酒店回复: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
酒店回复: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
酒店回复: Thank you for taking the time to complete our guest survey regarding your recent stay with us. Your feedback is invaluable to us as we strive to enhance our services and ensure a memorable experience for all our guests.We’re delighted to hear what you enjoyed about your stay, and we appreciate any suggestions on how we can improve. Your insights help us continue delivering exceptional hospitality.It would be our pleasure to welcome you back for another great experience in the future. Should you have any special requests or need assistance with future reservations, please do not hesitate to contact us.
5.0分
高级双人床房 禁烟
情侣出游
原文
翻译由AI提供
以这个价格来说，这家酒店很不错了，提供欧式和亚洲早餐。作为Best Western Kamala的住客，还可以免费去Sawaya Club。
酒店回复: Thank you for taking the time to complete our survey and share your feedback about your recent stay. I sincerely apologize that we did not exceed your expectations. Your experience is very important to us, and we are taking your comments seriously.We have already begun reviewing the concerns you raised and are working on improvements. Our goal is to ensure a better experience for all our guests moving forward.We truly appreciate your honest feedback, as it helps us refine our services. I would love the opportunity to personally assist you should you decide to stay with us again.We value your business and hope to have the chance to provide you with a much-improved stay in the future.
酒店回复: Thank you for taking the time to complete our survey and share your feedback about your recent stay. I sincerely apologize that we did not exceed your expectations. Your experience is very important to us, and we are taking your comments seriously.We have already begun reviewing the concerns you raised and are working on improvements. Our goal is to ensure a better experience for all our guests moving forward.We truly appreciate your honest feedback, as it helps us refine our services. I would love the opportunity to personally assist you should you decide to stay with us again.We value your business and hope to have the chance to provide you with a much-improved stay in the future.
特意留言酒店给安排的高楼层 酒店服务很好 房间打扫的也干净 床单干燥不潮湿 是此次住的八家酒店里床品最舒服的一个 在房间点的餐也非常好吃 超预期 尤其是披萨饼 烤制的火候正好 有面香味
这家酒店是一家符合预期的标准型酒店，设施完备，环境干净，整体入住体验平稳舒适。
客房空间适中，布局合理，床品整洁，满足了基本的住宿需求。酒店餐饮选择比较常规，味道尚可，没有特别出彩，但能解决日常用餐需要。工作人员态度礼貌，办理入住和退房流程顺畅。
酒店虽没有令人惊艳的特色或景观，但作为旅途中的中转或简单过夜选择，其性价比和基础舒适度是合格的。适合预算有限、对住宿要求以干净方便为主的旅客。
如果您期待的是独特体验或奢华服务，这里可能无法满足；但如果只需要一个可靠、整洁的落脚点，这里可以纳入考虑范围。
暖心服务，入住体验佳——入住时信息能更全面就更好了
非常感谢卡马拉贝斯特韦斯特酒店提供的一晚舒适住宿。我非常满意5楼的房间，正如我要求的那样，位于非吸烟区，环境宁静整洁。
特别感谢预订部的Lara Ari，她帮我安排了机场接机。她通过邮件回复及时，尽管我的航班延误了，司机还是耐心等待。漫长旅途后能得到这样的额外关照，我真的很感激。
不过，我觉得入住办理流程可以改进一下，尤其是对深夜抵达的客人。我没有被告知客房服务在晚上10点结束，房间里或网上也没有提到这一点。我只有在尝试点餐时才发现餐厅已经关门了。
作为一个喜欢水疗的人，我也很失望，直到退房时吃午餐，一位理疗师向我推荐服务时，我才知道酒店有水疗促销活动。如果我早知道，我肯定会抽出时间去体验，但那时我的机场司机已经到了。
尽管如此，我与友好的餐厅员工相处愉快，客房部的Yono先生也给了我热情的欢迎，让我像本地客人一样感到宾至如归。
食物美味且价格合理，绝对物有所值。
总的来说，这是一次愉快的住宿，员工都很好。如果入住时能提供更多信息，宾客体验会更上一层楼。再次感谢！
设施：房间设施有一点点旧
服务：服务很好 还配送免费自助早餐
卫生：马马虎虎吧
环境：还可以 在市区买东西 吃东西 很方便 整体环境不错 闹中取静
以这个价格来说，这家酒店很不错了，提供欧式和亚洲早餐。作为Best Western Kamala的住客，还可以免费去Sawaya Club。
一天一个房间只有两瓶水 抠门的要死
我点room service吃完放门口 退房的时候还怀疑我偷了汤匙
**
房间还可以 前台小姐姐给我升级了房间
房间比图片上看新一点。离机场不是很远，晚班机过来过度一晚很不错，方便第二天游玩南部地区。我们是在机场租车过来的，酒店有个地下停车场方便停车，但是车位不是很多。早餐很普通，如果含早太贵就出去吃吧。
离GWK文化公园很近。早餐一般般。
住得很愉快。早餐不错，泳池也很好，员工很友好。
这家酒店有点旧了，但大部分设施保养得还是不错的。第一个房间有蟑螂，所以我们要求换房，然后他们给我们升级到了一个更大的房间。第二个房间的花洒有点问题，不过我们还是能用它洗澡，就是有点不方便。酒店位置很好，停车位也很多，房间很宽敞。