Hotel was beautiful. Clean, brand new. Parking was well let, felt very safe. Would absolutely stay again. Highly recommended
展开
酒店回复: Holly, it’s wonderful to hear you had a great time at Courtyard St. Paul Woodbury. The team is thrilled you enjoyed the welcoming environment and felt secure during your stay. Thank you for recommending Courtyard St. Paul Woodbury. The team looks forward to your next visit.
4.0分
情侣出游
展开
We really enjoyed our stay. The rooms were very clean and very comfortable. The only thing I will say was that our sink in the bathroom was clogged and the water would back up in the sink bowl which I absolutely hate. Otherwise we would definitely stay here again! Front desk staff was excellent also.
展开
酒店回复: Kelly, thank you for staying with us at Courtyard St. Paul Woodbury. The team is glad to hear you found the accommodations spotless, welcoming, and that you received excellent service at the front desk. Your feedback regarding the bathroom is appreciated, and we’re pleased to know you would choose to stay with us again.
5.0分
其他
展开
Amazing, room was so nice and clean. Super friendly staff, nicest hotal room i have stayed in, in a super long time! Only disappointment was we were told there was breakfast
1.0分
其他
展开
No sound proofing. Could hear every single movement of the guy above me. And he stayed up all night long. Horrible night for sleeping. Otherwise it was clean and staff were nice
展开
酒店回复: Julia, thank you for sharing your thoughts. The feedback regarding your overnight experience is appreciated, and it is good to know you found your room tidy and our team members welcoming. Your comments will be taken into consideration.
4.0分
家庭亲子
展开
It was nice that the hotel had a patio that guests could sit at and enjoy the weather. We found that the patio was extremely dirty and appeared it had not been cleaned recently. Especially with it being summer and the weather good, guests liked to sit outside. Also, the flower beds were overgrown with weeds and were neglected. The sconces on the lights around the patio were askew and not properly seated on the lights.
展开
酒店回复: AMY, thank you for sharing your thoughts about your stay. The outdoor areas are important spaces for our guests, and your observations regarding the patio and its surroundings are appreciated. The team will take your feedback into consideration as they work on ongoing improvements.
2.0分
家庭亲子
Bathroom was dirty, dry wall crumbling, and room had broken lights and ceiling had water damage.
展开
酒店回复: Amanda, thank you for sharing feedback regarding your experience. The concerns you mentioned are important, and the team is always looking for ways to improve the overall guest stay. Your comments have been noted.
5.0分
情侣出游
The room was clean, the staff were very nice, and breakfast were very good.
展开
酒店回复: Jodi, it’s wonderful to hear you had a great time at Courtyard St. Paul Woodbury. The team is delighted you enjoyed the accommodations and had a pleasant breakfast experience. We look forward to welcoming you back in the future.
比想象中要好。
这是一次令人沮丧和恼人的住宿。糟糕的客户服务。清洁度差。我们永远不会再住在这家酒店。
我们在那里为我们 7 岁的女儿举行为期 2 天的会议。我们提前几周登记了一间较大的套房，配有两张大床和一张沙发。我们这样做是因为我们有两个小孩，而我儿子患有某种疾病，他必须坐着睡觉。沙发可以帮助他做到这一点，让他可以一边睡觉一边伸展双腿。
我们很早就到了。我们住的是一个小得多的房间，有两张大号床。与工作人员交谈后，我们被告知他们已经满了 - 他们没有我们登记的房间。他们告诉我们，我们唯一的选择是在这家酒店参加会议的两天里寻找另一家酒店。
我要求与总经理交谈，但被告知他们和助理总经理都不在场 - 即使在多次尝试拜访管理层人员之后也是如此。我联系了********，他们试图帮助我们，但他们也无法联系管理层来帮助我们。
我们最终住在那里是出于方便，而且我们找不到附近另一家有房间的酒店。
关于酒店：虽然酒店看起来很新，但确实有磨损——比如瓷砖破损和床上用品撕裂等。工作人员总体上很热情，但我从未看到过微笑。我们房间外面的走廊里有烟味，我们整个住宿期间走廊里都有垃圾。
电视屏幕是深蓝色的，很难看。浴室水槽排水非常慢。没有欧陆式早餐，他们向我们收取了超过两美元的咖啡费。不会再留在这里。
Hotel was beautiful. Clean, brand new. Parking was well let, felt very safe. Would absolutely stay again. Highly recommended
We really enjoyed our stay. The rooms were very clean and very comfortable. The only thing I will say was that our sink in the bathroom was clogged and the water would back up in the sink bowl which I absolutely hate. Otherwise we would definitely stay here again! Front desk staff was excellent also.
Amazing, room was so nice and clean. Super friendly staff, nicest hotal room i have stayed in, in a super long time! Only disappointment was we were told there was breakfast
No sound proofing. Could hear every single movement of the guy above me. And he stayed up all night long. Horrible night for sleeping. Otherwise it was clean and staff were nice
It was nice that the hotel had a patio that guests could sit at and enjoy the weather. We found that the patio was extremely dirty and appeared it had not been cleaned recently. Especially with it being summer and the weather good, guests liked to sit outside. Also, the flower beds were overgrown with weeds and were neglected. The sconces on the lights around the patio were askew and not properly seated on the lights.
Bathroom was dirty, dry wall crumbling, and room had broken lights and ceiling had water damage.
The room was clean, the staff were very nice, and breakfast were very good.