We were not able to get the room we booked because of maintenance issues. But the Baymount across the street that you book into and operated the Travel lodge were very helpful and put us in a upgrade handicap room in their hotel. My wife and I cannot extend our gratitude enough in words for Manager and her Staff for their kindness and helpfullness towards us.
展开
酒店回复: We appreciate our guest and thank you for staying with us. We look forward to your next visit!
4.0分
其他
展开
Annoying to not have check in and desk service in the
building. Ice machine was a treasure hunt of bad signage and distance. Good response from Baymont desk moving me to first floor due to disability.
展开
酒店回复: Our apologizes for not having an office at the Travelodge. We do have 24 hour service by calling the front desk. I am glad that we were able to accommodate your needs on the first floor. Thank you for staying with us, we appreciate your stay!
5.0分
情侣出游
展开
The room was clean and well supplied with everything we needed. Although there is no breakfast offered, it is a nice place to sleep and freshen up on our travels.
展开
酒店回复: We appreciate our guest and thank you for staying with us. Hope to see you again!
1.0分
其他
展开
Did not see housekeeping entire stay, no towels, no bed made, no floor leaned, no trash emptied.
North building office closed, had to check in at south building.
Office staff gave me a key that did not work. They said that they had given a key to the south building room and remade key for North building room. Sloppy work
展开
酒店回复: I am sorry to hear that your stay was not as you expected. We do have staff 24 hours a day by calling the front desk for any of your needs. My apologizes we do have many new staff members and we are trying to train properly. We appreciate your time for doing a review for this helps for many reasons and really helps in proper training.Safe travels!
5.0分
其他
2 properties across from each other, service is very good. Stayed there 3 times in the past few years and always been served well.
展开
酒店回复: Jon,We appreciate your kind words and taking the time to leave your review.Reviews help us in many ways and your kind words we cherish.Thank you for staying with us!Safe Travels!
2.0分
家庭亲子
展开
It was alright.. need a place to stay after 20 hours of driving. If we needed anything you had to go across the street to there sister hotel, which looked very nice.. this was an old i mean old travel lodge place looked abandoned but still charged to stay lol 😆
展开
酒店回复: My apologizes for your stay not being what you expected. Travelodge is Definity an older hotel but we do keep it up and many rooms have been updated. We do not have an office at the Travelodge location but we do provide all services 24 hours a day by calling the front desk if any was needed. We do appreciate your review and thank you for your time to leave it. Safe travels!
1.0分
其他
The parking lot is horrible, especially when driving a bigger vehicle. The room was tiny and the TV didn’t work.
展开
酒店回复: Thank you for taking the time to leave a review.We have big vehicles stay at the Travelodge often. Sorry to hear that you weren't able to find parking. We could of put you in a larger room and took care of your TV if you would of called our front desk 24 hour service if needed. Thank you for staying with us.
4.0分
其他
The toilet handle had to be adjusted every time or it would keep adding water after a couple minute.
展开
酒店回复: Bill,I will make sure this matter is taken care of.Thank you for staying with us and taking the time to leave us a review! Safe Travels!
2.0分
其他
There is no office on sight. We had to check in across the street. I asked if we had a problem what should we do, they said to call them
展开
酒店回复: Hi Kevin, I apologize for the convenience this may have caused; however, we do have a 24-hour staff across the street and one quick call is all it takes, and they would be happy to assist you with anything you need.
好的
We were not able to get the room we booked because of maintenance issues. But the Baymount across the street that you book into and operated the Travel lodge were very helpful and put us in a upgrade handicap room in their hotel. My wife and I cannot extend our gratitude enough in words for Manager and her Staff for their kindness and helpfullness towards us.
Annoying to not have check in and desk service in the
building. Ice machine was a treasure hunt of bad signage and distance. Good response from Baymont desk moving me to first floor due to disability.
The room was clean and well supplied with everything we needed. Although there is no breakfast offered, it is a nice place to sleep and freshen up on our travels.
Did not see housekeeping entire stay, no towels, no bed made, no floor leaned, no trash emptied.
North building office closed, had to check in at south building.
Office staff gave me a key that did not work. They said that they had given a key to the south building room and remade key for North building room. Sloppy work
2 properties across from each other, service is very good. Stayed there 3 times in the past few years and always been served well.
It was alright.. need a place to stay after 20 hours of driving. If we needed anything you had to go across the street to there sister hotel, which looked very nice.. this was an old i mean old travel lodge place looked abandoned but still charged to stay lol 😆
The parking lot is horrible, especially when driving a bigger vehicle. The room was tiny and the TV didn’t work.
The toilet handle had to be adjusted every time or it would keep adding water after a couple minute.
There is no office on sight. We had to check in across the street. I asked if we had a problem what should we do, they said to call them