酒店回复: 平素より三井ガーデンホテル大阪プレミアをご愛顧いただき、誠にありがとうございます。 貴重なお時間を割いてのご感想にも深く感謝申し上げます。 お寄せいただきました評価を拝見いたしましたところ、今回のご宿泊において概ねご満足いただけたご様子と伺え、私共も大変嬉しく存じます。 特にスタッフにつきましてお褒めの言葉を頂戴できましたこと、大変光栄でございます。 ご指摘いただきましたコインランドリーにつきましては、貴重なご感想と捉え今後の参考とさせていただきます。 頂戴したお言葉に甘んじることなく精進して参ります。 今後とも変わらぬご愛顧をいただけますと幸甚でございます。 宿泊支配人

酒店回复: 非常感謝您對我們Mitsui Garden Hotel Osaka PREMIER的好評。我們非常高興得知您對我們的設備和服務感到滿意，並且享受了在酒店放鬆的時光。能夠提供室內外拖鞋和浴衣，讓您有如在家一般的感受，是我們的榮幸。 關於您提到的公用設施的問題，我們將會繼續努力確保所有設施的順利運作。我們也注意到您對距離地鐵站的感受，感謝您的理解與支持。我們期待您再次光臨，並希望您能選擇到可以欣賞到河岸美景的房間。

酒店回复: Thank you very much for staying at our hotel the other day. In addition, thank you for your gratitude and appreciate this time. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit. Rooms Department Manager

酒店回复: Thank you for staying with us on the other day, and sharing your review. We are glad to hear that you were satisfied with your stay. Your compliment comment makes us encourage to improve our service more and more. Also, we are located at convenient area. You can take a walk to Osaka station for about 10-15minutes, and there is a metro station nearby. Again, we are appreciate for your feedback. When you come to Osaka in the future, we are looking forward to welcoming you. Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Osaka Premier. We also sincerely appreciate your feedback regarding your stay. Regarding your guest room, we sincerely apologize for the unpleasant odor that caused you discomfort. We are deeply troubled that your stay in a room intended for relaxation resulted in such feedback. Reviewing your evaluation, we understand you were not fully satisfied, which causes us further distress. However, we are very pleased that despite these circumstances, you praised the view from your room. We sincerely take your feedback to heart and will strive to improve in the future. We deeply apologize for the inconvenience caused and for making this selfish request, but we would be grateful for the opportunity to make amends. All of our staff sincerely look forward to welcoming you back for another stay. Rooms Department Manager

酒店回复: We sincerely appreciate your continued patronage of the Mitsui Garden Hotel Group. We are also deeply grateful for taking the time to share your feedback. We have reviewed your evaluation and are delighted to learn that you were generally satisfied with your recent stay. Your feedback serves as motivation for us to continue striving to improve our services. We would be honored if you would choose our hotel again when seeking accommodation in Osaka. All our staff sincerely look forward to welcoming you back. Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Osaka Premier. We also sincerely appreciate you taking the time to share your feedback regarding your stay. We have reviewed your evaluation and are delighted to learn that you were generally satisfied with your recent stay. We will continue to strive to be a hotel that provides even greater satisfaction to all our guests, using your feedback as motivation. Our entire staff sincerely looks forward to welcoming you back. Rooms Department Manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We are delighted to receive your kind words regarding the cleanliness of the guest rooms and the view from the windows. We would be honored if you would consider staying with us again should the opportunity arise. All of our staff sincerely look forward to welcoming you back. Rooms Department Manager

酒店回复: 非常感谢您让我们入住我们的酒店。 感谢您从日本酒店中选择我们的酒店。 我感谢您对我们的员工表示感谢。 我们的目标是进一步改善服务。 我很高兴您喜欢我们。 如果您能再次使用酒店，我很高兴。

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Osaka PREMIER. We also sincerely appreciate you taking the time to share your feedback regarding your stay. We have reviewed your evaluation and are delighted to learn that you were generally satisfied with your recent stay. We are particularly honored by your kind words regarding the cleanliness of our guest rooms. At our hotel, complimentary bottled water is provided in the refrigerator of every guest room. We sincerely apologize for any inconvenience caused by the refrigerator being difficult to locate. Your feedback serves as motivation for us to continue striving for improvement. All of our staff sincerely look forward to welcoming you back for another stay. Rooms Department Manager