❤️good stay and good staff location is very good breakfast is good very humble person and Ramya and thejas good person
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酒店回复: Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff and location. We really enjoyed hosting you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures
1.0分
家庭亲子
Nothing is good about property. Overpriced and poor service
5.0分
其他
Overall, good hotel for family stay Pros: Staff, Hotel Location, Breakfast, Food Cons: Bedding, AC noise, makemytrip charges
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酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating our staff and the food. We will definitely work towards addressing the concerns highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels
1.0分
其他
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A terrible place and a fraud. The place is located in an obscure lane, which is very difficult to locate and when you call the Treebo office for location they pretend that they are talking from the hotel location but in-fact they are reading from the google maps, all the while located in some city call center. All the information provided about the hotel by the booking team is completely false and they build castles in the air for you. Not at all trustworthy company this Treebo, they are fooling you!!! The breakfast they serve is just 2-3 dishes (idli, upma and vada), which are all terribly cold and when mentioned to the staff, they replied that the breakfast is outsourced and hence they cannot do much about it. Also the quantity is very limited, so you need to be an early riser to grab some breakfast. Also there is no food service, hence you are asked to call Swiggy/ Zamato...wow!!! Plus no nearly restaurants to grab some food if you are hungry. The rooms/ toilets/ garbage bins are never cleaned during the complete duration of your stay, hence DITY process. This place is located in a very tiny by-lane and none of the neighboring business centers are aware about this place at all. Very, very difficult to locate this place. The only saving grace is the reception boy (both the shifts), who are polite and friendly. Suggestion: Treebo is a fraud, avoid booking anything with them, as they have immature kids answering the phone/ booking/ etc and you will have a terrible frustrated time plus wasting your money on this company.
4.0分
其他
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It was very decent experience with all amenities as expected. Restaurant was good for dinner but complimentary breakfast is average. Bathrooms were good but AC was not working well, however since winter it was manageable.
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酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
5.0分
其他
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As a family we had a good time with clean rooms, cooperative staff and awesome food. The location is in the middle of the town but without much to look outside. The parking might be improved. Certainly a recommend from us.
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酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad that you enjoyed your stay with us. We will definitely work towards addressing the issue highlighted by you. Thank you for recommending us. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
5.0分
其他
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I don't have any negative feedback at the moment except, cleanliness of which i give 3 out of 5. But everything is ignored, if you get a good breakfast, within city , with covered parking and good ambient room.
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酒店回复: Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a great experience. We look forward to hosting you again. Best Wishes, Treebo Hotels
1.0分
家庭亲子
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I am listing the deficiencies in Treebo Sunrise, Chikamaglur. 1) Staff and Manager are very rude. There is absolutely '0' % concept of Hospitality or Customer Service. I am pretty sure they have no clue what that is. 2) Rooms are dirty and the accessories such as Towels etc. are in a bad shape. 3) Amenities such as TV, AC, Shower etc. Are not working. 4) Breakfast is served as if they are giving it to beggars. Coffee and Tea is served only half a cup and we are told that ' Free you get this much only '. As I understand breakfast is paid for and written as "Included" and it is not complimentary. Also the breakfast doesn't have bread Butter or Cereals or anything else . Only Idli, Dosa and chutney and that also in limited quantity. I wonder in which hotel is this known as Breakfast. Ridiculous. 5) Parking facilities are also not available. The limited parking is barely 5 to 6 cars for a hotel size of more than 20 rooms . So we had to park the car on the road as per hotel instructions. Since we made a complaint about the hotel, they made the Auto Rickshaw guys fight with us, saying we had parked in the Auto stand and blocked our cars with their Autos. After apologizing for more than 15 minutes, when we were leaving, we saw the hotel staff and Autowallahs having a good laugh. Talk about high handedness and Gundagiri. 6) The rooms were not equipped with any basic facilities. Even water bottles had to be requested to be kept in the rooms. Prepaid extra beds were kept in the room only around 1030 pm . Well past our kids bedtime, and we had requested this at the time of booking. The list is endless, and so are our grievances. By far, after visiting more than 20 countries and the whole of India , I can safely say that this was the WOSRT HOTEL I stayed in. And yeah, when they figured out that I was taking videos, they turned off the electricity to the rooms, and so I had to take videos with the phone flashlight.
