Me and my husband came in and went directly to sleep so we didn’t notice the stain on the sheets also the set of keys from the previous person was still in the room so I don’t really believe it was cleaned before me and my husband came
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酒店回复: Dear Guest, I am so sorry to hear about the room. I know how terrible it is to checkin to a dirty room. I have passed on your comments to our housekeeping director so that they can review the logs for the room and ensure that this does not happen again in the future.
5.0分
其他
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Everything was great, stayed after a surgery, bed was super comfy and room was clean and comfortable, tv had access to streaming apps so I logged into my Netflix and enjoyed my post-op rest, thanks! 10/10 recommend!
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酒店回复: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your experience staying with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!
5.0分
家庭亲子
Everything looked new and the staff was so friendly! Central location to almost everything. Great place to stay.
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酒店回复: Dear Guest, On behalf of the entire hotel team, I want to thank you for sharing your experience staying with us! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!
5.0分
家庭亲子
Super-friendly check-in, clean lobby and room - my wife can be a stickler for clean hotel rooms but even she was impressed. Would definitely stay here again
4.0分
其他
Very clean and spacious room. Perfect for a quick overnight. The only downfall was location; no obviously services, shopping, retail nearby.
5.0分
其他
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Nice place
All aspects of the hotel were excellent. The only hiccup was the bartender on Saturday evening. There were a few people in the bar but not real busy. I believe a coworker or good friend was at the bar and she definitely spent most of her work time talking to her instead of taking care of customers. People had empty beer glasses and it would 5-10 minutes before the female bartender would check on them. She was nice but very distracted by her friend or coworker at the bar.
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酒店回复: Dear Guest,Thank you for taking the time to respond to us. I apologize that you had a negative experience in our restaurant. I have passed your review on to our F&B Manager. Thank you for staying with us and we hope to host you again in the future.
5.0分
情侣出游
The staff, especially Angela at the Courtyard breakfast place was excellent and friendly.
这里是我们开会的绝佳住宿地点。我强烈推荐这家酒店，设施齐全，能满足您的各种需求。
他们额外收了我20美元，却从未告诉我这笔费用的具体用途。员工只是简单地收取了费用，没有给出任何解释。
淋浴无法使用
Me and my husband came in and went directly to sleep so we didn’t notice the stain on the sheets also the set of keys from the previous person was still in the room so I don’t really believe it was cleaned before me and my husband came
Everything was great, stayed after a surgery, bed was super comfy and room was clean and comfortable, tv had access to streaming apps so I logged into my Netflix and enjoyed my post-op rest, thanks! 10/10 recommend!
Everything looked new and the staff was so friendly! Central location to almost everything. Great place to stay.
Super-friendly check-in, clean lobby and room - my wife can be a stickler for clean hotel rooms but even she was impressed. Would definitely stay here again
Very clean and spacious room. Perfect for a quick overnight. The only downfall was location; no obviously services, shopping, retail nearby.
Nice place
All aspects of the hotel were excellent. The only hiccup was the bartender on Saturday evening. There were a few people in the bar but not real busy. I believe a coworker or good friend was at the bar and she definitely spent most of her work time talking to her instead of taking care of customers. People had empty beer glasses and it would 5-10 minutes before the female bartender would check on them. She was nice but very distracted by her friend or coworker at the bar.
The staff, especially Angela at the Courtyard breakfast place was excellent and friendly.