The room was not clean someone had used the bathroom prior to my arrival and pissed all over the toilet seat. The do not disturb sign was ignored and 100 euro was taken while i was out. The door to the room would only close after shutting the door hard when i arrived to my room.for the first time the door was open. The room was littered with bugs.
2.0分
商务出差
展开
The last review was written almost two years ago but sadly nothing seems to have improved since then and I can only endorse the almost universal negative reviews that have appeared in the last five years. - No AC... which is madness in central European summer time. - No small fans until the second day. We had a group of 80 booked (woring on a sports event nearby) and the hotel only had a small number of fans upon arrival. The hotel apparently bought some more (how many, I don't know) and I was fortunately to get one but other people missed out and went and bought their own from the nearby mall. - My room was not serviced on two of the six days I was there. ("We have new staff," was the excuse.) - My room had stained carpet and chipped furniture. - Fridge which looked like it hadn't been cleaned for a long time. - Big accumulation of dust whenever the bed or furniture was moved... which had to be done as there was only one available electricty socket - The wifi (and I was on the second floor, not somewhere high) had no working wifi for most of the six days I had to stay there. - No hotel laundry service.... again a general requirement at a 4* hotel. - Bar not open after 9pm... so closed by the time we got back from the event! - Indifferant staff with the EXCEPTION of one receptionist who did her best to resolve things in a pleasant way. Clearly, this is a hotel that is in need of a major overhaul, in terms of management to start with. Certainlty not a 4*, more like a 2*.
酒店外部环境优美，在一个小丘上，有免费停车场. 早餐品类丰富多样，有个观景鱼缸.房间设施干净和宽敞舒适
酒店距离市中心很近，房前有免费停车场，包含室内游泳池和漩涡浴缸，早餐的选择不是很多，早餐的质量很好。酒店还设有餐厅和酒吧，因为我们的房间在搬进后不久就被水损坏了，所以我们立即换到了更高质量的房间。我们有一个保险箱、冰箱、空调、阳台以及独立的客厅和卧室。 睡眠舒适度非常好。
符合预期
我在迪克森酒店的住宿体验完全符合我的预期，因为几年前我就住过这家酒店，所以我知道会发生什么。
可惜我的期望太高了
不幸的是，住宿比预期的要差得多。当然，没有人期望装饰枕头非常干净，但是白色的污渍？！服务员、酒吧女士和怀着孩子的接待员都非常友好。其他人员对访客并不十分热情。马桶座甚至没有正确组装，而且与地板脱落。肥皂分配器上留着很久以前剃过毛的人的头发。酒吧家具到处都是洞。花了几个小时开车，花了不少钱，却得到了这种水平的服务，真是太可惜了。酒店是用欧盟的资金翻新的，但似乎大量的钱都花错了口袋。
浴室有点过时，而且你无法从接待处购买基本洗漱用品。
千万别相信四星酒店。
抵达后，我们才发现温泉水很冷，因为附近的湖已经开放游泳了。跟优惠券上的承诺完全不一样。早餐时等了15分钟才有热水泡茶，这也没让我们心情好起来。
首先我要说的是，我经常入住世界各地的酒店，不同的国家有不同的标准。前台工作人员非常乐意办理入住和退房手续。房间很大很干净，尽管有些过时了。隔壁正在举办网球锦标赛，但在阳台上观看还是很愉快的。早餐咖啡非常好，但食物选择非常有限。那里似乎是淡季，因为一切都关闭或时间有限。如果餐厅没有顾客，他们就会关门。房间的女仆服务似乎每隔一天进行一次，因为我住了 3 个晚上，他们打扫了一次。我更喜欢淋浴而不是站在浴缸里的手持淋浴头。总而言之，工作人员很棒，住宿体验也不错。
非常好的服务和沟通
The room was not clean someone had used the bathroom prior to my arrival and pissed all over the toilet seat. The do not disturb sign was ignored and 100 euro was taken while i was out. The door to the room would only close after shutting the door hard when i arrived to my room.for the first time the door was open. The room was littered with bugs.
The last review was written almost two years ago but sadly nothing seems to have improved since then and I can only endorse the almost universal negative reviews that have appeared in the last five years. - No AC... which is madness in central European summer time. - No small fans until the second day. We had a group of 80 booked (woring on a sports event nearby) and the hotel only had a small number of fans upon arrival. The hotel apparently bought some more (how many, I don't know) and I was fortunately to get one but other people missed out and went and bought their own from the nearby mall. - My room was not serviced on two of the six days I was there. ("We have new staff," was the excuse.) - My room had stained carpet and chipped furniture. - Fridge which looked like it hadn't been cleaned for a long time. - Big accumulation of dust whenever the bed or furniture was moved... which had to be done as there was only one available electricty socket - The wifi (and I was on the second floor, not somewhere high) had no working wifi for most of the six days I had to stay there. - No hotel laundry service.... again a general requirement at a 4* hotel. - Bar not open after 9pm... so closed by the time we got back from the event! - Indifferant staff with the EXCEPTION of one receptionist who did her best to resolve things in a pleasant way. Clearly, this is a hotel that is in need of a major overhaul, in terms of management to start with. Certainlty not a 4*, more like a 2*.