9 / 12
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酒店回复: Dear Guest, We are sorry to hear your recent experience at our hotel did not meet your expectations. We would like to extend our sincerest apologies for the inconvenience or discomfort that you experienced during your stay with us. Please know that this is not the level of service we strive to provide our guests. We request you kindly reach out to us at the contact details on our website so our team can help you take this further. We hope to have the opportunity to regain your trust and welcome you back to our hotel in the future. Best Wishes, Treebo Hotels.
5.0分
家庭亲子
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Specially i tanks to say that Hotel all team very nice service, Well maintain kitchen, Customer sitting Area cleaned and maintain, Rooms are Super & very good and comfortable Experiences, Valuable Price, Complimentary breakfast, Over all So nice
服务很棒，酒店也很好，我觉得地理位置也不错。
❤️good stay and good staff location is very good breakfast is good very humble person and Ramya and thejas good person
Nothing is good about property. Overpriced and poor service
Overall, good hotel for family stay Pros: Staff, Hotel Location, Breakfast, Food Cons: Bedding, AC noise, makemytrip charges
A terrible place and a fraud. The place is located in an obscure lane, which is very difficult to locate and when you call the Treebo office for location they pretend that they are talking from the hotel location but in-fact they are reading from the google maps, all the while located in some city call center. All the information provided about the hotel by the booking team is completely false and they build castles in the air for you. Not at all trustworthy company this Treebo, they are fooling you!!! The breakfast they serve is just 2-3 dishes (idli, upma and vada), which are all terribly cold and when mentioned to the staff, they replied that the breakfast is outsourced and hence they cannot do much about it. Also the quantity is very limited, so you need to be an early riser to grab some breakfast. Also there is no food service, hence you are asked to call Swiggy/ Zamato...wow!!! Plus no nearly restaurants to grab some food if you are hungry. The rooms/ toilets/ garbage bins are never cleaned during the complete duration of your stay, hence DITY process. This place is located in a very tiny by-lane and none of the neighboring business centers are aware about this place at all. Very, very difficult to locate this place. The only saving grace is the reception boy (both the shifts), who are polite and friendly. Suggestion: Treebo is a fraud, avoid booking anything with them, as they have immature kids answering the phone/ booking/ etc and you will have a terrible frustrated time plus wasting your money on this company.
It was very decent experience with all amenities as expected. Restaurant was good for dinner but complimentary breakfast is average. Bathrooms were good but AC was not working well, however since winter it was manageable.
As a family we had a good time with clean rooms, cooperative staff and awesome food. The location is in the middle of the town but without much to look outside. The parking might be improved. Certainly a recommend from us.
I don't have any negative feedback at the moment except, cleanliness of which i give 3 out of 5. But everything is ignored, if you get a good breakfast, within city , with covered parking and good ambient room.
I am listing the deficiencies in Treebo Sunrise, Chikamaglur. 1) Staff and Manager are very rude. There is absolutely '0' % concept of Hospitality or Customer Service. I am pretty sure they have no clue what that is. 2) Rooms are dirty and the accessories such as Towels etc. are in a bad shape. 3) Amenities such as TV, AC, Shower etc. Are not working. 4) Breakfast is served as if they are giving it to beggars. Coffee and Tea is served only half a cup and we are told that ' Free you get this much only '. As I understand breakfast is paid for and written as "Included" and it is not complimentary. Also the breakfast doesn't have bread Butter or Cereals or anything else . Only Idli, Dosa and chutney and that also in limited quantity. I wonder in which hotel is this known as Breakfast. Ridiculous. 5) Parking facilities are also not available. The limited parking is barely 5 to 6 cars for a hotel size of more than 20 rooms . So we had to park the car on the road as per hotel instructions. Since we made a complaint about the hotel, they made the Auto Rickshaw guys fight with us, saying we had parked in the Auto stand and blocked our cars with their Autos. After apologizing for more than 15 minutes, when we were leaving, we saw the hotel staff and Autowallahs having a good laugh. Talk about high handedness and Gundagiri. 6) The rooms were not equipped with any basic facilities. Even water bottles had to be requested to be kept in the rooms. Prepaid extra beds were kept in the room only around 1030 pm . Well past our kids bedtime, and we had requested this at the time of booking. The list is endless, and so are our grievances. By far, after visiting more than 20 countries and the whole of India , I can safely say that this was the WOSRT HOTEL I stayed in. And yeah, when they figured out that I was taking videos, they turned off the electricity to the rooms, and so I had to take videos with the phone flashlight.
Specially i tanks to say that Hotel all team very nice service, Well maintain kitchen, Customer sitting Area cleaned and maintain, Rooms are Super & very good and comfortable Experiences, Valuable Price, Complimentary breakfast, Over all So nice