酒店回复: Hi,Thank you for your review! We’re glad you enjoyed the spacious room, fully equipped kitchen, and the convenience of having a washer and dryer. It’s great to hear our location near the museum and arts centre worked well for your trip. We hope to welcome you again.Kind Regards,Andy NieGeneral Manager

酒店回复: 您好！ 感谢您的精彩反馈！我们很高兴您喜欢舒适的床、优越的地理位置和壮丽的景色。期待很快再次欢迎您的光临！ 此致， Andy Nie 总经理

酒店回复: 嗨，Doriane， 感谢您分享您的体验。我们很高兴听到您和伴侣度过了如此美好的时光。知道我们的住宿环境能为您创造难忘的回忆，总是令人欣慰的。我们期待很快再次欢迎您。 此致， Andy Nie 总经理

酒店回复: Hi,Thank you for your feedback!We’re glad you enjoyed the great location and views. We’re sorry about the issues with the apartment and amenities, and we’ll work on improving these. We appreciate your comments and hope to welcome you back for a more comfortable stay.Kind Regards,Andy NieGeneral Manager

酒店回复: 您好！ 感谢您的反馈。我们很高兴您喜欢我们便利的地理位置，并发现访客停车位非常实用。期待您的再次光临！ 此致， Andy Nie 总经理

酒店回复: 您好， 感谢您与我们分享您的体验。很抱歉听到您遇到的问题，感谢您的反馈。很高兴我们的团队能够帮助您提前退房。如果您选择再次入住，请告诉我们您的偏好，我们将尽最大努力确保您的住宿更加舒适。旅途平安，希望再次欢迎您。 诚挚问候， Andy Nie 总经理

酒店回复: Hi,Thank you for sharing your experience. I am truly sorry to hear about the issues you encountered during your stay. Cleanliness and service are top priorities, and it seems we missed the mark during your visit. I completely understand your concerns, and I apologize for the inconvenience you faced with both hygiene and the lack of assistance. Please be assured that we will address these issues with the team to prevent similar situations from happening in the future. Your feedback is really valuable, and I hope we can improve for future guests.Kind Regards, Andy NieGeneral Manager