酒店回复: Dear Ilenia,Thank you for sharing your feedback following your recent stay with us. We are glad you appreciated the overall look of the hotel, but we are truly sorry to hear about the aspects that did not meet your expectations.Your comments regarding the bathroom, the drainage smell, and the curtains have been well noted and shared with our maintenance and housekeeping teams for immediate review. We are committed to improving these details to ensure a more pleasant experience for our guests.We sincerely hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Kind regards,Carla - Guest Relations Team
酒店回复: Dear Fernando,Thank you so much for your perfect 10/10 review! We’re thrilled to hear that you had such a pleasant experience with us. It’s wonderful to know that our team’s kindness, helpful guidance before your arrival, warm reception, and attentive service made your stay so enjoyable. We’re also delighted that you appreciated our varied breakfast.Your kind words mean a lot to our entire team, and we look forward to welcoming you back to Brussels soon!Warm regards,Carla - Guest Relations Team.
酒店回复: Thank you very much, Rubens, for your excellent review and kind words! We’re very happy to hear that you enjoyed our central location, friendly staff, and the cleanliness and comfort of your room. It’s also great to know that you appreciated the variety and quality of the breakfast.We apologize for the issue you experienced with the shower temperature — we’ll certainly have our maintenance team look into it to prevent any recurrence.Thank you again for your feedback, and we hope to welcome you back in the future!Kind regards,Carla - Guest Relation Service.
酒店回复: Thank you for your detailed feedback. We're glad to hear that you appreciated our convenient location and the spaciousness of your room.We sincerely apologize for the inconvenience caused by the drainage issues and the noise from the nearby mechanical room. Your comfort is very important to us, and we’ll make sure these concerns are passed on to our maintenance team for further inspection and improvement.We appreciate your understanding and hope to have the opportunity to welcome you again for a more seamless experience.
酒店离车站很近，走路五分钟左右，酒店旁边就是地铁口，地理位置优越，房间干净整洁，服务人员友好！
酒店地理位置非常便利，紧邻中央车站，可乘坐地铁和火车前往多个目的地。工作人员很乐于助人。房间很舒适，我特别喜欢它有个小阳台。附近有很多施工项目，所以酒店周边的步行有点不方便。
酒店紧邻火车站，并有地下通道相连。冬天或下雨天非常方便。
房间有漂亮的阁楼设计感。部分房间带阳台。
地理位置优越，服务周到。
环境不太行 房间小 床还不错
选择这家酒店是因为它离布鲁塞尔中央车站很近，但没想到路上有很多地方在修缮，拖着两大件行李走起来有点费劲。服务人员态度很好，很乐意帮忙，还给我们推荐了其他吃早餐的地方。酒店本身是一栋老建筑，所以走廊光线昏暗，红色的墙壁让环境显得更压抑。房间里也没有冰箱。
因为空调坏了，我们把窗户打开通风，结果竟然看到有人从阳台闯进来（很可能是隔壁房间的客人……希望是吧！！）
还不错，但还有改进空间。
看起来很棒，但如果仔细观察细节，就会发现还有很多改进空间。
浴室的窗帘简直令人无法接受。浴室排水口有下水道的味道。房间有大窗户可以俯瞰大楼，但没有窗帘，只有夜用窗帘。
酒店里每个人都非常热情友好，真是太棒了。
这真是一次非常愉快的体验！到达之前，我打电话询问如何前往酒店，他们非常热情地提供了一些非常重要的抵达信息。
前台服务一流，员工非常友好，让人感觉宾至如归！
早餐非常美味，种类丰富。
感谢所有酒店员工！
地理位置优越，服务一流
酒店设施简洁实用。地理位置在城中首屈一指。员工友善，接待高效。房间维护良好，干净整洁。唯一不足的是淋浴热水设置不稳定，时而很热，时而冷。这肯定是热水循环泵的问题。早餐美味可口，品种丰富，品质上乘。
地理位置很方便，房间也很宽敞，但浴室和盥洗室的排水系统很差，水流不顺畅。隔壁还有一间机房，而且经常有人敲门。习惯了之后，噪音就没那么大了，可以无视掉，继续睡觉，但还是有点烦人。