酒店回复: Dear Mr.Wayne,Thank you for sharing your five-star review. We really enjoy reading the review details, which conveyed the pleasure of your stay. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. At Shama, we strive to provide a superior service experience for every guest, therefore your feedback is very important to us. We hope to welcome you again in near future and have a great day.. Yours sincerely, Guest Relation ExecutiveShama Sukhumvit Bangkok
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations. Your comments are very important to us, and we truly regret any inconvenience you encountered during your stay.We appreciate your recognition of our spacious rooms, great location, and value for money. However, we are very sorry to hear about the service delays, cleanliness issues, and noise disturbances you faced. Please rest assured that we take these concerns seriously and will address them with our team to improve our service efficiency and housekeeping standards.We strive to provide a welcoming and comfortable experience for all guests, and your feedback helps us make necessary improvements. We truly appreciate your insights and hope to have the opportunity to serve you better in the future.Best regards,Shama Sukhumvit Bangkok
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience at our hotel did not meet your expectations. Please allow us to address your concerns:Bedding Quality: We apologize for the discomfort caused by the pillows and mattress. Your feedback is invaluable, and we will review our bedding quality and consider improvements to ensure a restful stay for our guests.Room Security: We take the safety and security of our guests very seriously. Our team will immediately inspect and address the issue with the room door to ensure it closes securely.Soundproofing: We regret that noise disturbed your stay. We will explore ways to improve sound insulation, particularly for rooms on lower floors, to provide a quieter environment.Location Noise: Being in a vibrant and bustling area can sometimes bring challenges. We recommend higher-floor rooms or our quieter room options for families seeking a more peaceful experience.Unusual Nighttime Incident: We are very concerned about your mention of someone knocking on your door late at night. This is not reflective of the safe environment we strive to maintain. We will thoroughly investigate this incident to ensure such occurrences are avoided in the future.Your feedback helps us identify areas for improvement, and we are committed to enhancing our guests’ experience. Please feel free to contact us directly if you’d like to discuss your concerns further. We hope you’ll give us another opportunity to provide you with the exceptional stay you deserve.Warm regards,Shama Sukhumvit Bangkok
房间特别宽敞，床特别大。极适合家庭出行。有两房，一房套房。有厅，有厨房，餐桌。碗筷碟齐全。下楼就是世界美食饮食一条街。越夜越美丽的酒吧一条街(非成人不宜)。
酒店还不错，就在娜娜广场街上。屋顶泳池有点小，健身房也很迷你，早餐比较简单。不过，酒店的卫生状况和员工服务都没得说。
酒店地理位置非常便利，步行即可到达Nana街。不过酒店的设施不太吸引人，游泳池特别小。但对我们来说没什么影响，因为我们大部分时间都在外面，很少待在酒店里。
总的来说，还是很棒！
位置很好，但晚上非常非常吵，影响睡眠。员工很友好。前台的Panadda女士乐于助人。我12年前住过这家酒店，一切都和以前一样，没什么变化。
Sharma酒店与JW万豪酒店仅一墙之隔，与热闹的娱乐街Nana也只隔着一堵墙。如果你的房间正对着Nana街，并且你又是个对声音敏感的人，那可就麻烦了，因为Nana街晚上会一直吵到凌晨5点左右。房间和客厅都很大，配有开放式厨房和洗衣机。虽然没有咖啡机，但酒店提供早上8点到11点的早餐，价格是375泰铢，非常物有所值。
这次泰国住了三个酒店，这是唯一一个低于预期的酒店。还是说说优缺点吧。
优点:房间大、地理位置好，性价比高。
缺点:1.服务差。我们3:20到酒店办理入住，前台接待磨磨蹭蹭，不知道房间还没有准备好，还是怎么的，看他们一直在沟通，办理时间用了15分钟（没有排队）。另外，给的wifi密码用不了，打电话到前台，20分钟过去没有任何反应，又下楼到前台办理。总体服务很冷漠，不能解决问题，也没有感到其他酒店的热情。2.卫生差。如图所示，床上有尿痕迹。房间里到处是油手印。3.噪音很大，不适合睡眠不好的人入住。4.还有就是印度客人多，打开门一股咖喱味。
可能不会再选择
房间虽然不新，但所有设施都能正常使用。房间里有洗衣机和餐具，打扫得很干净。酒店还有台球设施，高楼层视野很棒，顶楼有个小泳池，但水里的氯味有点重。
1. 酒店的床品非常非常差，枕头很薄（如图），根本没有任何填充物，睡的我头疼脖子疼。床也非常软，躺下去就是一个大坑；
2. 酒店的门关不严；
3. 酒店的隔音不好，因为楼层低，所以会有些吵；
4. 酒店周围交通拥挤，一条街都特别特别嘈杂，不适合家庭出行；
5. 半夜有人敲门，很creepy
服务和位置都很好。如果露台的桌子能更有品质一点就更好了。
泳池和健身房干净整洁，设施齐全，非常满意。房间宽敞舒适，让人感觉很放松。工作人员服务周到，整个住宿体验非常棒。下次一定会再来！