Location is very convenient. The room was amazingly large, but placement of the mirror is very much in the corner. Should be shifted a bit to the right. Service and staff is excellent. Clean. The property must get a proper restaurant and room service must begin. Serving just tea and coffee is not sufficient.
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酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had an excellent stay. Thank you very much and we look forward to hosting you again. Best Wishes, Treebo Hotels
4.0分
其他
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Pretty decent Treebo Trend property. Stayed in MAPLE category room. It was quite spacious, with comfy spring mattress & clean linen, 32" LCD TV, AC, Intercom, E Kettle, Coffee Table & Sofa Seats, windows opening to a good view of the town, 24 Hrs Hot shower & overall elegantly furnished. B'fast Buffet was set up in Restaurant from 8.15 am onwards. It was a decent spread with Poha, Idli Sambar & Chutney, Bread Butter-Jam, Watermelon & Tea/coffee on Day 1 & Upma, Puri-Sagoo, Bread Butter-Jam, watermelon & tea/coffee on day 2. Staff at reception was helpful & always ready to assist. Located just 200 meters from Kushalnagar KSRTC Bus Stand. Busy Market area 200 meters away . Nisarga Veg, Banana Leaf, Shanti Bites, Royal warriors Bakery are some of the recommended dining options in vicinity. Buy local Wine ( Chilli Wine recommended ) from shop named Coorg Best Wines & Spices, Opp Acharya Jewellers on main street BN Road. Genuine products, reasonably priced, can bargain for Rs 50. The only problem with the allotted Maple Room # 205 was noisy ceiling fan & AC. The AC used to give loud 'Gun Shot' like sound every 15-20 minutes, which was a nuisance. Overall housekeeping should improve. Pest control treatment advised as many small cockroaches seen in the room. We will definitely stay here during next trip to Coorg.
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酒店回复: Dear Durgesh Rajadhyaksha, Thank you for taking the time to write this review. We will definitely work towards addressing the issues highlighted by you. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating various aspects of your stay that you enjoyed. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. I have shared your feedback with the entire team and they are humbled by your praise and recognition. Please give us a heads-up the next time you're in town. We will be thrilled to host you again. Best Wishes Treebo Hotels
1.0分
家庭亲子
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DONT BOOK THIS HOTEL Rude staff -will not listen you, arrogant talk don't k ow how to talk with customer, and you are also help less when u come so far away Electric appliances not working no hot water( imagine hill station with chilled water) Reception and management will say go to other hotel if you don't like our service Treebo site will not help you they just give assurance no ground reality No good restaurant for food near by Hotel environmental will ruin your trip DON'T BOOK
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酒店回复: Dear Guest, we regret the unpleasant experience. These are not the standards of services we hope to provide our guests. We have noted the issues highlighted by you and have conveyed this to our team to take appropriate action. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
3.0分
情侣出游
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There was no staff on reception when we arrived. Once they appeared check in was quick. Room was nice with comfortable bed. AC was not great. Bathroom was extremely smelly. Water was hot but no shower in the bathroom. Wi-Fi wasn’t working only for a short time. Breakfast was lovely on the first morning but terrible on the second morning. Location was ok
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酒店回复: Dear Julie, thank you for choosing to stay with us and for taking the time to share your feedback. It is great to know that you liked our room and bed. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
4.0分
其他
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What went well? 1) Hassle free check-in 2) Easy access, prime location 3) Very supportive and helpful staffs 4) Bit flexible for check-out 5) Clean and hygienic room 6) 'Surprise! Surprise!' - only hotel where TV works What needs improvement? While checking in bathroom was smelling bad and we had to request for bathroom fresheners, Also the toilet commode was not clean. This can be easily maintained which is the only thing the hotel has to focus here.
Location is very convenient. The room was amazingly large, but placement of the mirror is very much in the corner. Should be shifted a bit to the right. Service and staff is excellent. Clean. The property must get a proper restaurant and room service must begin. Serving just tea and coffee is not sufficient.
Pretty decent Treebo Trend property. Stayed in MAPLE category room. It was quite spacious, with comfy spring mattress & clean linen, 32" LCD TV, AC, Intercom, E Kettle, Coffee Table & Sofa Seats, windows opening to a good view of the town, 24 Hrs Hot shower & overall elegantly furnished. B'fast Buffet was set up in Restaurant from 8.15 am onwards. It was a decent spread with Poha, Idli Sambar & Chutney, Bread Butter-Jam, Watermelon & Tea/coffee on Day 1 & Upma, Puri-Sagoo, Bread Butter-Jam, watermelon & tea/coffee on day 2. Staff at reception was helpful & always ready to assist. Located just 200 meters from Kushalnagar KSRTC Bus Stand. Busy Market area 200 meters away . Nisarga Veg, Banana Leaf, Shanti Bites, Royal warriors Bakery are some of the recommended dining options in vicinity. Buy local Wine ( Chilli Wine recommended ) from shop named Coorg Best Wines & Spices, Opp Acharya Jewellers on main street BN Road. Genuine products, reasonably priced, can bargain for Rs 50. The only problem with the allotted Maple Room # 205 was noisy ceiling fan & AC. The AC used to give loud 'Gun Shot' like sound every 15-20 minutes, which was a nuisance. Overall housekeeping should improve. Pest control treatment advised as many small cockroaches seen in the room. We will definitely stay here during next trip to Coorg.
DONT BOOK THIS HOTEL Rude staff -will not listen you, arrogant talk don't k ow how to talk with customer, and you are also help less when u come so far away Electric appliances not working no hot water( imagine hill station with chilled water) Reception and management will say go to other hotel if you don't like our service Treebo site will not help you they just give assurance no ground reality No good restaurant for food near by Hotel environmental will ruin your trip DON'T BOOK
There was no staff on reception when we arrived. Once they appeared check in was quick. Room was nice with comfortable bed. AC was not great. Bathroom was extremely smelly. Water was hot but no shower in the bathroom. Wi-Fi wasn’t working only for a short time. Breakfast was lovely on the first morning but terrible on the second morning. Location was ok
What went well? 1) Hassle free check-in 2) Easy access, prime location 3) Very supportive and helpful staffs 4) Bit flexible for check-out 5) Clean and hygienic room 6) 'Surprise! Surprise!' - only hotel where TV works What needs improvement? While checking in bathroom was smelling bad and we had to request for bathroom fresheners, Also the toilet commode was not clean. This can be easily maintained which is the only thing the hotel has to focus here.