酒店回复: Dear valued customer,Thank you for your feedback and for choosing to stay with us!We are delighted you enjoyed our prime location near the Eiffel Tower and our signature Marriott service standards.We understand that room size can be a concern, and we appreciate your insights.Your comfort is important to us, and we hope to welcome you again for another wonderful stay!Kind regards,Kumar Uprety,Guest Relation Supervisor
酒店回复: Dear Valued Guest,We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we strive to uphold, and we deeply regret any inconvenience caused.We are particularly sorry for the complications at check-in, the billing mistake for breakfast, and the maintenance concerns in your room.Please know that we take your feedback seriously, and we will address these matters with our team immediately to ensure improvements are made.Your comfort is our priority, and we would love the opportunity to make things right. If you’re open to it, please reach out to us directly so we can further discuss your experience. We truly value your feedback and appreciate your time in bringing these concerns to our attention.Best regards,The Renaissance Paris Nobel Tour Eiffel!
3.7分
豪华房
独自旅行
房间比巴黎其他酒店宽敞很多,健身房基础设施和器材有的,但卫生不是很理想
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酒店回复: Dear Mrs. Yu, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you appreciated the spaciousness of the room as well as the quality of the gym’s infrastructure and equipment.However, we are deeply concerned to learn that the hygiene did not meet your expectations. To better address this matter, would you please share more details about what was not ideal? Your insights are invaluable to us as we continually strive to enhance our guest’s experience. We sincerely hope to have the privilege of welcoming you back in the future and providing you with a better experience in the future. Sincerely Yours, ChristelleGuest Relations Supervisor
酒店回复: Dear Valued Customer,Thank you for sharing your feedback. We regret to hear that your stay did not meet your expectations, especially regarding the room view and overall experience.We strive to provide clear room descriptions and the best possible comfort for our guests, and we apologize if the view did not match your expectations.Your insights are valuable to us, and we will review them to improve our offerings.We appreciate your stay and hope to have the opportunity to provide a better experience in the future. Kind regards,Kumar Uprety,Guest Relation Supervisor
酒店回复: Dear valued Guest, We are truly honored to be ranked at the top of your stay experience at Renaissance Paris Nobel Tour Eiffel! Your kind words and support mean the world to us. We cannot wait to welcome you back for another unforgettable stay in the heart of Paris! Best regards,The Renaissance Paris Nobel Tour Eiffel!
4.6分
豪华房
家庭亲子
酒店地段很舒适
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酒店回复: Dear Valued Guest,We are so glad you enjoyed our convenient location!Whether you're exploring Paris or simply relaxing, we love providing a comfortable and well-situated stay.Hope to see you again soon!Kind regards,The Renaissance Paris Nobel Tour Eiffel!
酒店回复: Dear Valued Guest,Thank you for making us your top-ranked stay at Renaissance Paris Nobel Tour Eiffel! Your love and support inspire us to keep creating magical moments in the City of Light. Can’t wait to host you again soon!Kind Regards,The Renaissance Paris Nobel Tour Eiffel
点评来源 Trip.com
4.0分
园景大床房
商务出差
床睡着很舒服,早餐很好吃
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酒店回复: Dear valued Guest,Thank you for your kind words! We're delighted to hear that you had a restful sleep and enjoyed our delicious breakfast.Your comfort and satisfaction mean the world to us.We look forward to welcoming you back for another great stay.Kind regards,The Renaissance Paris Nobel Tour Eiffel!
位置好,离开埃菲尔铁塔很近,房间比较小,行李箱放下摊开房间都无法走动了,
万豪旗下酒店,服务标准统一的
1. 前台系统老旧,入住手续极其复杂耗时。以及,订单已经包含早餐,但最终还是收了我早餐的费用;
2. 房屋年代久远,淋雨和马桶的水都是黄褐色,水管肯定都是锈;
3. 空调不制热、暖气没有用,房屋特别冷,室内19度不到;
4. 噪音大,空调外机或者是什么家电,一直嗡嗡嗡,拔了电视、冰箱的电源后依然没有用,停了电源总闸依然没有用。
5. 前台会帮你注册酒店会员,然后可以免费使用Wi-Fi,但是入住后尝试了无数次,都无法正确signin。大家千万别再来了
房间比巴黎其他酒店宽敞很多,健身房基础设施和器材有的,但卫生不是很理想
定的艾菲尔铁塔景观房,给的顶楼的房间,但6k的价格觉得自己就是个大冤种……没有阳台,从房间窗看出去也只能看到一半铁塔,还特别挑角度,窗又不能完全打开,人和景是没办法一起拍出来的。酒店旁边也不热闹,走路去铁塔也要20分钟左右,性价比极低……同价位可选酒店多了,不推荐……
这是一家中档酒店,但幸运的是,所有员工都非常完美。
房间够大,设施完善,晚上安静,非常喜欢。
酒店地段很舒适
还不错
非常不错的酒店
床睡着很舒服,早餐很好吃