工都非常友善。
如果下次有机会，我会再次入住。很好，游泳池也很棒。
五星级老牌酒店，位置很好，周边吃饭按摩购物都很方便，旁边有个日本超市里边有购物咖啡厅按摩可以溜达溜达，马路对面的马杀鸡很安静经常去。酒店的泳池看起来不错但没去，考虑到坐电梯不太方便。
地理位置很棒，后门出去就是海滩，边上购物中心吃饭也很方便，去步行街走路几分钟。
酒店内绿植非常丰富，有小松鼠到处爬树，东南亚热带风情。
缺点:浴缸和淋浴一体设计很不便也不舒服。