酒店回复: Dear lishiping,Greetings from PO Hotel Semarang,Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you were satisfied with our strategic location, spacious rooms, and good service. We are also glad that, despite the age of the hotel, you found the facilities well-maintained and appreciated the convenience of the adjacent shopping center. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know.Best regards,Ho Wei ChanGeneral Manager
酒店回复: Dear Guest User,Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our facilities, friendly staff, and breakfast selection. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know.Best regards,Ho Wei ChanGeneral Manager
酒店回复: Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the bad in your room. We understand how important a comfortable stay is, and we regret that our response time was not up to your expectations.Your feedback has been shared with our housekeeping team, and we are taking steps to ensure that all rooms are checked thoroughly before guest arrival to prevent such issues in the future.We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance.Best regards,Guest RelationsPO Hotel Semarang
4.5分
高级特大床房
商务出差
用品不干净,大毛巾明显斑渍
展开
酒店回复: Dear Rongquan701,Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our facilities and our courteous associates. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know.Best regards,Ho Wei Chan General Manager
酒店回复: 尊敬的 Ana Oktafia 女士,
PO 三宝垄酒店向您问好!
非常感谢您分享您在 PO 三宝垄酒店的美好体验。
我们很高兴听到您对我们的设施和早餐选择感到满意。您的满意是我们最大的奖励,我们衷心感谢您的支持。
我们期待您下次光临三宝垄!如果您下次入住我们酒店时有任何需要改进的地方,请随时告诉我们。
此致,
酒店回复: Thank you for your review and for choosing PO Hotel Semarang. We sincerely apologize for the inconvenience caused by the hygiene in your room. We understand how important a comfortable stay is, and we regret that our response time was not up to your expectations.Your feedback has been shared with our housekeeping team, and we are taking steps to ensure that all rooms are checked thoroughly before guest arrival to prevent such issues in the future.We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a seamless and relaxing stay on your next visit. Please feel free to reach out to us directly for any assistance.Best regards,Guest RelationsPO Hotel Semarang
酒店回复: Dear Guest User,Greetings from PO Hotel Semarang, Thank you very much for sharing your wonderful experience at PO Hotel Semarang. We are delighted to hear that you enjoyed our facilities, and breakfast selection.We sincerely apologize for the inconvenience caused by fasilitas are to old and outdated. Your feedback has been shared with our related team, and we are taking steps to ensure that all rooms are checked thoroughly before guest arrival to prevent such issues in the future. Your satisfaction is our greatest reward, and we truly appreciate your support.We look forward to welcoming you back on your next visit to Semarang! If there is anything we can do to make your next stay even better, please do not hesitate to let us know.Best regards,Ho Wei ChanGeneral Manager
酒店位置很好,房间很大,虽然酒店有点老了但设施维护的很好。 酒店服务也不错,旁边就是一个购物中心,吃饭购物都方便
房间比较中规中矩,应该是嗯,装修了比较多年吧,开关的话不像在中国那么智能,它就是每一个灯基本上对着一个开关,那个洗手间里面有这个泡澡的浴缸,然后早餐非常丰富,早餐很好,它的位置也很好,它的那个旁就是一个很大的商场,也有一个很大的超市,买东西很方便,里面的咖啡啊,还有那个护发胶囊啊,价格都非常实惠,比机场低很多,机场价格基本上是那边的两到三倍,要购物的话在那个超市购物还是非常方便的
这绝对是我住过的五星级酒店中最糟糕的一次体验。令人失望的是,管理层只是千篇一律地复制粘贴相同的通用回复来应对负面评价,却没有真正采取措施解决反复出现的问题。我理解翻新或维护需要成本,但即便如此,他们也远远达不到像Tentrem或Padma这样酒店的标准。看来酒店老板要么是放弃了,要么就是漫不经心。
我真心替工作人员感到难过,他们友善且乐于助人,但显然是在一个维护不善的物业中尽力而为。起初,网络连接非常弱,尽管很快就解决了。我房间的电视坏了,不得不更换。
浴室水槽很脏,我房间的门坏了,床单上有很多污渍,走廊闻起来像潮湿发霉的地下室。隔音效果几乎不存在。我能听到隔壁房间的一切动静,包括令人不安的噪音,还有主干道上传来的摩托车声,直到深夜。如果你睡眠很浅,那一定要要求一个不临街的房间。
早餐充其量只能算一般。有些菜还行,但干巴巴的糕点和寿司尤其令人失望。
健身房维护得很差,地板损坏,甚至还有蟑螂爬过,这基本上总结了整个酒店缺乏妥善维护的情况。此时此刻,我甚至都懒得向工作人员抱怨了。感觉根本没用。
如果你选择这家酒店是为了它的地理位置,那么住几天还能凑合,但别指望有什么五星级的品质。设施维护不善,虽然工作人员尽力了,但整体体验远远达不到你对顶级酒店的期望。这是一个你只能忍受而不是享受的地方。
酒店位置好,楼下有超市,商场饮食偏快餐,附近是政府部门,人行道宽阔,可以走到千重门,附近的商场更繁荣,吃的更多。早餐丰盛,服务还行。不好的就是床单脏污,同事房间还有蚂蚁。
难得写个差评 4分,竟然没通过
用品不干净,大毛巾明显斑渍
酒店地理位置非常好,就在商场楼上。房间干净宽敞,非常适合带孩子度假。早餐种类丰富,味道也很棒。👍🏻👍🏻👍🏻
酒店在市中心,有个好几层的购物中心在同一栋大楼。
号称五星级酒店,不错卫生有那么一点点不满意,好几次在房间看到蚂蚁。跟国内五星级没法比,床很小,翻身担心掉下去那种。
值得欣慰的是早餐很丰富
服务好,员工热情,环境干净。
一分钱一分货。
总体感觉是还不错的,但是五星级酒店感觉标准还是达不到,酒店设施太老太旧了…早餐品种还算多,比较丰富,楼下有个商场,比较方便